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Monday 08:00 - 16:30 Tuesday 08:00 - 16:30 Wednesday 08:00 - 16:30 Thursday 08:00 - 16:30 Friday 08:00 - 16:30

ECRI Asia Pacific

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ECRI Asia Pacific

Impactful improvements. Safer, equitable healthcare for all. ECRI is designated an Evidence-based Practice Center by the U.S.

For more than 50 years, ECRI is recognized for its unwavering dedication to transparency and strict conflict-of-interest policies. The organization has earned a reputation as the trusted voice of unbiased, research-based assurance for tens of thousands of members globally using its solutions into risk management and patient care. ECRI consists of its medical device testing labs located in North America and the Asia Pacific with bio-engineers conducting hands-on independent device testing for safety and human factors usability. Agency for Healthcare Research and Quality. ECRI Institute PSO is listed as a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services.

18/12/2025

We are honored to formalize a tripartite Memorandum of Understanding (MoU) between ECRI Asia Pacific, Jantung HarKit (National Heart Centre Harapan Kita) and BPFK Jakarta, Balai Pengamanan Alat dan Fasilitas Kesehatan Jakarta (Jakarta Center for Safety of Medical Devices and Facilities). This MoU represents a nationally significant step in strengthening biomedical engineering (BME) standards aligned with global best practices.

With the support of Kementerian Kesehatan RI (Ministry of Health Indonesia), this collaboration aims to establish a scalable national framework – strengthening medical device safety, facility reliability and technical governance across healthcare facilities. Beginning with one of Indonesia’s flagship national heart centers, it lays the foundation for broader adoption across the healthcare ecosystem.

ECRI Asia Pacific is proud to contribute our global expertise to support a safer, more resilient and sustainable healthcare system for Indonesia.

02/12/2025

𝗙𝗶𝗻𝗮𝗹 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 𝗦𝗮𝗳𝗲𝘁𝘆 𝗠𝗶𝗻𝗶-𝗦𝗲𝗿𝗶𝗲𝘀 𝗜𝘀 𝗡𝗼𝘄 𝗟𝗶𝘃𝗲

Over the past four episodes on BFM Radio - The Business Station, we explored patient safety through different but deeply connected lenses. From the financial burden of unsafe care, the pressures faced by healthcare workers, the role of regulatory safeguards, and finally, the lived experiences of patients.

In this concluding episode, we ask an important and often uncomfortable question: What happens after a patient has been exposed to unsafe care, and has suffered an injury or complication? In the final episode of the series on patient safety, we explore what are patients’ right after a medical error, and what patients and their caregivers can do.

Episode 4: Seeking Justice
Guests Eric Woo and Charlaine Chin
Produced & presented by: Tee Shiao Eek

01/12/2025

𝗙𝗶𝗻𝗮𝗹 𝗣𝘂𝗯𝗹𝗶𝗰 𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽 𝗼𝗳 𝘁𝗵𝗲 𝗬𝗲𝗮𝗿: 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻𝗶𝗻𝗴 𝗥𝗶𝘀𝗸 𝗮𝗻𝗱 𝗦𝗮𝗳𝗲𝘁𝘆 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲

During the Healthcare Risk Management & Safety Workshop, participants explored how risk management connects to broader hospital strategy, strengthened existing frameworks and worked through practical case studies that brought the concepts to life.

Thank you to all who joined us. Your questions, experience and engagement continue to strengthen the dialogue on patient safety and continuous improvement.

We’re already planning for next year. Stay tuned for our 2026 training calendar and subscribe to our newsletter to ensure you don’t miss any updates. https://linktr.ee/ECRIAPAC

Organized by ECRI Asia Pacific and Malaysian Society for Quality in Health

27/11/2025

𝗘𝘅𝗽𝗹𝗼𝗿𝗶𝗻𝗴 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀 𝘁𝗼 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝗲𝗻 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆

ECRI Asia Pacific and BPAFK Jakarta held discussions with Indonesia’s National Heart Center, Jantung HarKit, to explore potential areas of collaboration that support shared goals in strengthening healthcare delivery and quality improvement.

The alignment in priorities and enthusiasm shown by all parties made this conversation an encouraging start.

We look forward to continuing this dialogue and building towards more impactful outcomes. Stay tuned.

26/11/2025

𝗕𝗙𝗠 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 𝗦𝗮𝗳𝗲𝘁𝘆 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 #𝟯: 𝗥𝗲𝗴𝘂𝗹𝗮𝘁𝗶𝗻𝗴 𝗠𝗲𝗱𝗶𝗰𝗮𝗹 𝗗𝗲𝘃𝗶𝗰𝗲𝘀 𝗮𝗻𝗱 𝗛𝗲𝗮𝗹𝘁𝗵 𝗧𝗲𝗰𝗵

Medical devices save lives. Picture the X-ray machine that detects your disease, the ventilator that supports your breathing, or the pacemaker that keeps your heart beating. However, when something goes wrong with these devices, the consequences can be deadly. How do we ensure that the medical devices used in healthcare go through a rigorous regulatory process to be safe for use?

In the third episode of the mini-series on patient safety, we look at how Malaysia evaluates new health technologies, and regulates the maintenance of medical devices, equipment and facilities.

Click here to access all the episodes! https://linktr.ee/ECRIAPAC

Guests:
Eric Woo, Vice President, ECRI Asia Pacific
Aidahwaty Ariffin, Director of Pre-Market Control Division, Medical Device Authority - MDA, KEMENTERIAN KESIHATAN MALAYSIA
Presenter & Producer: Tee Shiao Eek, BFM Radio - The Business Station

24/11/2025

That’s a wrap on the 𝗠𝗮𝘀𝘁𝗲𝗿𝗰𝗹𝗮𝘀𝘀 𝗼𝗻 𝗔𝗱𝘃𝗲𝗿𝘀𝗲 𝗘𝘃𝗲𝗻𝘁 𝗜𝗻𝘃𝗲𝘀𝘁𝗶𝗴𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁!

ECRI Asia Pacific, together with The Healthcare Accreditation Institute Thailand, were pleased to bring together nearly 40 participants from across the region for three days of practical learning, discussion, and knowledge exchange.

We are encouraged to hear that participants left feeling more confident and better equipped to conduct effective adverse event investigations, with practical frameworks, hands-on simulations, and the opportunity to learn from diverse real-world experiences.

A special thank you to Bumrungrad International for hosting the site visit and sharing valuable insights into your event reporting process.

18/11/2025

We rely on medical devices every time we step into a clinic or hospital; and we trust them to be safe, reliable and ready when needed.

But how are they regulated? What happens when they fail? And what does it really take to prevent harm before it reaches a patient?

This Thursday at 4PM on BFM 89.9, we sit down with Medical Device Authority - MDA to discuss the oversight, challenges and future of medical device safety in Malaysia.

🎧 Tune in here at 20th Nov 4pm (GMT+8): https://www.bfm.my/

Guests:
Eric Woo, Vice President of ECRI
Aidahwaty Ariffin, Director of Pre-Market Control Division, Medical Device Authority, Ministry of Health Malaysia

Producer: Tee Shiao Eek, BFM

14/11/2025

𝗘𝗖𝗥𝗜 𝗮𝘁 𝘁𝗵𝗲 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗔𝗜 𝗶𝗻 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 (𝗔𝗜𝗛) 𝗥𝗼𝗮𝗱𝗺𝗮𝗽

We shared insights from an industry perspective on the safe and responsible use of AI in healthcare, emphasizing the importance of integrating medico-legal and regulatory frameworks to clearly define stakeholder accountability in case of adverse events or legal issues.

Our key message: to ensure safer use of AI, Malaysia’s national roadmap should reinforce regulations, liability clarity and governance frameworks that align with healthcare practice guidelines.

It was encouraging to see diverse stakeholders contributing to a shared vision; from KEMENTERIAN KESIHATAN MALAYSIA, National Institutes of Health Malaysia, MRANTI, National AI Office Malaysia, Kementerian Pendidikan Malaysia, Universiti Malaya (Faculty of Medicine and Engineering), Universiti Malaya Medical Centre, private hospitals, Medical Device Authority - MDA, Malaysian Health Technology Assessment Section, AI service providers, Clinical Research Malaysia, KPJ Healthcare Berhad and IMU University. All working together to shape a framework that is human-centric, outcome-driven and focused on quality care rather than over-reliance on technology.

We are proud that ECRI could represent the industry’s perspective and contribute to discussions that will ultimately guide towards safer AI adoption in Malaysian healthcare.

13/11/2025

𝗖𝗮𝗻 𝘆𝗼𝘂 𝗵𝗮𝘃𝗲 𝘀𝗮𝗳𝗲 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝘀𝗮𝗳𝗲 𝘀𝘁𝗮𝗳𝗳?

In this 2nd episode of the mini-series on patient safety, we take a deeper dive into the inextricable link between the health workforce and patient safety.

Dr Melvyn Chin, Associate Director of Product & Solutions Management of ECRI Asia Pacific and Dr Timothy Cheng, Chairman of MMA SCHOMOS, explore how burnout, poor working conditions, low wages and lack of support for healthcare workers put patients at risk.

Tune in to the episode here! https://www.bfm.my/content/podcast/patient-safety-2-safe-staff-safe-patients

Missed the 1st episode? Listen to it here: https://www.bfm.my/content/podcast/patient-safety-1-the-true-cost-of-unsafe-care

Presenter & Producer: Tee Shiao Eek | BFM Radio - The Business Station

06/11/2025

𝗪𝗵𝗲𝗻 𝘁𝗵𝗲𝗿𝗲 𝗮𝗿𝗲 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀 𝗼𝗿 𝗲𝗿𝗿𝗼𝗿𝘀 𝗶𝗻 𝗵𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝘁𝗵𝗮𝘁 𝗰𝗮𝘂𝘀𝗲 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀 𝗵𝗮𝗿𝗺, 𝘄𝗵𝗼 𝗽𝗮𝘆𝘀 𝘁𝗵𝗲 𝗽𝗿𝗶𝗰𝗲?

Unsafe care burdens the entire health system when extra resources are needed to fix complications. Ultimately, the rest of us, as current and future users of healthcare services, bear the cost of an overburdened system.

So what goes into ensuring patient safety in the health ecosystem? How do we look beyond pinpointing individual errors to improving the system and the environment of healthcare? In the first episode of this mini-series on patient safety, Eric Woo, Vice President of ECRI Asia Pacific and Datuk Dr Heric Corray, Chief Executive Officer, Malaysian Society for Quality in Health, to share why investing in patient safety saves money.

Tune in to find out more: https://www.bfm.my/content/podcast/patient-safety-1-the-true-cost-of-unsafe-care

BFM Radio - The Business Station

05/11/2025

𝗔𝗻 𝗮𝗽𝗽𝗹𝗲 𝗮 𝗱𝗮𝘆 𝗸𝗲𝗲𝗽𝘀 𝘁𝗵𝗲 𝗱𝗼𝗰𝘁𝗼𝗿 𝗮𝘄𝗮𝘆…🍎

But what if you work at a non-profit healthcare consulting organization; where you work with doctors, nurses and other healthcare professionals – both within our team and across our client network – every day?

Thank you to our HR team for organizing a fun midweek Fruits Day! Where we got to unleash our creativity and showcased our fruit-cutting skills. The best part of it all was that we got to enjoy the fruits afterwards! 🍐 🍅 🍇 🍍 🍉 🥑

Which creation is your favorite and who do you think should’ve won?

04/11/2025

𝗔𝗿𝗲 𝘆𝗼𝘂 𝗽𝗿𝗼𝘁𝗲𝗰𝘁𝗲𝗱 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗳𝗹𝘂?

As a healthcare consulting organization that supports healthcare systems closely, we don’t just talk about healthcare – we also 𝘭𝘪𝘷𝘦 it.

Our in-house clinicians not only help our clients turn data into actionable insights, but they also rolled up their sleeves to administer flu vaccines to the team!

It may not be the most exciting employee activity, but it is still an important one. Vaccinations help to prevent influenza, lower the risk of hospitalization and protect our community.

We’re proud to be part of an organization that truly walks the talk when it comes to health and safety.

Address

West Wing, Level 12, Wisma Consplant 2, No. 7, Jalan SS16/1
Subang Jaya
47500

Opening Hours

Monday	08:00 - 16:30
Tuesday	08:00 - 16:30
Wednesday	08:00 - 16:30
Thursday	08:00 - 16:30
Friday	08:00 - 16:30

Telephone

+60356515500

Website

http://www.ecri.org/, https://linktr.ee/ECRIAPAC

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