27/10/2021
We’re searching for a qualified store associate to add to our team, and to provide the excellent customer service and support we’re known for. The ideal candidate should be an excellent communicator who has a knack for building relationships. With a keen eye on customer satisfaction, the store associate answers questions, handles complaints, and maintains a clean, well-organized sales floor. You are the driving force behind new and ongoing sales opportunities — directly impacting our growth and success.
Objectives of this Role
Provide superior customer service, placing heavy importance on brand experience and customer engagement/satisfaction
Serve as the brand ambassador, developing and nurturing strong relationships with customers
Learn customers’ needs and wants and personalize purchase opportunities to address them
Meet sales projections, generate ongoing sales opportunities, and achieve company and individual KPI goals
Work as a team player, upholding company policies in all aspects of customer service and contributing to a positive working environment
Daily and Monthly Responsibilities
Assist in maintaining a clean and organized product floor, and ensure a welcoming, customer-friendly environment