04/01/2026
Dear Kaipara Medical Centre Patients,
Please accept our sincere apologies for any concern or distress caused by the text message that was sent to all patients last week. We acknowledge that both the timing and wording of this message may have caused unnecessary worry, and we are very sorry for this.
Kaipara Medical Centre is currently reviewing patient enrolments to ensure we meet the requirements set out by Health New Zealand.
This process is important so that we can continue to receive the government funding that supports the ongoing operation of our clinic and enables us to provide care to our community.
Under Health New Zealand guidance, patients who enrolled with Kaipara Medical Centre prior to 2011 are required to complete an updated enrolment form. We are in the process of identifying and contacting only those patients who require this update.
Unfortunately, the message sent last week was sent to all patients in error. We sincerely apologise for this mistake. The wording of the message was also incorrect, and we would like to reassure you that no enrolments will be cancelled while awaiting completion of an updated enrolment form. If you are currently enrolled with Kaipara Medical Centre, your care will continue as normal, regardless of whether you have completed a new enrolment form at this stage.
If you believe you may have enrolled with us prior to 2011 and wish to complete an updated enrolment form, you can do so either:
β’ Online via our website www.kaiparamedicalcentre.co.nz
β’ In person with our reception team the next time you visit the clinic.
If you are unsure whether you need to update your enrolment and would like us to check for you, please feel free to contact us on 09 420 8400 or email admin@kaiparamed.co.nz.
We would also like to reassure all patients that the text message sent last week was not related in any way to the recent Manage My Health patient portal data breach reported in the media. Kaipara Medical Centre does not use Manage My Health; we use a different patient portal called MyIndici. The message you received was not a scam, and there have been no data breaches or security issues associated with the MyIndici portal.
If you have any questions, concerns, or feedback, please do not hesitate to get in touch. We appreciate your understanding and patience.
The team at Kaipara Medical Centre wish you a very Happy New Year. We look forward to continuing to care for our community throughout 2026.
Kind regards,
The Team at Kaipara Medical Centre
Kaipara Medical Centre β Putting local health first β Te hau ora tua-tahi o awaroa β Focused on the best health outcomes for our patients and the South Kaipara community.