14/02/2021
LEVEL 3 Alert
Most general practice appointments will be switched to virtual appointments while Auckland remains in Level 3.
Patients with booked appointmenst will be called by staff to discuss their specific appointment. Important procedures will continue in clinic. Call volumes will be high, please avoid calling to reschedule as you will be called by the clinic.
Virtual appointments will be charged the same fee as in person appointments, but should the doctor inform you that you must be seen in person the same day you will not be charged a second consult fee. Fee can be paid via credit card via stripe payments on the website, in the portal or as always via online banking transfer.
Patients needing urgent attention in regards an accident or urgent medical needs may still arrive for care to the Urgent Care clinic. Currently hours remain 8am-8pm for Urgent Care at Silverdale Medical.
For registered patients - If you experience flu symptoms such as cough, fever, loss of smell or taste please call and speak to a triage nurse for guidance and appointment. Registered patients of Silverdale, Weiti Creek and Millwater who are symptomatic or been in contact with a known case may get a swab at Silverdale Medical. Non-registered patients must seek testing from designating testing sites.
Every patient arriving must wear a mask while in attendance.
Please remember to be kind and patient - everyone is just doing their best to deal with challenging circumstances.
Auckland testing sites:
If you have any of the following symptoms, please get a test:
