Counselling Services Centre

04/01/2026

Kia ora whānau

We are back and our office has reopened.

Our phone line is available 24/7 for crisis response, and during office hours we’re open for all CSC services.

📞 09 277 9324

23/12/2025

Kia ora whānau,
We’ll be taking a break over Christmas! 🎄 Our office will be closed from 23 Dec and reopens 5 Jan.

We’ll still be responding to calls for sexual abuse support over the break: 09 277 9324 or 0800 88 33 00.

If you just need to talk to someone, you can contact Need to Talk (24/7): 1737.

Wishing you a safe, calm holiday. Arohanui from everyone at CSC.

17/12/2025

Today Deirdre from Quota Papakura Inc dropped off care packs for our crisis clients, and we just want to say thank you.

These packs are given to people who have experienced sexual harm. As Amanda, our Crisis Response Team Leader, shared, she sees first-hand the impact these packs have. Clients are often overwhelmed, shaken, and exhausted. Receiving something thoughtful and practical in that moment reminds them that someone is there solely to support them.

It might seem small, but in the middle of a really difficult day, a care pack can make a real difference. Clients feel seen. They feel cared for. They feel less alone.

We are so grateful to Quota for their ongoing support over the years and for the care that goes into every pack. Acts like this matter more than people realise.

Thank you for walking alongside our clients and our team.

💙

15/12/2025

We acknowledge and thank Ngāti Kahungunu ki Wairarapa for sponsoring the National R**e & Sexual Abuse Crisis Line (0800 88 33 00) for 2026.

The crisis line provides free, confidential support for survivors of sexual harm across Aotearoa New Zealand.

As one of the partner services, our team supports callers from Counties Manukau through this national service.

If you or someone you know needs urgent support, you can call 0800 88 33 00, 24 hours a day.

11/12/2025

Important kōrero from Layba Zubair on the ongoing barriers victim-survivors face when reporting. Trauma - and violence -informed practice, proper training, and consistent survivor-centred responses all matter if we want the law to work in practice.

https://www.instagram.com/reel/DRP8fIFkswU/

03/12/2025

Today is the International Day of Persons with Disabilities.
More than 1.1 million tāngata whaikaha live in Aotearoa, and this day is a reminder of the work we all have to do to ensure genuine inclusion and equity.

At Counselling Services Centre, we recognise that disability is shaped not only by a person’s body or mind, but by the barriers society places around them. Workplaces play a major role in removing those barriers and building environments where everyone can participate fully and with dignity.

We are committed to being inclusive of tāngata whaikaha, today and every day.

02/12/2025

Today we attended the launch of the Helen Clark Foundation’s new report, “Addressing Sexual Violence in New Zealand.”

The report highlights key actions needed across justice, health, prevention and community services. This is work that affects every part of our sector, and we support the call for a safer, more responsive system for survivors. 💙

Our new report on Addressing Sexual Violence in New Zealand, funded by theClare Foundation, calls for bringing New Zealand's laws and policies in line with best practice to address our very high rates of sexual violence.

Sexual violence is one of the most pervasive and damaging forms of offending in New Zealand with nearly one in four adults (24%) reporting having experienced sexual assault in their lifetime, according to the Ministry of Justice.

The report identifies four key areas for practical, meaningful, and lasting change:
- Closing the gaps in the justice system to reduce underreporting of sexual violence and increase the number of cases continuing to resolution;
- Updating the definition of consent in law to an affirmative ‘yes means yes’ consent model;
- Addressing the harm caused by sexually-explicit deepfakes; and
- Eradicating the practice of ‘virginity testing’ in New Zealand.

25/11/2025

Today is the International Day for the Elimination of Violence Against Women.

This day marks the start of 16 Days of Activism, a global call to end violence against women in all its forms, including the growing impact of digital violence.

We stand with survivors. We listen, we believe, and we keep working for a community where women and girls are safe, supported and valued.

If you or someone you know needs support in Counties Manukau, call 09 277 9324.

https://www.un.org/en/observances/ending-violence-against-women-day

The International Day for the Elimination of Violence against Women aims to create awareness of the fact that violence against women is a human rights violation that impedes progress in many areas, including poverty eradication, combating HIV/AIDS, and peace and security, and therefore must be confr...

21/11/2025

It’s Movember, a reminder that men’s mental health matters. Many men in our community carry the impacts of trauma in silence, often for years. Reaching out for support can feel hard, but it can make a real difference.
If you’re in Counties Manukau and need support, our team is here. Call 09 277 9324.

20/11/2025

Parliament has passed the Anti-Stalking Bill, which finally makes stalking a specific criminal offence with penalties of up to five years in prison. This closes a gap that put too many people at risk for far too long.

Big respect to Aotearoa Free From Stalking - Auckland Women's Centre, The Backbone Collective and others who pushed for this change. Their persistence and evidence made a real difference.

Sharing the Stuff article here for anyone who wants the detail.

Legislation passes final reading, with new law taking effect in May 2026

19/11/2025

Big thanks to Eclipse Family Violence Services, Debbs Murray and Braden Clark for delivering exceptional family violence training for our team. On Monday Debbs shared deep insight shaped by lived experience, which gave our kaimahi insight they can use straight away.

We’re especially grateful to Trillian Trust and Wiri Licensing Trust for funding this training. Their support helps us build a safer, more informed response for our community.

Such important kōrero, and a privilege for our team to learn alongside you all. 💙