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Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm

PGF Services

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PGF Services

Free, confidential counselling, advice, and support for anyone affected by gambling harm in Aotearoa New Zealand.
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This page is monitored daily by the Problem Gambling Foundation of New Zealand. We support the discussion of free speech and engagement with others, however
we reserve the right to remove anything posted to this page that we deem to be
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• repetitive posts copied and pasted or duplicated by single or multiple users. Offensive users will also be blocked from our social network pages. The Problem Gambling Foundation is not responsible for the personal, political, organisational or religious beliefs of its friends, fans or followers across all social
networks. All contributors are asked to keep in mind the Problem Gambling Foundation's core values - including integrity, respect, and excellence - when communicating with or about us. Please feel free to contact us via comms@pgf.nz

09/03/2026

Boost your support: Step 4 to protect your wellbeing and your future.

You don’t have to manage industry stress alone. Support isn’t a last resort - it’s a practical step.

Talking things through can reduce pressure, build clarity, and help you make steady decisions. Whether it’s professional counselling or someone you trust, connection reduces harm.

Free, confidential support is available - and we’re here when you’re ready.

👉 beingplayed.info | pgf.nz
📲 0800 664 262
💬 pgf.nz/free-counselling

Links in bio.

05/03/2026

Step 3: Bounce the transaction - protect your wallet with a pause.

Many banks allow you to block certain transactions on your card or account, automatically stopping payments before money leaves your account.

Instant payments make impulsive decisions easier.
Adding friction reduces the pressure.

It only takes a few minutes to set up - and we can help.

👉 beingplayed.info | pgf.nz
📲 0800 664 262
💬 pgf.nz/free-counselling

Links in bio.

04/03/2026

Stop the nudges: Step 2 to protect your space and your focus.

Constant promos and pressure aren’t random - they’re designed to to create urgency and pull you back in. Reducing exposure lowers pressure.

You can adjust settings on social media and browsers to limit industry content in your feed and inbox - giving you fewer triggers to manage each day.

Your space. Your rules.

We can help you set this up in just a few minutes.

👉 beingplayed.info | pgf.nz
📲 0800 664 262
💬 pgf.nz/free-counselling

Links in bio.

PGFServices

25/02/2026

Step 1 to protect yourself and your wallet.

When gambling is always one tap away, resisting can feel exhausting. Reducing access reduces temptation before it even starts.

Tools like Gamban can stop thousands of gambling sites and apps across your phone, tablet, and laptop - giving you a break from constant decision-making.

It’s quick to set up.
It’s practical.
And it works.

Small step. Real relief.

Our team can help you get it set up in just a few minutes.

Reach out if you'd like a hand:
👉 pgf.nz | beingplayed.info
📲 0800 664 262
💬 pgf.nz/free-counselling

Links in bio.

24/02/2026

The industry has tactics, but you have 4 handy counter-moves: Ban. Block. Bounce. Boost.

The gambling industry spends millions designing experiences that make betting exciting, urgent, and hard to stop.

If you’ve ever felt stuck, distracted, or pulled back in - that’s not a personal failure. It’s psychology at work.

That’s why PGF Services shares the 4 B’s - four practical ways to protect yourself and your money from gambling industry tactics.

Over the next two weeks, we’ll break each one down.
Need help setting these up? Lets chat..

🎯 beingplayed.info
📲 0800 664 262
💬 pgf.nz/free-counselling

Links in bio.

PGFServices

18/02/2026

Ever wondered how 'Free Bets' work?

Big tournaments often come with “free bet” offers. They sound like a win, but the data shows most people lose more than they ever receive.

That’s not luck. That’s strategy.

See how these offers really work, and how to protect yourself 👉 beingplayed.info

Need support? Take the self-test, or reach out for a chat. Free support across Aotearoa! 👉 pgf.nz

Links in bio.

17/02/2026

Spotted this before?

More games. More markets. More chances to bet.

During sporting and gaming season, small, frequent bets can feel harmless and even fun. But they’re designed to reward speed and repetition, not outcomes.

This isn’t about willpower.
It’s about behavioural design.

Understanding how it works makes it easier to pause and reset.

Explore the psychology behind betting design 👉 beingplayed.info
Need support? Reach out for a chat 👉 pgf.nz

16/02/2026

Big games. Long seasons. More “VIP” attention.

During betting season, some people start getting extra check-ins, offers, and perks. That’s not care - it’s a retention strategy.

High-value bettors are kept close because, over time, they lose more.

If it’s ever felt hard to step away during the season, that’s not a personal failing. It’s how the system is designed.

Learn how these tactics work - and how to protect yourself
👉 beingplayed.info

Think you’re being played? Take the self-test or reach out for a chat
👉 pgf.nz

Links in bio.

13/02/2026

Familiar faces. Prime-time sport. Trusted voices. Famous figures.

During sporting and gaming season, gambling shows up everywhere.

Ads borrow credibility from the things we already love - to make betting feel normal, harmless, and part of the game.

That influence matters. If it’s ever made stepping back harder, that’s not on you.

Learn how to spot the tactic this season 👉 beingplayed.info
Think you're being played? Take the self-test or reach out for a chat 👉 pgf.nz

Links in bio.

11/02/2026

Did you know some university students are being heavily exposed to sports betting and online casino ads - some are even risking rent money and allowances?

This doesn’t mean every student will experience gambling harm. But when exposure is constant, it’s worth adding gambling to the “uni life” conversation, alongside budgeting, flatting, and managing study stress.

Simple guardrails can help. PGF’s 4 B’s are a practical place to start:

Ban the bet
Block the buzz
Bounce the transaction
Boost your support network

If gambling is starting to feel harder to manage - for you or someone you know - help is available. Our team is here to listen, without judgement.

📖 Read the article: www.rnz.co.nz/news/top/586381/university-students-bombarded-by-sports-betting
👉 Learn more about the protective 4 B's: beingplayed.info
📷 RNZ

26/01/2026

We’re creating a podcast series focused on real, lived experiences of online gambling and sports betting harm.

That includes people affected by their own gambling, or the gambling of someone close to them.

The aim of the series is to increase knowledge and understanding - so others don’t feel alone in their experience. If you’d be keen to take part, participation can be anonymous, and you’ll be given all the details upfront before deciding whether it’s right for you.

There’s no judgement and no pressure - just real stories, shared honestly, making a positive impact in our communities here in Aotearoa.

Learn more and apply here:
👉 comms@pgf.nz
👉 pgf.nz/contact

16/12/2025

"I'm actually in counselling for my betting. I've just felt real comfortable talking to them. Yeah, I feel way better and with myself now, because I have more money for myself to go to the pub or whatever. He's helped me a lot. Not scared at all - Friendly as."

Talking to someone who gets it can change everything. No judgement, only support.
Get in touch before Xmas if you're worried about your gambling.

Free. Confidential. Safe. Your call.

💬 Free, confidential support across Aotearoa: pgf.nz/free-counselling
📲 Let's have a chat: 0800 664 262
📋 Take the self-test: screener.pgf.nz/gambling-survey
👉 Learn more: www.beingplayed.info
👉 Learn more: pgf.nz/knowledge-hub/category/sports-betting

Links in bio.

Address

128 Khyber Pass Road
Auckland
1150

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Telephone

+64800664262

Website

https://www.pgf.nz/contact-us, https://www.beingplayed.info/, https://linktr.ee/pgfservices

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Our Story

At PGF Services we are trained to help. Our qualified counsellors provide free, professional and confidential counselling for both gamblers and others affected by gambling.

A gambling problem (sometimes called a gambling addiction) can significantly impact your life and the lives of those closest to you. For many people, phoning a gambling helpline or seeking help from anyone at all can be a difficult step to take.

We also have support groups. While they are not run in the same way as Gamblers Anonymous, they are designed for people who would like to work towards and maintain being ‘gamblefree’ or in control of their gambling.

Talking about your gambling, or someone else’s gambling, can bring huge relief and help you get your life back on track. We are here so that you do not need to make changes by yourself without support.