Health NZ - Waitematā

Health NZ - Waitematā Health NZ- Waitematā serves the largest population in the country - more than 630,000

We employ around 7000 people in more than 30 different locations and manage a budget of more than $1.2 billion a year, serving the residents of the former council areas of Rodney, North Shore City and Waitakere City. Te Whatu Ora - Waitematā operates North Shore Hospital, on the shores of Lake Pupuke in Takapuna, and Waitakere Hospital in West Auckland. We provide emergency, medical, surgical, maternity, community health and mental health services. We also provide a range of services for the Auckland region, including child rehabilitation and respite at Takapuna's Wilson Centre, forensic psychiatric services at the Mason Clinic in Point Chevalier, oral health services for children and young people, and Community Alcohol and Drug Services. Our organisational promise:

Best care for everyone

Our values:

- Everyone matters
- Connected
- With compassion
- Better, best, brilliant

www.waitematadhb.govt.nz
www.wdhbcareers.com

Rules of engagement:

This is a place to discuss Te Whatu Ora - Waitematā - our initiatives, services, culture, and news – and to foster our growing online community. We welcome you to leave comments, images and videos and to share our content. We understand that many people are passionate about healthcare – a passion we share. We do expect that participants post content and commentary that is constructive, relevant and respectful - and reserve the right to moderate any posts that don’t meet our guidelines and to exclude anyone who violates them. The following guidelines are in place to promote a quality online environment for people that engage with us on Facebook. We do not tolerate the following content:

- Profane, defamatory, offensive or violent language
- ‘Trolling’, or posting deliberately disruptive statements meant to throw comment threads and discussions off-track
- No attacks that identify individuals, companies, unions or other organisations
- Any comments meant to harass, threaten or abuse an individual
- Discriminatory comments regarding race, ethnicity, religion, gender, disability, sexual orientation or political beliefs
- Spam or link baiting (embedding a link in your post to draw traffic to your own site)
- Violations of copyright or intellectual property rights
- Content that relates to confidential or business information
- Content determined to be inappropriate, in poor taste, or otherwise contrary to the purposes of our page
- Personal promotion or the promotion of commercial products, services or brands
If you would like to share your experience of our services we recommend contacting our customer service team on feedback@waitematadhb.govt.nz

If you would like to complain about content you have seen on this page please email feedback@waitematadhb.govt.nz and send us a direct message via Facebook. It is important to note that postings or external links to our page do not necessarily reflect the opinions of Te Whatu Ora - Waitematā.

With measles cases confirmed in Aotearoa New Zealand, it’s important we all stay alert. Symptoms include: high fever, co...
01/10/2025

With measles cases confirmed in Aotearoa New Zealand, it’s important we all stay alert. Symptoms include: high fever, cough, runny nose, sore red eyes, and followed by a rash.

📍 Locations of interest in Northland/Te Tai Tokerau, Queenstown, and Cromwell are listed here: http://spr.ly/6184A97ap. Please check if you or your whānau may have been exposed.

🤒 If you or your whānau feel unwell, stay home, and call your GP/hauora provider or Healthline 0800 611 116 for free advice.

✅ Anyone who hasn’t had 2 doses of the MMR vaccine (including tamariki/children) should get immunised. This is the best protection.

🛡️ Protect your whānau and your whakapapa. If you're not sure if you had two MMR doses, your GP or hauora provider can help you check.

👩🏽‍⚕️ Pop-up clinics are running in Northland/Te Tai Tokerau - find details here: http://spr.ly/6185A97aV

More info: http://spr.ly/6186A97an

Senior doctors are striking today and tomorrow (23 and 24 September). Find the right care for you and your whānau and ke...
22/09/2025

Senior doctors are striking today and tomorrow (23 and 24 September). Find the right care for you and your whānau and keep emergency departments for emergencies only:

✅ Online GP Care (24/7) - Book same-day appointments with NZ-qualified doctors if you’re not enrolled or can’t wait. Book via info.health.nz/onlineGP.
💊 Pharmacy - Great for coughs, colds, minor infections, emergency contraception, immunisations and more.
🏠 Self-care advice - Visit info.health.nz for trusted tips on managing symptoms at home.
📞 Healthline - Free 24/7 advice from qualified nurses and paramedics: 0800 611 116.
👩‍⚕️ Your usual GP or nurse - Many offer same-day appointments for urgent issues.
🌙 After-hours or urgent care clinic - For non-life-threatening issues like cuts, sprains or minor injuries.
📞 Ka Ora - Rural Telecare. After-hours help from a doctor or nurse: 0800 252 672.
🚨 Emergency? Call 111 - For chest pain, breathing problems, choking, unconsciousness, severe bleeding, severe allergy/anaphylaxis, severe burns, or severe pain.

Find the right healthcare: info.health.nz/services-support/find-the-right-healthcare-for-you-and-your-whanau
Strike info: tewhatuora.govt.nz/for-health-professionals/employment-relations/industrial-action

Living rural? Need after-hours healthcare? 🏡   Ka Ora Telecare is here for you - an after-hours phone and video health s...
22/09/2025

Living rural? Need after-hours healthcare? 🏡
Ka Ora Telecare is here for you - an after-hours phone and video health service for people in rural Aotearoa.

Available:
Weekdays: 5pm - 8.30am
Weekends and Public Holidays: 24/7

👩‍⚕️ Speak with a nurse, kaiāwhina, doctor or nurse practitioner - no need to be enrolled with a GP.
📱 Call 0800 2 KA ORA (0800 252 672) or book online for a same-day appointment.

Whether you're at home or on holiday, Ka Ora makes it easier to get the care you need, when you need it.

*Free for tamariki under 14.
Learn more: kaora.co.nz

💻 Remember the online GP service is available 24/7 while there is a senior doctors' strike on 23 and 24 September.  The ...
22/09/2025

💻 Remember the online GP service is available 24/7 while there is a senior doctors' strike on 23 and 24 September.

The online GP service offers you round-the-clock access to trusted medical care when your regular GP is unavailable, or you're not enrolled. You can connect with NZ qualified, registered doctors and nurse practitioners who can assess, diagnose, treat, prescribe, and refer, all online.

The new service complements regular general practice and helps ease pressure on clinics. Subsidised fees are available for children under 14, young people aged 14 to 17, and Community Services Card holders.

Learn more and book at: info.health.nz/onlineGP

Pharmacies can help with a lot! Including: ✅ Expert medication advice✅ Emergency contraception✅ Some immunisations✅ Some...
21/09/2025

Pharmacies can help with a lot! Including:

✅ Expert medication advice
✅ Emergency contraception
✅ Some immunisations
✅ Some urinary or eye infections
✅ Fixing up minor cuts
✅ Checking rashes
✅ Doing basic health checks

And more.

Pharmacists are a great first port of call - especially if you’re unsure what to do or what type of medical help you need.

Find your closest one through healthpoint.co.nz.

Learn more about what pharmacists can help with at info.health.nz

Not sure what to do about a health concern? 📞 Healthline is here for you - free, 24/7, and staffed by qualified nurses a...
20/09/2025

Not sure what to do about a health concern? 📞
Healthline is here for you - free, 24/7, and staffed by qualified nurses and paramedics. Whether it’s a fever, a weird rash, or just needing advice, you can call anytime.

📱 Call 0800 611 116 or request a callback through healthy.org.nz

It’s confidential and available whenever you need it.

19/09/2025

Senior doctors at Health New Zealand hospitals and health services will strike for 48 hours on the 23rd and 24th of September.

During the strike, hospital emergency departments will be open for emergencies only.

If it’s not an emergency, you can:
✅ Call Healthline for free health advice from a nurse or paramedic, 24/7 on 0800 611 116
✅ Visit your GP, urgent care clinic, or book an online GP appointment
✅ Visit a pharmacy – they can help with more than you think! For example, some urinary infections, eye infections, emergency contraception and more.
✅ Or for after-hours care in rural areas, call Ka Ora on 0800 252 672.

In an emergency, always call 111. Register for the 111 TXT service, so you can contact Fire, Ambulance or Police in an emergency via text message.

If you need help communicating, the free NZ Relay service can help you.

For info about the strike visit: tewhatuora.govt.nz/for-health-professionals/employment-relations/industrial-action -senior-doctors-48-hour-strike-planned-for-23-and-24-september-2025

Senior doctors at public hospitals and health services will strike for 48 hours on the 23rd and 24th of September.  Duri...
19/09/2025

Senior doctors at public hospitals and health services will strike for 48 hours on the 23rd and 24th of September.

During the strike, hospital emergency departments will be open for emergencies only.

If it’s not an emergency, you can:

✅ Call Healthline for free health advice from a nurse or paramedic, 24/7 on 0800 611 116
✅ Visit your GP, urgent care clinic, or book an online GP appointment at info.health.nz/onlinegp
✅ Visit a pharmacy – they can help with more than you think! For example, some urinary infections, eye infections, emergency contraception and more.
✅ Or for after-hours care in rural areas, call Ka Ora on 0800 252 672.

In an emergency, always call 111. Register for the 111 TXT service so you can contact Fire, Ambulance or Police in an emergency via text message

If you need help communicating, the free NZ Relay service can help you.

For more info visit: info.health.nz

16/09/2025

Spring gardening is great for the soul. But don’t forget to protect your lungs.
Legionnaires’ disease is a serious infection caused by breathing in dust from potting mix, soil or compost.

It’s not contagious, but it can be dangerous.

✅ Wear gloves and a mask
✅ Open bags away from your face
✅ Dampen the mix to reduce dust
✅ Wash your hands after gardening

If you feel flu-like symptoms, talk to your doctor and mention your gardening.

Learn more: info.health.nz/conditions-treatments/lungs/legionnaires-disease-legionellosis

📢 Nurses' strike on today 7am-11pm. ℹ️ Here's a reminder of your options for getting healthcare if it's not an emergency...
03/09/2025

📢 Nurses' strike on today 7am-11pm. ℹ️ Here's a reminder of your options for getting healthcare if it's not an emergency:

✅ Online GP Care (24/7) - Book same-day video consultations with a NZ-qualified doctor if you’re not enrolled or can’t wait. Visit info.health.nz/onlinegp for info and to book.
💊 Pharmacy - Great for coughs, colds, minor infections, emergency contraception, and more.
🏠 Self-care advice - Visit info.health.nz for trusted tips on managing symptoms at home.
📞 Healthline - Free 24/7 advice from qualified nurses and paramedics.
👩‍⚕️ Your usual GP or nurse - Many offer same-day appointments for urgent issues.
🌙 After-hours or urgent medical centres - For non-life-threatening issues like cuts, sprains, or minor injuries.
🚨 True emergency? Call 111 - For chest pain, breathing problems, choking, unconsciousness, severe bleeding, severe allergy/anaphylaxis, severe burns, or severe pain.

🔎 Find what’s right for you: info.health.nz/services-support/find-the-right-healthcare-for-you-and-your-whanau
ℹ️ More info on strike: tewhatuora.govt.nz/for-health-professionals/employment-relations/industrial-action

03/09/2025

Need health advice or medicine? 💊
Your community pharmacy can help with minor illnesses, prescriptions, emergency contraception, immunisations, treating some eye infections, some UTIs and more.

✅ Find out what pharmacies can help you with: info.health.nz/pharmacies
✅ Find your closest pharmacy: healthpoint.co.nz

A reminder of all the healthcare options for you and your whānau while the nurses' strike is on today and Thursday 4 Sep...
01/09/2025

A reminder of all the healthcare options for you and your whānau while the nurses' strike is on today and Thursday 4 September (7am - 11pm both days).👇🏽

✅ Online GP Care (24/7) - Book same-day virtual appointments if you’re not enrolled or can’t wait.
💊 Pharmacy - Great for coughs, colds, minor infections, emergency contraception, and more.
🏠 Self-care advice - Visit info.health.nz for trusted tips on managing symptoms at home.
📞 Healthline - Free 24/7 advice from qualified nurses and paramedics.
👩‍⚕️ Your usual GP or nurse - Many offer same-day appointments for urgent issues.
🌙 After-hours or urgent medical centres - For non-life-threatening issues like cuts, sprains, or minor injuries.
🚨 True emergency? Call 111 - For chest pain, breathing problems, choking, unconsciousness, severe bleeding, severe allergy/anaphylaxis, severe burns, or severe pain.

🔎 Find what’s right for you: info.health.nz/services-support/find-the-right-healthcare-for-you-and-your-whanau
More info: tewhatuora.govt.nz/for-health-professionals/employment-relations/industrial-action

Address

North Shore Hospital, Takapuna
Auckland
0622

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