Care On Call

Care On Call In Home Care For The Young And Old And Every Age In-between Why us? “We care. Everything we do at Care on Call is guided by our core values.

Fostering strong relationships with our clients and their families is at the core of everything we do. Our friendly and professional team of caregivers work hard to ensure the right home carer for each client. Its as simple as that.”

Our cordinators are always available to take your calls and our carers are extensively trained to recognised standards, are honest and reliable. Our caregivers operate at all times within the bounds of our independently audited policies and procedures and in accordance with our care on call values. All our caregivers at Care on Call are required to observe these values in all our interactions with clients.

-Caring – we approach each client in a compassionate and understanding way. Reliable – we build relationships with a foundation of trust
-Responsive: we are proactive, flexible and available whenever you need us
Ethical – we are principled, honest and operate with the highest levels of integrity at all times
Individual – we acknowledge and respect each client’s unique needs and circumstances. It’s never been easier to arrange a personalised professional care plan so pick up the phone and call us now.

Assistance dogs can do so much more than provide companionship; they bring independence, safety, and confidence to peopl...
23/09/2025

Assistance dogs can do so much more than provide companionship; they bring independence, safety, and confidence to people living with disabilities 🐾

We’re celebrating the incredible story of Tina, one of our support workers, and her hearing dog Ollie. Together, they not only make an amazing team, but also show how support can come in many forms 🐶

Read their story and see the difference Ollie makes every day! 👇

From guiding, alerting, and even detecting health changes, assistance dogs do it all. Read Tina and Ollie’s inspiring story and learn how hearing dogs change lives every day in New Zealand!

Kia ora! 🌿This week we’re celebrating Te Wiki o te Reo Māori - Māori Language Week - and taking the opportunity to bring...
19/09/2025

Kia ora! 🌿

This week we’re celebrating Te Wiki o te Reo Māori - Māori Language Week - and taking the opportunity to bring a little more Te Reo into our daily lives at Care On Call 💙🩷

Language is a powerful way to connect, and for everyone in our community, including the kiritaki we care for and the team who support them, using Te Reo in everyday kōrero (conversation) can help keep it alive in our kāinga (homes) and hapori (communities) 🌱💬

We’ve gathered a few simple Te Reo Māori kupu (words) and kīanga (phrases) that you can use with kiritaki and whānau. Why not try using one this week?

Person with disability = Tāngata Whaikaha
Accessibility = Whakatapoko
Support Worker(s) = Ngā Tuarā Tautoko
Care Plan = Mahere Tautiaki
How can I help? = Me pēhea au e āwhina?

16/09/2025
This week, 15-21 September, is MS Awareness Week 🧡Multiple sclerosis (MS) is a condition that affects the central nervou...
14/09/2025

This week, 15-21 September, is MS Awareness Week 🧡

Multiple sclerosis (MS) is a condition that affects the central nervous system, disrupting the flow of information between the brain and body. It can impact people in many different ways, from mobility to vision and overall quality of life.

This week, Multiple Sclerosis Auckland are running some fantastic events to raise awareness and support those living with MS — including a Comedy Night and a Hot Rod Show in Howick. 🚗🎤

Check out their website for details and consider coming along to show your support! 👇
https://msakl.org.nz/whats-happening/

Next week is MS Awareness Week! 🌟Multiple Sclerosis Auckland are kicking things off strong this Sunday with Battle of th...
09/09/2025

Next week is MS Awareness Week! 🌟

Multiple Sclerosis Auckland are kicking things off strong this Sunday with Battle of the Boots, a celebrity football game raising funds to support those living with multiple sclerosis ⚽

If you’re in Auckland, head along to Birkenhead AFC at Shepherds Park on Sunday afternoon for a fun family day out! There’ll be raffles, a sausage sizzle, and of course a great game of football. 🙌

Next week we’ll be at the Disability Connect Transition Expo at the Auckland Netball Centre, an event for school leavers...
30/08/2025

Next week we’ll be at the Disability Connect Transition Expo at the Auckland Netball Centre, an event for school leavers living with disabilities, their whānau and everyone involved in the disability sector. It’s a great opportunity to explore options after school!

Ciara and John from our Auckland team will be attending to represent Care On Call. Come along, we’d love to kōrero with you! 💙🩷

Today we wear a splash of yellow to show our support for those impacted by cancer. Daffodil Day is the Cancer Society’s ...
29/08/2025

Today we wear a splash of yellow to show our support for those impacted by cancer. Daffodil Day is the Cancer Society’s biggest annual fundraiser, helping to provide free support services for patients and whānau, and vital funding for cancer research across Aotearoa. 💛

Every daffodil is a symbol of hope; for survivors, for those currently going through treatment, and for the future. 🌼

If you’d like to learn more or make a donation, visit 👉 https://daffodilday.org.nz/

Save the date: 2nd September!Our team is heading to the What’s Outside the Box Transition Expo in Wellington, and we can...
15/08/2025

Save the date: 2nd September!
Our team is heading to the What’s Outside the Box Transition Expo in Wellington, and we can’t wait! 🙌

Join us for a day full of activities, learning, and connecting with the amazing people in our community and provider network 😊
Whether you’re a student, parent, or caregiver, it’s the perfect chance to explore options and opportunities for life after school.

Come say hi; we’d love to kōrero with you! 🌱🌟

Last week, John and Ciara from our Auckland team headed along to the ATSNZ Disability Expo, and came away feeling inspir...
11/08/2025

Last week, John and Ciara from our Auckland team headed along to the ATSNZ Disability Expo, and came away feeling inspired and energised 💙🩷✨

We loved having the chance to kōrero with our community; hearing your stories, answering your questions, and sharing how we can support you.

A huge thank you to everyone who stopped by for a chat. If you missed us, we'll be at the Disability Connect Transition Expo in St Johns on the 3rd of September, come along and say hi! 😊

🌈 As Pride Month wraps up, we're reminded that pride isn’t confined to just one month; it’s an ongoing journey of identi...
30/06/2025

🌈 As Pride Month wraps up, we're reminded that pride isn’t confined to just one month; it’s an ongoing journey of identity, exploration, and belonging. Everyone deserves to feel supported, seen, and valued, all year round.

At Care on Call, we care deeply about the wellbeing of our staff, kiritaki, and their whānau, and we know that sometimes, having someone to talk to can make all the difference.

That’s why we want to highlight OutLine Aotearoa, an all-ages Rainbow mental health organisation offering a free, confidential support line & online chat to Takatāpui, MVPFAFF+, and Rainbow communities across Aotearoa, as well as their friends, whānau, and those who are questioning.

Pride is ongoing, and so is our commitment to inclusion, compassion, and care. 🏳️‍🌈🏳️‍⚧️

OutLine provides rainbow mental health support throughout Aotearoa. Confidential phone and chat support, counselling and trans peer support.

🌈 It’s Pride Month, and at Care on Call, we’re proud to stand with our diverse communities; celebrating the unique ident...
22/06/2025

🌈 It’s Pride Month, and at Care on Call, we’re proud to stand with our diverse communities; celebrating the unique identities, experiences, and needs of the people we support.

We would like to highlight a fantastic resource from Gender Minorities Aotearoa: “Autism and Eight.”
This free guide offers a transgender-focused look at autism, along with eight conditions that often occur alongside it. It’s designed to help autistic trans people and those supporting them build a better understanding of these experiences and provide more inclusive, person-centred care.

🧠🏳️‍⚧️ A powerful tool for navigating health with clarity, compassion, and pride - read or download it here: https://genderminorities.com/2025/05/16/autism-and-eight/

Autism and Eight is a transgender focused introduction to autism and eight conditions which commonly co-occur.

✨ As Matariki – the Māori New Year – approaches, so do the many amazing community celebrations happening across the motu...
18/06/2025

✨ As Matariki – the Māori New Year – approaches, so do the many amazing community celebrations happening across the motu! 🌟

Matariki is a time to remember loved ones who’ve passed, reflect on the year that’s been, and look ahead with hope and intention. It’s also a beautiful opportunity to connect with whānau and community through shared stories, kai, and celebration.

To help you and your whānau get into the spirit, we’ve put together a guide to some of the fun, whānau-friendly Matariki events happening around Aotearoa this weekend. Getting out into the community and fostering whanaungatanga – a sense of belonging and kinship – is a beautiful way to honour this special time of year. 🌌💫

👉 Check out the event guide here: https://www.careoncall.nz/About-Us/Cool-Stuff/mnawatia-a-matariki-our-event-guide

Take a look – and if you know of any other great whānau-friendly events happening in your area, feel free to drop them in the comments below!

There are so many amazing events happening across the motu, offering great chances to connect with the local community and celebrate together!

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5/55 Anzac Avenue, CBD
Auckland
1010

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