Our Story
Owners Kay, Marcus and Matthew want to ensure that accessing quality healthcare will be easier for you and your family. To achieve this they have sought out like minded support staff, offer extended opening hours, use of innovative IT systems, ensure consistency of Doctors, through are central location in the heart of the community and nurturing connections with the other allied services.
Here's a few other things we are doing:
We open at 7am every weekday to give an opportunity for working adults to attend or bring their children before work as well as two 7pm finishes.
We operate an open notes system through the Health365 patient portal. Here you can read your clinical notes and write in questions to your Doctor or Nurse, request repeat prescriptions and monitor your schedule of annual screening.
Video consultations are be available for your convenience. Please advise our team at time of booking
We are subsidising lower cost care for people with low incomes or high health needs so as to be accessible to the full cross section of the local community. We hope the new Government will provide funding to enable us to bring fees down further.
Our appointments structure is new. There is no walk in clinic for Doctors but Nurses can make appointments for you on the day where appropriate. 10 minute "swift" appointments are available for minor issues or for repeat issues when your Doctor knows you well. Often new issues require a thorough review in 20 or 30 minute appointments. This ensures the safest and most appropriate course of action can be taken.
We will only charge for time used eg booked 20 minutes and used 10 minutes. You will be invoiced 1o minutes. (Swedish rounding applies)
Te Atatu Health Physiotherapists: Tim Campbell and Jamie Thomas are on-site 5 days a week. https://www.facebook.com/teatatuhealthphysiotherapy/
Our Doctors are here to stay. We share a common philosophy of providing quality holistic care and are looking forward to a long relationship with each other and you.
We will stop our enrolments when we are full - ensuring that you can see your Doctor the same day or the very least the next work day.