Family Health Matters

06/01/2026

Further to our 5 January 2026 update regarding the cyber security incident, Manage My Health provides the following update.

Further to our 5 January 2026 update regarding the cyber security incident, Manage My Health provides the following update.

05/01/2026

MMH UPDATE - Affected Patients

MMH have identified all patients whose documents may have been accessed in this incident.

Direct patient notification from MMH will commence this week. The exact timing requires coordination with Health New Zealand, GPNZ, and GP practices to ensure patients receive clear, consistent information and do not receive multiple or confusing notifications from different organisations about the same incident.

Further to our 3 January 2026 update regarding the cyber security incident we were notified of on 30 December 2025, Manage My Health provides the following

05/01/2026

Manage My Health (MMH) Security Breach

For Family Health Matters patients registered with the MMH portal - MMH has experienced a cyber security breach. FHM will provide a further update if our patients have been affected by this security breach. In the meantime, below is the latest update on this breach:

The country's largest patient information portal, on Wednesday 31 December 2025, confirmed it had identified a cyber security incident involving "unauthorised access" to its platform.

The Health Minister has described the breach of private health records as concerning. However, he says there is no clinical impact on patient care as a result.

Roughly 1.8 million people are registered on the ManageMyHealth portal. The company said between six and seven percent may be affected.

A cyber-crime group claiming to have the data was demanding $60,000 ransom by January 15.

Health Minister Simeon Brown said government agencies were working with ManageMyHealth to fully understand the scope of the breach and to protect the privacy of patients.

"This is a concerning breach of patient data and Health NZ is working closely with ManageMyHealth to ensure it is being appropriately addressed," he said.

ManageMyHealth will contact patients directly if their medical information has been compromised.

For more information refer:

Find the answers to the most frequently asked questions related to the recent Cyber Breach.

03/01/2026

A reminder that we have been closed from Tuesday 23 December @ 12 noon and reopen on Tuesday 06 January 2026 @ 8.30am. Any prescription requests or Manage my Health communications received during this time will not be processed until 07 and 08 January 2026. You can book your appointments online using your Manage My Health portal.

Warmest wishes, the team at Family Health Matters.

22/12/2025

🎄 Happy Holidays & Merry Christmas 🎄

To our patients - thank you for the trust you place in us and for allowing us to be part of your care.

Thank you also for your laughter, your energy and the moments you share with us along the way. We truly love being part of your health journey.

As the year comes to a close, we wish you a safe, restful and joyful holiday season and we look forward to supporting your health and wellbeing into 2026.

We are closed from Tuesday 23 December @ 12 noon and reopen on Tuesday 06 January 2026 @ 8.30am. Any prescription requests during this time will not be processed until 07 and 08 January 2026. You can book your appointments online using your Manage My Health portal.

Warmest wishes, the Team at Family Health Matters - Zoey, Michal, Julia, Kay, Petrina and Ian

14/12/2025

🎄REPEAT PRESCRIPTION REMINDER🎄

We will be closing on Tuesday 23 December 2025 at 12.00 noon and reopening on Tuesday 6 January 2026 at 8.40am.

Please ensure all prescription requests are submitted no later than TODAY, Monday 15 December 2025. You can do this using your Manage My Health app.

11/12/2025

🎄REPEAT PRESCRIPTION REMINDER🎄

We will be closing on Tuesday 23 December 2025 at 12.00 noon and reopening on Tuesday 6 January 2026 at 8.40am.

Please ensure all prescription requests are submitted no later than Monday 15 December 2025. You can do this using your Manage My Health app.

08/12/2025

Please note our holiday hours. We will be closing on Tuesday 23 December 2025 at 12.00 noon and reopening on Tuesday 6 January 2026 at 8.40am.

Please ensure all prescription requests are submitted no later than Monday 15 December 2025. You can do this through your Manage My Health app.

If you have a medical emergency or serious accident while we are closed, call 111 or go immediately to Auckland City Hospital, Grafton, Auckland.

For health advice, you can contact Healthline on 0800 611 116. Trained nurses will advise when and if you need to see a doctor.

If you need to see a GP urgently outside of our clinic hours, the nearest A&E options are:
White Cross, 110 Lunn Avenue, Auckland
One Health, 122 Remuera Road, Remuera

Wishing you and your family a wonderful and safe holiday season.

From the Team at Family Health Matters

19/11/2025

We’ve had a number of questions about 12-month Prescribing, coming into effect early 2026.

In some cases, it may be clinically appropriate to issue up to 12 months of prescriptions. However, this is not guaranteed. Eligibility depends on individual health conditions, stability of symptoms, required monitoring, and the type of medication involved. Some medicines are not suitable for long-term prescribing due to safety considerations or regulatory requirements.

Our clinicians will always assess each situation carefully to ensure prescribing is safe, appropriate, and in line with current guidelines.

If you have questions about your medication or whether 12-month prescribing may apply to you, please discuss this at your next appointment.

18/11/2025

BECAUSE IT'S TOO GOOD NOT TO SHARE.....

You will learn the surprising science of women’s exercise and nutrition, the mistakes you’re making, and the simple changes that lead to better health and longevity.

For way too long, fitness and nutrition have been based on research done almost exclusively on men, and the women who have been following those strategies are left wondering why the fitness and nutrition guidelines don’t work for their bodies.

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Dr. Sims reveals why traditional fitness advice is failing women.

She talks about how intermittent fasting drains your energy and why your workouts leave you exhausted instead of strong.

She explains why fasted workouts, calorie restriction, and extreme cardio can actually make it harder to lose weight and what you should be doing instead to build muscle, burn fat, and feel amazing at every stage of life.

Ever wonder why men seem to drop weight faster than you? Or why your workouts feel great one week and awful the next? There’s a reason for that.

Dr. Sims will tell you, it’s all in your hormones.

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17/11/2025

“30% of women who break a hip don’t make it” - no better incentive than to pick up those weights and prioritise the investment in your healthspan, not lifespan.

Full episode here; https://open.spotify.com/episode/0KoSjFG6z8L6mVjScjPazN?si=EFZRmWyYR7KoFJwY1Q6sRw

The Mel Robbins Podcast · Episode

17/11/2025

Megyn Kelly is joined by FDA Commissioner Dr. Marty Makary to discuss new information on the short- and long-term health benefits of Hormone Replacement Therapy or HRT, how it can actually help reduce heart attacks and dementia as well as sleep, a 2002 flawed study that scared women about the risks of HRT, and more.

Watch here;

Megyn Kelly is joined by FDA Commissioner Dr. Marty Makary to discuss new information on the short- and long-term health benefits of Hormone Replacement Ther...