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Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

RESS JV

The RESS Care Pathway is a proud provider of ACC New Zealand's Integrated Care Pathway service delivery model.

We provide funded physiotherapy, specialist appointments, and other injury rehabilitation services for knees, shoulders, and lumbar spines.

22/12/2025

Happy Holidays from the RESS Team! 🎄

As we wrap up an incredible year, we want to thank everyone who played a part in our success. It truly takes a village to achieve such positive performance, and we’re so proud of what we’ve accomplished together.

Wishing you all a joyful holiday season and a fantastic year ahead!

- Jordyn, Emma, Cleo, Alastair, Sonya, Holly, Brooke, Moana, Sharon, Kelly, Megan, Hollie, Te, Mel, Kim, Rykie, Laura and Angie!

18/12/2025

✨️Meet Mel! ✨️

Mel is a seasoned professional with a rich and diverse career spanning law enforcement, immigration, project coordination, and community engagement. Known for her calm demeanour, meticulous attention to detail, and strong interpersonal skills, Mel has an ability to thrive in high-pressure environments while building meaningful relationships across sectors.

Mel's career began in the United Kingdom, where she worked in export coordination and retail before returning to New Zealand to join the NZ Police. Over more than a decade in policing, she served in frontline, community, and forensic roles. As a Scene of Crime Officer, Mel was recognised with the Wellington Crime Managers Award for Forensics in 2023 for her outstanding contributions.

Mel holds a Bachelor of Design from Massey University and multiple certifications in crime scene examination and policing. Her blend of analytical thinking, empathy, and administrative precision makes her a valuable asset to our Navigation team.

Welcome Mel! 👏

01/12/2025

JOIN US! Tuesday, December 9th at 7:00pm
Bit.ly/RESS3

Beyond Basics: Leveraging Technology for Expert-Level ACL Rehab And Testing

RESS and VALD Health are launching the third session in a three-part RESS ACL Return to Play series.

What we are covering:

❓️How to track and measure your patients recovery journey to ensure they're on the right track

❓️Using force plates and dynamometry throughout rehab to assess performance and readiness for Return to Play

❓️Interpreting force plates metrics and force-time curves for deeper insights, plus how research is shaping best practice in ACL Rehab.

This initiative aligns with RESS’s commitment to clinical excellence and the pursuit of optimal patient outcomes.

Through this pilot, RESS is offering an independent platform to support our physiotherapy network with comprehensive reports and informed recommendations.

We appreciate the RESS Knee Clinical Governance Committee as well as VALD Health for their collaboration.

We look forward to seeing you!

RESS Clinical Advisory Team

28/11/2025

Christmas came early for the RESS team!

Thank you Culture Committee for a brilliant afternoon of lawn bowls, veggie platters, , and a genuinely good time.

Until next year! 🎄

15/10/2025

🎀 Breast Cancer Awareness Month 💗

This week, we had the absolute privilege of welcoming Tamara from to speak with our team. Tamara is not only a breast cancer survivor but also a passionate advocate for early detection through self-checks and speaking up for your health.

Her story was powerful, her message clear: know your body, trust your instincts, and advocate for yourself. We’re so grateful for the time she spent with us and the inspiration she shared 💪✨

25/09/2025

⭐️ Meet Rykie! ⭐️

Since 2021, Rykie has been a respected Clinical Advisor at RESS, recognised for her expertise in musculoskeletal rehabilitation and her significant contributions to knee osteoarthritis pathways and shoulder protocols across the South Island.

As Chair of the RESS Shoulder Clinical Governance Committee, Rykie has led the creation of evidence-informed treatment plans for Shoulder Rotator cuff and Shoulder Instability injuries, both praised for their clarity, rigor, and patient impact.

Her professional accomplishments reflect a dedication to clinical excellence, integrity, and collaborative practice. She is additionally acknowledged for her discerning judgement in complex cases, notably regarding coverage and causation evaluations.

Rykie is a trusted ambassador for RESS, but outside of her clinical strengths, she is known around the office for her consistent charm, warmth, reliability, and team spirit.

A truly remarkable person to know and an invaluable member of our team.

Thank you Rykie! ⭐️

21/09/2025

❔️ Patient FAQ!

If you have been wondering who we are and what we provide, here are some quick answers to commonly asked questions from patients.

If you have more questions please reach out, our friendly team is always available to help.

18/09/2025

✍️ We collaborate closely with our co-design teams to refine processes that enhance the quality, consistency, and efficiency of care. This alignment enables us to achieve better outcomes while optimising our shared resources. We value a willingness to listen – as providers delivering services since 2017, we possess a comprehensive breadth of knowledge to establish a system that benefits all parties involved.

🩺 Providing Clinical Feedback
The primary objective is to offer our funders clear, evidence-based clinical feedback. This approach helps in supporting decision making based on frontline experience and clinical research trends, ensuring that services align with patient needs and adhere to clinical best practices.

🏛 This pillar is about more than coordination—it’s about co-creating a system that works for everyone: patients, providers, and funders alike.

We’re always looking for ways to strengthen our partnerships and improve how NZ health organisations work together.

If you have ideas or want to collaborate, we’d love to hear from you. ⭐️

22/08/2025

🌟 Meet Laura! 🌟

Laura plays a pivotal role in supporting RESS patients through the ICPMSK service. With a strong foundation in exercise science and clinical rehabilitation, Laura is well versed in helping patients navigate complex recovery journeys with clarity and compassion.

Laura holds a Postgraduate Certificate in Sport, Exercise and Health, and is currently working towards her Masters with a thesis focused on clinical rehabilitation.

She is also building a house, and manages a large caseload of clinically complex patients. They say if you want something done, ask a busy person!

Since joining RESS in August 2024, Laura has quickly become a trusted resource for both patients and colleagues. She is known for her reliability, organisational skills, and ability to manage a high volume of work with precision and empathy.

Laura’s alignment with RESS values - advocacy, integrity, and continuous learning - is reflected in her commitment to patient outcomes and her enthusiasm for team development.

Thank you Laura!

15/08/2025

❔️Who is eligible for ICPMSK?

Here is a quick cheat sheet!

All of the pathways provide patients with the following funded support:

🌟Specialist Services
🌟Pathway Navigation support
🌟Return to Work Support
🌟Physiotherapy
🌟Gym access/Pool Passes
🌟Nutritional/Counseling/Equipment - you name it!

❔️ Who can refer?

Any member involved in a patients care, or you as the patient yourself!

💫 Specialist
💫 GP
💫 Physiotherapist
💫 Employer
💫 Patient self-referral
💫ACC

We try to make the process of recovery as streamlined as possible. For any questions, reach out to office@ressjv.co.nz or jump on our website!

15/08/2025

🌟Introducing the Third of Our Four RESS Pillars of Excellence: Patient Satisfaction

🏛 At RESS, our Pillars of Excellence are not just strategic—they’re personal. They guide how we show up for our patients every day. Patient Satisfaction is one of our core principles, and it’s embedded in every interaction, every referral, and every outcome we strive to improve.

So, how does Patient Satisfaction come to life in our daily work?

🌟Enhancing the Patient Journey

We are committed to patient-centred care by ensuring clear communication, timely support, and providing access to essential information throughout the recovery process. Our Navigation and Administrative teams play a crucial role in supporting patients, consistently addressing and directing any needs that arise with professionalism and dedication.

🌟Listening Through Feedback

We’ve implemented a robust patient feedback system to gather valuable insights from those we serve, ensuring every voice is heard. This feedback helps us identify areas of improvement, celebrate successes, and refine our approach to deliver tailored, patient-centered care. By actively listening, we empower individuals to contribute to shaping a more responsive and empathetic healthcare experience.

🌟Sharing the Love

The positive feedback we receive is a testament to the high-quality care provided by the RESS Interdisciplinary Team (IDT), which encompasses a wide network of professionals. Our success is attributed to our comprehensive network of specialists, physiotherapists, vocational professionals, and a wide range of allied health providers stepping up to the plate when patients need it most.

This pillar reminds us that satisfaction isn’t a metric—it’s a mindset. It’s about empathy, responsiveness, and a commitment to doing better every day.

Have ideas on how we can improve the patient experience even further?

We’d love to hear from you—drop your thoughts in the comments or reach out directly.

12/08/2025

This weeks injury spotlight 🔦

🌟 What is a lumbar disc?

A lumbar disc is a strong, rubbery cushion between spinal vertebrae that allows the spine to flex, move and twist.

🌟How is a lumbar disc injured?
An injury to the disc can occur due to trauma, general aging or repetitive activities through time. A disc prolapse, or herniation, refers to a change in a spinal disc and can causes lower back pain and sometimes, radiculopathy.

🌟What is radiculopathy?

Radiculopathy refers to changes in sensation in one or both legs due to irritation of a lumbar nerve. This might feel like tingling, numbness, occasional discomfort or burning sensations down a limb. Temporary muscle weakness may also be present. It is important that you seek medical advice if experiencing radiculopathy symptoms.

🌟What is involved in treatment?

The good news is that in most cases, a painful disc can heal within a few weeks. Physiotherapy and pain management are often the first port of call for recovery. Guided exercise therapy, education and hands on therapy can be helpful for some. A small percentage of patients require surgery if symptoms persist beyond reasonable timeframes.

🌟How can RESS help?

RESS has a robust clinical network of Specialists and Physiotherapist that can diagnose and treat patients across non-surgical and surgical needs. Every patient requires a wrap-around care approach that includes both professional input but also a structure around lifestyle changes and best long term management.

Address

177 High Street
Christchurch
8011

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+64272603846

Website

https://www.ressjv.co.nz/

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