Burwood Health

08/09/2025

❗️❗️IMPORTANT NOTICE ❗️❗️

Unfortunately we have a number of staff away sick today and we are already at capacity for today.

🔴 IN AN EMERGENCY - CALL 111 🔴

If we are unable to assist you, please consider the following alternative options for medical care, or visit the link below for

Online GP services:

🔹 https://info.health.nz - Online GP Care

🔹CareHQ
https://carehq.co.nz
7:00am - 10:00pm, 7 days a week
Fees apply

🔹Practice Plus
0800 772 27587
https://practiceplus.nz
9:00am - 10:00pm, Monday to Friday
Fees apply

🔹Pegasus 24 Hour Surgery
03 365 7777
Open 24 Hours

Supporting health and wellbeing in Aotearoa New Zealand.

11/08/2025

\\ WOMEN'S HEALTH WEEK \\

For more information on the screenings and support check out the following:

Cervical Screening - Healthify - Cervical screening
(https://healthify.nz/health-a-z/c/cervical-screening)

Breast Screening - Healthify - Breast screening
(https://healthify.nz/health-a-z/b/breast-screening)

Menopause Clinic - Burwood Health - Menopause clinic
(https://www.burwoodhealth.co.nz/menopause-clinics/)

Health Coach - Burwood Health - Health Coach
(https://www.burwoodhealth.co.nz/health-coach/)

25/07/2025

📣 Important Update: CSC Fee Adjustment from 4th August 2025 📣

We’d like to let our valued patients know that from Monday, 4th August 2025, there will be a small increase to the Community Services Card (CSC) consultation fee.

Our fee for enrolled patients 18+ years will change from $19.50 to $20.

This is the first CSC fee adjustment we’ve made in many years, and it’s not a decision we’ve taken lightly. Rising operational costs have made it necessary to review our pricing in order to continue providing the high standard of care and service you expect from us.

We remain committed to supporting our community and ensuring accessible healthcare for all. If you have any questions or concerns, please don’t hesitate to reach out to our friendly team.

Thank you for your understanding and continued support 💙

23/07/2025

There’s Been a Lot of Talk About Weight Loss Medications Lately... We're Here to Support You.

You may have seen stories in the media about weight loss medications like Wegovy or Saxenda. With so much information out there, it’s natural to have questions — and that’s where we come in.

Our doctors can talk with you about whether medication is the right fit for your individual health needs. We also know that choosing to start medication is a big decision — and it’s one that deserves the right support.

👉 Making lifestyle changes alongside medication can help you get the most out of your investment — not just financially, but in your health and wellbeing.

In fact, research shows that having support to build healthy, sustainable habits leads to better and longer-lasting results than medication alone.

That’s where our Health Coach comes in.

Whether you're thinking about medication or not, our Health Coach can help you:
✔ Set realistic, achievable goals
✔ Build habits around food, movement, sleep, and stress
✔ Stay on track when life gets challenging
✔ Work alongside your GP and nurse to support your health journey

If you’d like to talk about medication options, book in with your GP. For lifestyle support, you’re welcome to book a FREE appointment with our Health Coach. You can book via your Myindici Portal or calling reception on 03 383 0219.

Send a message to learn more

16/07/2025

📢 Enrolments Now Open at Burwood Health!

Looking for a local GP? Skip the phone queues and find out everything you need to know about enrolling with us by visiting our website:

👉 https://www.burwoodhealth.co.nz/new-patient-information/

Simply complete our online Enrolment Request Form to get started.

✅ Who can enrol?

We are currently accepting patients who:
✔ Live within the local area
AND
✔ Are not registered with another local general practice, including:

The Doctors Marshland
Travis Medical
QEII Medical
New Brighton Healthcare and others
** Please see our website for further details **

We look forward to welcoming you to Burwood Health!

11/07/2025

\\ MY INDICI PATIENT PORTAL \\

We are excited to now offer MyIndici, a secure, easy-to-use patient portal and mobile app that allows you to manage your health anytime, anywhere.

🩺 Why Use MyIndici?
With MyIndici, you can take control of your healthcare by accessing a range of convenient services:

✅ Book Appointments Online
Skip the phone queues and book your appointments anytime that suits you.

✅ Request Repeat Prescriptions
Need a prescription refill? You can request it through the portal or directly through our website:
Repeat Prescriptions
Please note: We are unable to process prescription requests via email.

✅ Access Lab Results & Documents
View your lab test results and any health documents shared by your GP—right at your fingertips.

📱 Get the Free App
The MyIndici app is free to download from both:

Apple App Store

Google Play Store

🔐 Please note: You must register via email and set up your account before you can log in using the app.

📝 Ready to Register?
To sign up, simply email us at reception@burwoodhealth.co.nz with:

Your full name

Your date of birth

Our team will start the registration process and send you an email with the link and temporary password.

10/07/2025

📞 Our Phone Lines Are Currently Very Busy 📞

We are aware that our phones are experiencing high call volumes at the moment and we thank you for your patience.

If your call is non-urgent, there are other ways to get in touch with us:
✅ Use the MyIndici patient portal
✅ Email us at reception@burwoodhealth.co.nz

🚨 Please note: Do not send urgent or time-sensitive matters via email, as this inbox is not monitored continuously.

If you require a repeat prescription, please order this through:
💊 The MyIndici app, or
🌐 Our website: Repeat Prescriptions

📧 Please do not email repeat prescription requests to reception, as we are unable to process them this way.

Not on MyIndici yet? No problem! Just email us at reception@burwoodhealth.co.nz and one of our team will send you the info to get started.

Thanks for your understanding and ongoing support 💙
– The Burwood Health Team

19/06/2025

✨ Matariki Public Holiday – Practice Closed ✨

Burwood Health will be closed on Friday 20th June 2025 to observe Matariki.

We will reopen on Monday 23rd June 2025.

If you need medical care over the long weekend, here are your options:

📞 Healthline – 0800 611 116
Free health advice from registered nurses, available 24/7.

💻 Practice Plus – www.practiceplus.nz
Virtual GP appointments available after hours and during weekends.

🏥 Pegasus 24 Hour Surgery
📍 401 Madras Street, Christchurch
📞 Phone: 03 365 7777

🚨 Emergency? Call 111 immediately.

Mānawatia a Matariki ✨
Wishing you and your whānau a restful and reflective long weekend.

– The Team at Burwood Health

18/06/2025

💙 Thank You for Your Patience and Support 💙

A heartfelt thank you to all our patients for your patience, understanding, and support as we’ve upgraded to our new Practice Management System.

We know there have been some bumps along the way, and that things have taken a little extra time — we truly appreciate your kindness as our team has adjusted to the new system.

We’re excited about the improvements this upgrade brings, and we’re confident it will help us continue to enhance the care and service we provide to you.

Thank you for being part of our community!

16/06/2025

\\ PLEASE BE PATIENT - WE ARE LEARNING A NEW SYSTEM \\

Things may take a little longer than usual as we transition and learn about our new Practice Management System.

We kindly ask for your patience and understanding as our team adjusts and works to ensure everything runs smoothly.

15/06/2025

📣 Late Opening – Monday 16th June 2025

We’ll be opening later than usual on Monday 16th June, with appointments starting from 9:00am, as our team completes the transition to our new Practice Management System.

This will be our first day using the new system, so things may take a little longer than usual. We kindly ask for your patience and understanding as our team adjusts and works to ensure everything runs smoothly.

Thank you for your ongoing support as we make improvements to better serve you!

12/06/2025

📢 Practice Closing Early – Friday 13th June 2025

Please note that our practice will be closing at 12pm on Friday 13th June as we undertake important system upgrades in preparation for our new Practice Management System.

If you require medical care after we close or over the weekend, there are several care options available:

🩺 Practice Plus – See a clinician online from home, 7 days a week.
🌐 Book at: www.practiceplus.nz

🏥 Pegasus Health 24 Hour Surgery – Open 24/7 for urgent care.
📍 401 Madras Street, Christchurch
📞 03 365 7777

📞 Healthline – Free health advice, 24/7: 0800 611 116
🚑 Emergency? – Dial 111 immediately

Thank you for your understanding as we improve our systems to serve you better. We’ll reopen with normal hours on Monday 16th June.