13/10/2025
What is it like to live in Aotearoa knowing you’re dying?
Hospice New Zealand’s Dying Reviews project asked people in their final phase of life - and the whānau caring for them - how our country treats them.
Across more than 500 reviews, they rated New Zealand 3.28 out of 5 stars. Some stories are full of care and kindness. Others reveal that some systems that make dying harder than it needs to be.
Nurse Maude believes that compassion should be built into every system, not left to chance.
Read the first 500 reviews, on Hospice NZ – Living Every Moment's post below:
The reviews are in: Dying in Aotearoa
For the first time, New Zealanders who are dying, or caring for someone who is – have shared reviews of how everyday organisations treat them. Not just hospitals or rest homes, but banks, supermarkets, telcos, government agencies, workplaces, and more.
- The national score: 3.28 out of 5.
- Government agencies received the lowest rating (2.5).
- Restaurants and events came out on top (4.55).
Some reviews are heartbreaking.
“They told my dying husband to come in and sign a form. It was the last time he left the house.”
.others show how simple acts of kindness make a huge difference.
“I was treated with kindness and empathy. They made a very difficult situation feel a little bit easier.”
This is the reality for thousands of New Zealanders every year. And it’s why Hospice New Zealand created Dying Reviews – a world-first project giving people in the final stages of life, and their whānau, a voice.
Our hope is simple: that this sparks a national conversation and inspires change – so compassion becomes standard, not the exception.
Because how we treat people at the end of life says everything about who we are as a society.
What stands out is not only what needs fixing, but also what’s already working. Some organisations are showing the way - fast-tracking claims, accepting scanned documents, simplifying processes, showing flexibility. These acts remind us it is possible to build systems around dignity, not just efficiency.
🔗 Read more about ★ Dying Reviews at https://www.dyingreviews.org/