Katikati Medical Centre

Katikati Medical Centre Medical services

12/03/2026

We are having some technical issues with our text reminders for appointments. We are working on getting this sorted.

09/03/2026

We would like to again thank everyone for their patience in waiting for their indici portal invite. There has been a small issue with the latest myindici invites and we are working on having this resolved quickly.

06/03/2026

We are currently underway with sending out the invitations to join the myindici patient portal. If you have not received your invitation by Friday 13 March, please check your spam folders. If you still do not have it, please get in touch with the clinic via email office@katimed.co.nz so we can assist.

Thank you to everyone who has already registered, you can now order your repeat prescriptions, access test results along with other options through the myindici portal.

We will also be enabling appointment bookings through the portal soon, and we look forward to sharing that update with you shortly.

Thank you for your patience.

24/02/2026

We would like to sincerely thank our community for your patience and understanding during our ongoing transition to a new computer system.

We’ve had a few questions about when the new myIndici Patient Portal will be available. This will be rolled out in a managed approach, with invitation letters being sent out progressively — starting this week. You can expect to receive your letter within the next two weeks.

Once you receive your email, please follow the provided link to register on myIndici. At this stage, the main thing to do is make sure you know your National Health Index (NHI) number, as you will need it to register for myindici™.

You can find this by:

· Checking the label on your prescription
· Looking at a hospital letter or report

Our team can be contacted if you are unable to resolve any difficulties yourself. However, we kindly ask for your continued patience and understanding as our team becomes familiar with the new system, as this may cause delays.

In the meantime, prescription requests and urgent matters can continue to be managed by phone at 075490411 or email at office@katimed.co.nz
Thank you for your support as we improve our systems to better serve you.

12/02/2026

REPOST

IMPORTANT PRACTICE NEWS

We would like to let our community know about an upcoming change behind the scenes at Katikati Medical Centre.

From Monday 16th February, our team will be transitioning to a brand-new Practice Management System (PMS). This is the software we use every day to provide your care – including clinical notes, prescriptions, referrals, tests results etc. All general practices in New Zealand use a PMS, and while this change will not directly affect you as a patient, it is a significant upgrade for our team.

Learning a new system while continuing to care for our community is a big undertaking, and we appreciate your understanding as we work through this.

What does this mean for appointments? During the week of Monday 16 February, we will be operationing at reduced capacity while our team adjusts to the new system and ensures it is being used safely and effectively. The following week will also have slightly reduced capacity, though less than the first week. Please be assured that we will remain open for our usual hours during this time.

Temporary closure for IT changeover. This is to allow the IT team to complete all necessary work required before we open on Monday 16 February.

Friday 13 February: The practice will close early at 4pm

Saturday 14 and Sunday 15 February: The practice will be closed. Our weekend Acute Clinic (8.30am – 12pm) will not be running.

If you require medical care during this time, please contact one of the following providers:

Accident and Healthcare in Tauranga
Open Monday to Sunday – 8am to 8pm
19 Second Avenue, Tauranga
Phone – 07 577 0010
Please contact the clinic for their fees

Telehealth and Virtual Appointments
For weekdays 9am – 10pm and public holidays 8am – 8pm
Practice Plus
https://practiceplus.nz
0800 7722 7587
Please see website for fees

For evening and overnight 5pm – 8am, weekends and public holidays 24hrs
Ka Ora Telehealth
https://kaora.co.nz
0800 252 672
Please see website for fees

Healthline
24 hours, 7 days a week over the phone health service
Māori Clinicians are available if you are calling between 8am and 8pm
0800 611 116
Free service

Tauranga Hospital Emergency Department
24 hours, 7 days a week
829 Cameron Road, Tauranga

For visitors staying north of Waihi (including Waihi)
Anglesea Clinic Urgent Care
Open 24 hours, 7 days a week
Gate 1, 3 Thackeray Street, Hamilton
07 858 0800
Please contact the clinic for their fees

Patient Portal Update. As part of this change our current patient portal Health365 will no longer be available. We will be moving to a new patient portal called MyIndici. Patients affected by this change will be contacted by email prior to the changeover with clear instructions on what to expect and how to access the new portal.

In response to the recent ManageMyHealth security breach, MyIndici has supplied practices with a set of patient FAQs to help address questions about the MyIndici portal. If you would like a copy of these FAQs please contact reception.

We sincerely thank you for your patience and understanding during this transition. This upgrade is an important step in future-proofing our systems so we can continue to provide, safe, efficient, and high-quality care to our community.

ITS TIME TO SCREEN The breast bus is here for your mammograms. Call 0800 270 200 to book in.
05/02/2026

ITS TIME TO SCREEN

The breast bus is here for your mammograms. Call 0800 270 200 to book in.

03/02/2026

From 1st February, the government has enabled specially trained GPs and nurse practitioners to diagnose and prescribe medication for ADHD in adults.

Katikati Medical Centre will not be offering ADHD assessments. This decision is based on patient safety and our commitment to providing accurate diagnosis, safe prescribing and appropriate follow-up care.

Medical Specialists who provide ADHD assessments and treatment must have specific training and expertise in this area to ensure safe and effective care. This level of specialised assessment and management is not within the standard scope of general practice.

ADHD assessments require:
- An initial extended consultation of approximately 2 hours
- Additional follow-up appointments
- Administration time to process assessment tools and scoring

Unlike routine GP appointments, there is no additional funding for these services. As a result, the cost would be covered by the patient would be hundreds of dollars The extended time required would also reduce appointment availability for routine medical care for other patients.

If you are seeking an ADHD assessment, many providers accept self-referrals. When considering a provider, we recommend taking the following into consideration:

-Expected wait times and cost
- Their individual assessment and treatment processes
-Can the provider complete the assessment and initiate medication or do they only assess for ADHD and refer for treatment.

Our doctors generally do not start or titrate ADHD medications and prescribing responsibility transfers to the GP once medication is stable, the GP will then provide the ongoing scripts. Please note ADHD medication is not eligible for 12 month prescribing.

If you are unsure and would like further discussion, you can book a routine appointment with your GP who can refer you to a clinic of your choice.

22/01/2026

IMPORTANT PRACTICE NEWS

We would like to let our community know about an upcoming change behind the scenes at Katikati Medical Centre.

From Monday 16th February, our team will be transitioning to a brand-new Practice Management System (PMS). This is the software we use every day to provide your care – including clinical notes, prescriptions, referrals, tests results etc. All general practices in New Zealand use a PMS, and while this change will not directly affect you as a patient, it is a significant upgrade for our team.

Learning a new system while continuing to care for our community is a big undertaking, and we appreciate your understanding as we work through this.

What does this mean for appointments? During the week of Monday 16 February, we will be operationing at reduced capacity while our team adjusts to the new system and ensures it is being used safely and effectively. The following week will also have slightly reduced capacity, though less than the first week. Please be assured that we will remain open for our usual hours during this time.

Temporary closure for IT changeover. This is to allow the IT team to complete all necessary work required before we open on Monday 16 February.

Friday 13 February: The practice will close early at 4pm

Saturday 14 and Sunday 15 February: The practice will be closed. Our weekend Acute Clinic (8.30am – 12pm) will not be running.

If you require medical care during this time, please contact one of the following providers:

Accident and Healthcare in Tauranga
Open Monday to Sunday – 8am to 8pm
19 Second Avenue, Tauranga
Phone – 07 577 0010
Please contact the clinic for their fees

Telehealth and Virtual Appointments
For weekdays 9am – 10pm and public holidays 8am – 8pm
Practice Plus
https://practiceplus.nz
0800 7722 7587
Please see website for fees

For evening and overnight 5pm – 8am, weekends and public holidays 24hrs
Ka Ora Telehealth
https://kaora.co.nz
0800 252 672
Please see website for fees

Healthline
24 hours, 7 days a week over the phone health service
Māori Clinicians are available if you are calling between 8am and 8pm
0800 611 116
Free service

Tauranga Hospital Emergency Department
24 hours, 7 days a week
829 Cameron Road, Tauranga

For visitors staying north of Waihi (including Waihi)
Anglesea Clinic Urgent Care
Open 24 hours, 7 days a week
Gate 1, 3 Thackeray Street, Hamilton
07 858 0800
Please contact the clinic for their fees

Patient Portal Update. As part of this change our current patient portal Health365 will no longer be available. We will be moving to a new patient portal called MyIndici. Patients affected by this change will be contacted by email prior to the changeover with clear instructions on what to expect and how to access the new portal.

In response to the recent ManageMyHealth security breach, MyIndici has supplied practices with a set of patient FAQs to help address questions about the MyIndici portal. If you would like a copy of these FAQs please contact reception.

We sincerely thank you for your patience and understanding during this transition. This upgrade is an important step in future-proofing our systems so we can continue to provide, safe, efficient, and high-quality care to our community.

12/01/2026

12 MONTH SCRIPTS

From February 1st, GPs will be able to prescribe up to twelve months of medication at once.

It is likely that there WILL NOT be many patients where a 12 month script is appropriate, however for some a 6 month script MAY be suitable.

Be aware that a repeat prescription involves much more than just ticking a box and pressing send. Whilst doing a repeat prescription we check:

• Have you been seen in the practice or in hospital since your last visit or prescription request? Do we need to see you for follow-up?

• When did you last see us for a proper review of your medications? Do you actually need an appointment this time?

• Are the medications prescribed still appropriate for you, is the dose still correct, is this medication still best practice (things can change quickly in the medical field).

• Are your blood tests up-to-date? Eg deteriorating kidney function may mean doses of medications need to change.

• When was your blood pressure last done?

• Is your screening up up-to-date e.g. mammograms and cervical screening?

• You haven’t asked for a prescription for the last five months; are you actually taking your medications as prescribed?

• You have only asked for repeats for two out of your four medications; are you taking all of your medications as prescribed?

So virtual prescription reviews are a good safety net between appointments to ensure that your health is optimised. If we don’t look at your notes for 6-12 months this safety net is lost.

The government has said that GPs doing longer scripts will free up time to see more complex patients. This is not true. There is no capacity to see more patients because current funding does not provide for it. Scripts are already done in our lunch breaks and at the end of the day – doing less scripts wont free up extra appointment slots.

The government has said that longer scripts will save New Zealanders money. This is also not true. New Zealanders now understand that general practice is underfunded and at a crisis point. Practices charge a fee for the work involved, as explained above, to process a repeat prescription. General practice funding is so dire that the income received from repeat prescriptions is a significant part of their total income. If this income is lost, practices will need to raise their patient copayments for appointments, charge more for other services and create new charges for services that are currently free. If practices do not do this, they will need to cut services, make staff redundant or close completely, all measures that would result in worse patient care.

The government “consulted” on this with the Royal College of General Practitioners, GenPro (General Practice Owners Association) and the Treasury and ALL said this was not a sound idea. But it seems that the government really just wants a good political soundbite.

So be prepared to have a chat with your doctor about whether longer scripts are suitable for you (you CANNOT request a script longer than three months from reception). Don’t be upset if it’s deemed that they are not. And please don’t be surprised if you see prices increasing. This isn’t something we want but will be something we are forced into.

04/01/2026

You may have seen the news about Manage My Health being hacked.

I just want to reassure all of our patients that we don’t use Manage My Health.

24/12/2025

Happy Christmas from Katikati Medical Centre

Here’s to a healthy 2026! 🍾😃🥳🤗

04/12/2025

Christmas message

As we get closer to Christmas and the summer holiday period, Katikati Medical Centre wants to communicate with you about the increased pressures we face during this period. Each year, we work hard to provide quality care to our patients. However, during this time, we experience a significant surge in demand whilst also operating with reduced appointment availability as staff take some well deserved leave.

To help manage this period:

If you are due a medication review or a repeat prescription during the period of 15 December to 23 January 26, we ask that you book your appointment now for that time period, or that you send in your prescription request early so your doctor can action it. We encourage you to plan ahead for any non-urgent health concerns.

Our focus will be on providing essential medical services to our existing patients. Due to the high volume of patients we see, visitors can be seen only when capacity permits.

Alternative providers for visitors to our area are:

Accident and Healthcare in Tauranga
Open Monday to Sunday – 8am to 8pm
19 Second Avenue, Tauranga
Phone – 07 577 0010
Please contact the clinic for their fees

Tauranga Hospital Emergency Department
24 hours, 7 days a week
829 Cameron Road, Tauranga


Telehealth and Virtual Appointments
For weekdays 9am – 10pm and public holidays

8am – 8pm
Practice Plus
https://practiceplus.nz
0800 7722 7587
Please see website for fees
For evening and overnight 5pm – 8am, weekends
and public holidays 24hrs

Ka Ora Telehealth
https://kaora.co.nz
0800 252 672
Please see website for fees
Healthline
24 hours, 7 days a week
over the phone health service
Māori Clinicians are available if you are calling
between 8am and 8pm
0800 611 116
Free service

For visitors staying north of Waihi (including Waihi)

Anglesea Clinic Urgent Care
Open 24 hours, 7 days a week
Gate 1, 3 Thackeray Street, Hamilton
07 858 0800
Please contact the clinic for their fees

We thank you for your patience and understanding as we work to provide the best care possible.

Katikati Medical Centre wish you all a safe and happy Christmas and Summer Holiday Session.

Address

4 Clive Road
Katikati
3129

Telephone

+6475490411

Website

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