
26/09/2025
I made a safe space for clients but that also includes my team.
We had an unfortunate incident recently where one of my team was subjected to a frankly disgusting, entitled diatribe which was completely uncalled for and left her in tears.
Please be aware that just as I wouldn’t tolerate a staff member being rude to you , I will not tolerate rudeness from a client and you will be fired from my practice.
Appearance Coach is a place of safety, respect and genuine care.
Thank you to the 99.9999999% of our clients that this doesn’t apply to.
To the 0.0000001% who thinks it’s acceptable to talk to anyone the way you did to my receptionist, I suggest you take a long hard look at yourself.
Leisa