The Doctors Silverstream

05/01/2026

📝 We’ve introduced an AI-powered tool to help our GPs with clinical note-taking during consultations. This means less time typing and more time focusing on you.

Here’s what you need to know:

✅ Safe and secure – your health information stays private and within the practice
👀 You can ask to see what it writes
🩺 Our healthcare team reviews everything carefully
🚫 AI is not used for diagnosis and doesn’t make clinical decisions

Have a question or want more info? Please ask Reception— we’re here to help.

Prefer we don’t use AI in your consult?

Opt out here: https://www.thedoctors.co.nz/ai-tools-opt-out. Or let us know at the start of your appointment.

05/01/2026

⚠️ Dear patients, as you are probably aware the patient portal Manage My Health had a cyber-security breach over the New Year.

The Doctors Silverstream/Muritai no longer use MMH as our patient portal. There has been no new patient information on the MMH portal after the date we discontinued its use in June 2024.

According to the latest information available the "Health Documents" portion on the portal seems to be the only information that has been accessed.

MMH have advised they will be contacting any affected patients directly; however, their latest updates are available on their website if you are concerned.

https://www.tewhatuora.govt.nz/news-and-updates/health-new-zealand-working-closely-with-managemyhealth

https://managemyhealth.co.nz/mmh-cyber-breach-update-3-january-2026/

Further to our update issued on 2 January 2026 regarding the cyber security incident we were notified of on 30 December, Manage My Health is providing

24/12/2025

🎄 Wishing you and your whānau a healthy and happy Christmas, from the whole team @ The Doctors Silverstream!

We will be back open with slightly reduced hours from Monday 29th - Wednesday 31st December.

23/12/2025

📣 Dear patients of Dr. AJ Eckert:

Dr. Eckert’s trained therapy dog, Lupík, usually accompanies him during consultations. Lupík (“little wolf” in Czech) is an 11-year-old Schnauzer Cross, who has been by AJ’s side in clinic since he was a 6-week-old puppy—providing comfort, affection, and emotional support to his patients since then!

He is friendly, extremely well-trained, and even has a hypoallergenic coat so he doesn’t shed hair and shouldn’t trigger allergies.

Studies show that the presence of therapy dogs in clinical settings can:
🐶 Improve Cognitive Function + Mental Health
🐶 Improve Mood + Communication
🐶 Lower Blood Pressure
🐶 Boost Staff + Patient Morale
🐶 Promote Interaction and Socialisation
🐶 Help with General Wellbeing

-- If you would prefer Lupík isn’t present during your consultation, all you need to do is let Dr. Eckert know!

Kind regards, The Doctors Silverstream

22/12/2025

🎄 Holiday reminder: plan ahead for repeat prescriptions & appointments 🎄

💊 Repeat prescriptions
Scripts can take up to 72 hours to process. With limited opening hours between Christmas Day and Monday 5 January, please send any repeat prescription requests as early as possible (especially if your medication will run out over this period).

🕒 The Doctors Silverstream holiday hours

Wed 24 Dec 2025: 8am–3pm
Thu 25–Sun 28 Dec: Closed
Mon 29–Tue 30 Dec: 8am–5pm
Wed 31 Dec: 8am–4pm
Thu 1–Sun 4 Jan 2026: Closed
Mon 5 Jan: Normal hours resume

🚑 Need care while we’re closed?
Please visit your nearest after-hours urgent care clinic, or call Healthline on 0800 611 116 for free general health advice. In an emergency, call 111.

22/12/2025

📣 WELCOME DR. AJ ECKERT

Dear patients—We’re very excited to announce that Dr. AJ Eckert has joined our GP team at The Doctors Silverstream!

Joining us from Los Angeles in the United States, Dr. Eckert has over 19 years’ experience in health care, including 11 years as a primary care doctor specialising in LGBTQIA+ healthcare, sexual health, and gender-affirming healthcare services. He previously created and ran the Gender & Life-Affirming Medicine (GLAM) program in Connecticut.

Dr. Eckert is bilingual in English and Czech, and is a classically trained pianist. He enjoys hiking, photography, and all things horror. He is also accompanied in clinic by his trained therapy dog Lupík, who has accompanied him in clinic since he was a puppy!

20/12/2025

📣 FAREWELL DR. MICHAEL CASTILLO

Dear patients—We’re sad to announce that we’re saying goodbye to Dr Michael Castillo in the New Year, with his last clinic day being 23rd January 2026.

Michael has been a valued part of the Silverstream team since early 2023, and will be greatly missed by both patients and staff. We wish Michael + his family all the best for the future and thank him for all his work with us over the past few years! 👋😊

18/12/2025

🩺 Valley Skin Checks are now on-site at The Doctors Silverstream from Mon-Thurs, bringing convenient, professional skin cancer checks closer to home.

Early detection saves lives.

To book, just give them a call on 04 567 1219, visit their website to book online, or visit their reception signposted within The Doctors Silverstream 🌞✨

Expert skin cancer screening services by Valley Skin Checks, offering full assessments, advanced imaging, and personalised skin health care. Book your appointment today.

17/12/2025

If you're usual General Practice is closed over Christmas and New Year, we have appointments available right the way through, including Christmas Day and Boxing Day, and New Years Day and the Day After New Years Day.

Call us on 0800 772 2758 or visit our website www.practiceplus.nz for to find out more, or book an appointment!

17/12/2025

New Zealand has one of the highest skin cancer rates in the world, with overexposure to UV from the sun being the main cause. Knowing what to look for can quite literally save your life.

🧐 See your doctor if you notice:
- New moles or growths
- Changes in size, shape or colour of a mole
- Irregular or blurred borders
- More than one colour in a mole
- A spot that looks “different” from the others

✅ Protect your skin every day:
Use SPF 30+ (or higher) and reapply every 2 hours when outdoors
- Cover up with clothing, a wide-brimmed hat and UV-rated sunglasses
- Seek shade between 10am and 4pm
- Avoid tanning beds and intentional tanning
- Check your skin every 3 months and get any changes checked

Early detection and good sun habits make a huge difference. If you’ve noticed anything new or changing on your skin, book an appointment with your GP or NP.

Skin checks are a standard service offered by all our medical centres. If you or a family member are experiencing skin conditions that worry you, please book...

15/12/2025

We're pleased to announce that The Doctors Muritai now has a page! Local health news and practice-specific updates related to our Muritai practice will be shared on the page, as well as any national health news or alerts that may be relevant to patients.

If you are enrolled with The Doctors Muritai, we encourage you to follow our Muritai page to keep up-to-date with any news and announcements posted.

Follow here: https://www.facebook.com/thedoctorsmuritai/