Pihanga Health provides high quality family health care to the local and surrounding Turangi area. Every effort will be made to accommodate your preferred time.
Appointments
Please ring 0800 PIHANGA or 07 384 7576 or email manager@pihanga.co.nz for an appointment. Emergencies will always be given priority and our reception staff will attempt to contact you if there is any unforeseen delay or your GP has been called away. Longer consultation times are available, so please ask our receptionist if you require some extra time. If you or a family member requires an interpreter service, we can organise this for you. Please let us know this when you make the appointment. If you arrive without an appointment, you may be asked to return at a more suitable time, unless you have an urgent problem. After Hours Care Arrangements
This practice provides after hours care via a triage system. If you think you need to see a Doctor after hours, phone the normal practice phone number and your call will be diverted to a triage service where you will be spoken to by a nurse who will assess your need to be seen by a Doctor. If she/he thinks you do need to be seen you will be directed to the Duty Doctor on call in Taupo. After 10pm, you will be asked to phone Taupo Hospital. Home Visits and Telephone Access
Home visits are available for regular patients whose condition prevents them from attending the surgery. GPs in the practice may be contacted during normal surgery hours. Your call will be put through to a Nurse who will assess your need for a home visit. She will discuss this with a Doctor. You will be contacted with an approximate time of the visit. Your call will always be put through to the GP or Nurse in an emergency. Test Results
The Doctor may request that you have some clinical investigations done either routinely or to assist in diagnosis. The results usually take up to 5 working days to come in. We do not routinely contact you with all your results, but we will always phone you your results are abnormal or if you need a follow-up appointment. If you have not heard from us, you can phone and request your results from one of the Nurses. Please phone after 2pm in the afternoon.
18/12/2025
Wishing everyone a safe and happy holiday season! 🎉 Please see our hours for the festive period below. We will be open on Saturday for urgent care, with after-hours rates applying on that day.
If you have an emergency, please call 111 🚑.
For medical advice or to speak with a nurse, you can contact Healthline at 0800 611 116 📞.
If you need to speak with a doctor after 5:00pm or on the public holidays, please call 0800 744 2642 (0800Pihanga) 🩺👨⚕️👩⚕️.
Stay safe and take care!
16/12/2025
🎉 Home from uni for the holidays? 🎉
We’ve got a fun opportunity for a communications/digital marketing student to join us for a short-term part-time project over the break! If you're in the area (or visiting family) and looking to get some hands-on experience, we’d love to hear from you! 📲
Give us a call and let’s chat!
16/12/2025
📣 Hey everyone! We’ll be closing at 3:00PM tomorrow (Wednesday, 17th December) so our amazing team can enjoy some well-earned time together after another great year. 🎉🙌 Thank you so much for your understanding and continued support of Pihanga Health! 💚✨
If you have an emergency, please call 111. 🚑 If you need medical advice or want to speak with a nurse, you can reach Healthline at 0800 611 116. 📞 And if you wish to speak with a doctor after 5:00pm, call 0800 744 2642 (0800Pihanga). 🩺👨⚕️👩⚕️
11/12/2025
We’re proud to share that our own Dr. Mattheus Haver is an accredited skin-cancer doctor! 👨⚕️✨ He offers minor skin surgery right here at Pihanga Health. 🏥 If you have any spots or lesions you’re concerned about, please book an appointment with Dr. Matt in the New Year. 📅🌟
10/12/2025
We’re so grateful to our lovely patients for dropping these off — thank you!
02/12/2025
🎄💊 Holiday Prescription Reminder! 💊🎄
The holiday season is almost here, and we want to make sure you have everything you need to stay healthy and happy.
Be sure to fill your prescriptions ahead of time to avoid any delays or closures during the holiday rush. 🎁✨
25/11/2025
If you receive a text message📱 from Pihanga Health requesting you to update your details for the patient portal, please be assured that this is legitimate. We are currently sending out these messages.
The patient portal offers several convenient features, including:
• Booking appointments
• Ordering repeat prescriptions
• Viewing your results
• Paying your account
25/11/2025
💻💊 Skip the Line – Order Your Prescriptions Online! 💊💻
The holiday season is busy enough, so why not make life easier? 🙌🏼
You can order your prescriptions online through our Patient Portal and have them ready for pickup.
Order early to avoid the holiday rush and enjoy a stress-free Christmas! 🎄🎁
24/11/2025
Get free health advice over the phone
Call Healthline any day or time on freephone 0800 611 116.
Call if you:
- feel unwell but you’re not sure whether you need to see a doctor
- need some urgent advice about a family member or friend who’s sick
Call 111 if you’re in an emergency.
20/11/2025
🎄🚨 Reminder: Get Your Prescriptions Early! 🚨🎄
With the holidays fast approaching, we want to make sure you’re all set before Christmas!
To avoid any last-minute rush or delays, please order your prescriptions in advance and pick them up before the holiday closures. ⏰
Don’t wait—plan ahead and stay healthy this season!
16/11/2025
Just a reminder to let us know if you wanted to come along and catch up with René
13/11/2025
He aroha, he māramatanga – we see you, we hear you.
We get it – sometimes coming to see a nurse or doctor can feel whakamā. You might not want to walk through the main entrance or explain why you’re here.
That’s okay. We’ve made sure there’s a side door available for those who’d rather come in quietly. Just give us a call and ask – we’re happy to make that arrangement for you.
Or if you’re already here, just ring the bell near the side door – we’ll come to you.
We’re here when you need us – no judgement, just care.
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Pihanga Health was founded in 2007 with the aim of providing high quality and accessible primary healthcare to all in the community. Located in the Turangi Community Health Centre, Pihanga Health is one of many health entities in the centre supporting the concept of a one-stop shop for health in Turangi.
Pihanga Health is 50% owned by Midlands Health Network Pinnacle and 50% owned by Tuwharetoa Charitable Trust. Our governance is made up of a board of six directors with the majority residing in the local Turangi/ Taupō community.
Pihanga Health is a small organisation with twenty employees supporting 4,200 registered patients as well as any casual patients who may require assistance. The team is very supportive of each other and meet every morning to discuss the day ahead. We understand the stronger we are as a team the better healthcare we can provide. We also pride ourselves in our connection and accountability to the Turangi community and value the relationships we have with our patients.
If you would like to know more about Pihanga Health, please check out our website at www.pihangahealth.co.nz.
