Waihi Family Doctors

03/02/2026

This February we are helping towards spreading awareness for the Mental Health Foundation of New Zealand by participating in the Push Up Challenge (In-house Style completing all on site) Kick off 5th Feb...
For more information visit https://www.thepushupchallenge.co.nz/

Peek at our nurses warming up 😁

01/02/2026

We have made this decision to ensure our patients receive accurate diagnoses and safe, effective care. Some of the reasoning behind this decision is explained below.

SPECIALIST EXPERTISE –
Significant training and experience is required to safely diagnose and treat ADHD, which is not within a GP’s standard scope of practice.

TIME and COST–
Assessment usually takes a minimum of 90 minutes over at least two appointments with further time required to score testing. This would reduce the number of patients we are able to see for routine medical care each week, in a time where appointment availability is already stretched. Unlike routine GP appointments, there is no funding support towards the cost of providing ADHD diagnosis. This would mean that GP diagnosis of ADHD would still cost several hundred dollars.

SAFETY and FOLLOWUP: Treatment decisions require careful baseline assessment, monitoring plans, and specialist oversight. This level of monitoring is best provided within a service specifically for ADHD care.

If you would like to pursue ADHD assessment, many clinics accept self-referral. When choosing a clinic be sure to ask if they are able to start you on medication as well or if you will require referral to a psychiatrist separately. Compare wait times, costs and processes. Your doctor can refer you to the clinic of your choice if required, please make a routine appointment to discuss this with them.

27/01/2026

From 1 Feb some patients will be able to obtain 12 month prescriptions. Your doctor will decide what is appropriate and safe for you; it will not be suitable for all patients.

21/01/2026

Thursday 22 Jan UPDATE

We are OPEN but due to road closures we have very limited staffing and can provide only URGENT CLINIC appts from 8.30am

Please phone to be triaged as usual.

ALL ROUTINE appts are CANCELLED.

If you had a routine appointment booked today you will be rung and appointment rebooked. Thank you for your patience and understanding.

Waihi Pathlab is CLOSED today.

A massive thank you to all the emergency services for their Mahi.

12/01/2026

CASUAL PATIENTS, PLEASE READ:
* Call reception to go on the queue for phone triage 078632112, first thing in the morning if possible.
* We are NOT a walk in clinic; you will be asked to go on with your day and wait for a nurse or paramedic to call you. If it is an emergency, call 111
* No Telehealth option for Casual patients, we are offering in clinic care only.
* No routine appointments for long term conditions, see your usual GP.
* The urgent clinic does not do WINZ paperwork or ACC off work extensions, see your usual GP .
* Payment on arrival, Casual and Visitor charges apply (full pricing info on website)

Please be aware that we are not an urgent care facility and our capacity will fluctuate. The team triage carefully to ensure appointments for those most in need of care. If we are unable to offer you an appointment, you have the options of 2nd Ave Tauranga, Thames Hospital or Telehealth KaOra after hours.

08/01/2026

FAQ’s -
** WFD PATIENTS - Make a routine appointment to discuss your contraception options with a doctor. After this, we can book you in.

** PATIENTS FROM OTHER CLINICS - This service will be available for anyone, you don’t have to be a patient here. You will need to supply a referral letter from your usual GP when you book.

** WHAT METHOD WILL BE USED? - Non scalpel vasectomy, in most cases you won’t even need a stitch

** COST? - $550, payable on booking, and refundable with 24 hours notice of cancellation.

** WINZ? - Yes, maybe. Check your eligibility for WINZ assistance here: https://www.workandincome.govt.nz/eligibility/health-and-disability/vasectomies.html. If approved, funds will be loaded to your Greencard, then book as normal.

** WHEN CAN I BOOK? – Contact the clinic to go on the waitlist and we'll call you when bookings open.

** WILL IT HURT? - Your vasectomy will be performed under local anaesthetic so you won’t feel a thing. There will be some discomfort for a day or two following.

04/01/2026

Many of you will be aware that Manage my Health was the subject of a cyber security incident on 30th December. Manage my Health is integrated with our patient management system (PMS) to enable you to have easy access to your health information.

WHAT MANAGE MY HEALTH IS DOING:
* Identified that 6-7% of users are affected (approx 110,000 people)
* Fixed the security gap, and tested it with independent cybersecurity experts
* Added additional security layers to logins
* Re-secured all health document with strengthened storage
* Pursuing legal action against the offenders
* Working closely with independent cyber security specialists, the Privacy Commissioner, the New Zealand Police and Health New Zealand regarding the data breach

WHAT WE'RE DOING:
* Working with our PMS to suspend the integration of new patient data to the Manage my Health system for the interim.
* Awaiting response from Manage my Health to determine if any of our patients' data was involved and to obtain clarity around how this will be communicated.

WHAT YOU CAN DO:
* Manage my Health are confident that the breach has been contained, but for peace of mind you could change your password and enable two factor authentication (2FA) including biometrics if available.

WHAT'S NEXT:
* Manage my Health with be communicating directly with affected patients from early this week.
* An 0800 number and boosted user support will be rolled out this week - more information to follow.
* Waihi Family Doctors will re-open the syncing of patient data to Manage My Health when we have assurance that it is safe to do so.

Please be aware that our team don't have any further information on this issue and will not be able to answer questions about it. As soon as an update becomes available we will post it here. There is a comprehensive FAQ section on the MMH website - https://managemyhealth.co.nz/faqs-cyber-breach/
Thanks for your patience as we await next steps.

30/12/2025

The end of 2025 is upon us! Where did the year go?!
Our team have had some goodbyes, met new faces and all in between.

Heres to another year, bring on 2026....

24/12/2025

We will be open all weekdays except for public holidays, and also open 9-11am on Saturday 27th Dec 2025

After hour service:
Ka Ora (Telehealth) 0800 2 KA ORA (0800252672)
or visit kaora.co.nz

22/12/2025

After hours medical care is available to all visitors to our area through Ka Ora

Are you visiting or staying rurally over the holiday season?
Need healthcare from where you are?

❤️ You can access the Ka Ora Telecare Rural Health service for over the phone/video healthcare advice and care.

🧡 5pm to 8.30am on weekdays and around the clock on weekends and public holidays.

💛 Book online www.kaora.co.nz or Call 0800 252 672

04/12/2025

We are delighted to introduce Dr Andrew Hollings who is joining us this week from the UK for the summer. Our other doctors will be taking turns having well deserved breaks over December and January, and we’re excited to be able to maintain normal appointments during this time. Welcome to Waihi Dr Andrew!

10/11/2025

SORRY ITS MEANT TO SAY 12pm - 2.30pm

Heads up...
We will be closed today from 12pm - 2.30pm for staff training. Door will be locked during this time and calls will go to our voicemail and we will strive to get back to you as soon as we can after 12.30pm
Any urgent matters or emergencies - phone for ambulance or press door bell on door.

We apologize for any inconvenience. Thank you for your patience.