Waihi Family Doctors

15/03/2026

After a lot of thought, we are moving from the Medtech patient management system to Indici. There will be some bumpy days and reduced appointment capacity as we get used to the change. We greatly appreciate your patience during this time. Please be gentle with our team who are here to support you and give you their best.

We're confident that this switch will improve your experience with our clinic. More information will follow about the Indici features you can access, once we're settled in with day to day functions at our end.

26/02/2026

This Mental Health 2000 Push-up Challenge is about raising awareness, starting conversations, and showing up for each other.

Our determined ECP was motivated by this challenge and has set herself a goal to 100 PUSHUPS EVERY SINGLE DAY FOR A YEAR!!
We are behind her all the way!

Pushing for more than strength❤️

24/02/2026

Great news for our >75 year patients renewing licences is now a little easier. https://www.facebook.com/share/p/1CLxg3Zf83/?mibextid=wwXIfr

Morena whanau,

We have partnered with AA to help deliver their mobile Driver & Vehicle Licensing out of the Waihi Community Resource Centre, once a month, for 2026.

AA Driver Licensing Agents and AA Mobile Units can support you in applying for, renewing and replacing your driver's license and other services.

Please see attached poster for their schedule for the year. If you have any questions or enquiries, please direct them to AA on 0800 822 422.

We are absolutely stoked to be able to have this service running here in Waihi.

Have a lovely day.

Nga mihi,
Matt

19/02/2026

FYI The breast screening team will be located behind the Memorial Hall in Waihi from 16th Feb - 27 Mar 2026
Any queries or bookings phone 0800 270 200

11/02/2026

We have opted not to restore data syncing with Manage my Health at this time. This means that other services like script requests and nurse enquiries are no longer available through this platform. Scripts may be requested by phoning 078632112 and Select Option 4 or by emailing nurses@waihifamilydoctors.co.nz. Please include the specific medications you require, your full name & preferred chemist.
Thanks for your understanding, we appreciate that for some this will be an inconvenience – please be assured that it’s not permanent. We are working on options for securely managing your healthcare online, and more details will follow soon

03/02/2026

This February we are helping towards spreading awareness for the Mental Health Foundation of New Zealand by participating in the Push Up Challenge (In-house Style completing all on site) Kick off 5th Feb...
For more information visit https://www.thepushupchallenge.co.nz/

Peek at our nurses warming up 😁

01/02/2026

We have made this decision to ensure our patients receive accurate diagnoses and safe, effective care. Some of the reasoning behind this decision is explained below.

SPECIALIST EXPERTISE –
Significant training and experience is required to safely diagnose and treat ADHD, which is not within a GP’s standard scope of practice.

TIME and COST–
Assessment usually takes a minimum of 90 minutes over at least two appointments with further time required to score testing. This would reduce the number of patients we are able to see for routine medical care each week, in a time where appointment availability is already stretched. Unlike routine GP appointments, there is no funding support towards the cost of providing ADHD diagnosis. This would mean that GP diagnosis of ADHD would still cost several hundred dollars.

SAFETY and FOLLOWUP: Treatment decisions require careful baseline assessment, monitoring plans, and specialist oversight. This level of monitoring is best provided within a service specifically for ADHD care.

If you would like to pursue ADHD assessment, many clinics accept self-referral. When choosing a clinic be sure to ask if they are able to start you on medication as well or if you will require referral to a psychiatrist separately. Compare wait times, costs and processes. Your doctor can refer you to the clinic of your choice if required, please make a routine appointment to discuss this with them.

27/01/2026

From 1 Feb some patients will be able to obtain 12 month prescriptions. Your doctor will decide what is appropriate and safe for you; it will not be suitable for all patients.

21/01/2026

Thursday 22 Jan UPDATE

We are OPEN but due to road closures we have very limited staffing and can provide only URGENT CLINIC appts from 8.30am

Please phone to be triaged as usual.

ALL ROUTINE appts are CANCELLED.

If you had a routine appointment booked today you will be rung and appointment rebooked. Thank you for your patience and understanding.

Waihi Pathlab is CLOSED today.

A massive thank you to all the emergency services for their Mahi.

12/01/2026

CASUAL PATIENTS, PLEASE READ:
* Call reception to go on the queue for phone triage 078632112, first thing in the morning if possible.
* We are NOT a walk in clinic; you will be asked to go on with your day and wait for a nurse or paramedic to call you. If it is an emergency, call 111
* No Telehealth option for Casual patients, we are offering in clinic care only.
* No routine appointments for long term conditions, see your usual GP.
* The urgent clinic does not do WINZ paperwork or ACC off work extensions, see your usual GP .
* Payment on arrival, Casual and Visitor charges apply (full pricing info on website)

Please be aware that we are not an urgent care facility and our capacity will fluctuate. The team triage carefully to ensure appointments for those most in need of care. If we are unable to offer you an appointment, you have the options of 2nd Ave Tauranga, Thames Hospital or Telehealth KaOra after hours.

04/01/2026

Many of you will be aware that Manage my Health was the subject of a cyber security incident on 30th December. Manage my Health is integrated with our patient management system (PMS) to enable you to have easy access to your health information.

WHAT MANAGE MY HEALTH IS DOING:
* Identified that 6-7% of users are affected (approx 110,000 people)
* Fixed the security gap, and tested it with independent cybersecurity experts
* Added additional security layers to logins
* Re-secured all health document with strengthened storage
* Pursuing legal action against the offenders
* Working closely with independent cyber security specialists, the Privacy Commissioner, the New Zealand Police and Health New Zealand regarding the data breach

WHAT WE'RE DOING:
* Working with our PMS to suspend the integration of new patient data to the Manage my Health system for the interim.
* Awaiting response from Manage my Health to determine if any of our patients' data was involved and to obtain clarity around how this will be communicated.

WHAT YOU CAN DO:
* Manage my Health are confident that the breach has been contained, but for peace of mind you could change your password and enable two factor authentication (2FA) including biometrics if available.

WHAT'S NEXT:
* Manage my Health with be communicating directly with affected patients from early this week.
* An 0800 number and boosted user support will be rolled out this week - more information to follow.
* Waihi Family Doctors will re-open the syncing of patient data to Manage My Health when we have assurance that it is safe to do so.

Please be aware that our team don't have any further information on this issue and will not be able to answer questions about it. As soon as an update becomes available we will post it here. There is a comprehensive FAQ section on the MMH website - https://managemyhealth.co.nz/faqs-cyber-breach/
Thanks for your patience as we await next steps.