14/12/2023
This week in the lead up to Christmas we are experiencing one of the busiest times we have seen since Covid lock down times. We have been receiving more than double our normal number of scripts, which is leading to longer delays, we are literally busier than your favourite takeaway shop on a Friday or Saturday night!
We are processing all scripts, however the delay is longer than many customers are used to, we are running at least 24 hours behind.
If your script is urgent, we will always endeavour to get this done as quick as possible, however we need you to let us know so we can process it quicker - you can do this by phoning us or popping in if you have been at the Drs.
It is not uncommon for us to give you a 1hr time frame if you have numerous items, our team is busy and need to be careful with all scripts to reduce any risk with all the checks that are made.
Please do not abuse our staff, we are all trying our hardest to get through this back log, it is already a stressful time of year, and we do not need any added pressures.