Waiuku Health Centre

21/05/2025

Our phones issue is resolved😊

20/05/2025

Phone Outage Please bear with us there is an Auckland Outage affecting our phone lines. We hope to have it restored soon. If you have a medical emergency as always please call 111.

15/05/2025

With a massive apology to our fabulous receptionist staff, a belated Happy International Receptionists’ Day for yesterday!

The planet was off its kilter yesterday, and I meant to post but then things got in the way. However, please know we appreciate you EVERY day! 🥰

Our lovely team are the first people to greet you either on the telephone or the front desk. Without them, the medical centre could not run smoothly!

Thank you all. 💕💕💕

12/05/2025

Today is International Nurses Day! We want to give thanks to our fabulous nursing team and their work in providing quality care for our community. 💕

31/12/2024

As the sun begins to set over Karioitahi Beach, we say haere rā to 2024.

Here's wishing all our patients the best for the new year ahead. Let's all step into 2025 with courage and a smile at the possibilities in front of us!

💙🧡💛 With best wishes from all the staff at Waiuku Health Centre. 💙🧡💛

Picture by local photography enthusiast, Knaline Lovelace. ❤

24/12/2024

🎄 Happy Christmas from all of us here at Waiuku Health Centre! 🎄

Wishing you and your loved ones a safe and happy time over the holiday season.

(And because caring is what we do, don’t forget to slip, slop, slap and wrap… and keep hydrated!! )

23/12/2024

Holiday Hours over Christmas 🎄 and New Year. 🎉

It's all a bit mucky this time of year, isn't it? Is this business or that business open or closed??

The quick answer about Waiuku Health Centre is that we will be CLOSED on Christmas Day and New Year's Day to give our staff a break.❤

Then we will be open for shortened hours - for Urgent-Only appointments - on the other statutory holidays, but normal business hours the rest of the time.

So our opening hours are as follows:

Tuesday, 24 December (Christmas Eve): 8:30 am - 5 pm (usual business hours)
Wednesday, 25 December (Christmas Day): CLOSED
Thursday, 26 December (Boxing Day): 8:30 am - 1 pm
Friday, 27 December: 8:30 am - 5 pm (usual business hours)
Saturday, 28 December: 8:30 am to 1 pm
Sunday, 29 December: CLOSED

Monday, 30 December: 8:30 am - 5 pm (usual business hours)
Tuesday, 31 December (New Year's Eve): 8:30 am - 5 pm (usual business hours)
Wednesday, 1st January 2025 (New Years Day): CLOSED
Thursday, 2nd January (statutory holiday): 8:30 am - 1 pm
Friday, 3rd January - resume normal hours.

Hope that makes sense!

You can telephone to make an urgent appointment by calling reception on ☎️ 09 235 9102.

When Waiuku Health Centre is closed you can call 0800 2 Ka Ora (0800 252 672) for phone and video consultations.

04/11/2024

Remember we will be closed this Saturday 9 November 2024 as we transition to a new IT system. We will also open later than usual on Monday 11 November 2024 ... at 9am. Thank you for your understanding.

22/10/2024

New Patient Management System and Portal

Between 4 and 15 November 24, we will be implementing a new Practice Management System (PMS).

We are excited that the new system will enhance the services we can offer, but there will inevitably be some disruption during implementation, as staff are firstly trained on the new system and then become accustomed to using it.

One impact is that during the implementation period, we will have fewer than usual appointments available in both booked and on the day clinics. Please bear with us … and consider if your routine appointment can wait until after the implementation. As ever, please request repeat prescriptions well in advance of running out of medications.

To allow the migration of data between systems, please note we will be CLOSED on Saturday 9th November.

If you are currently signed up to ManageMyHealth, you will shortly receive communications on how to switch to the new patient portal MyIndici.

Remember, if we are temporarily unavailable, care can be accessed via our partners as follows:

Urgent Care Franklin
12 Glasgow Rd Pukekohe
8:00am to 8:00pm

Ka Ora Telecare
0800 252 672
5:00pm to 8:00am

Healthline
0800 0611 116
Any Time

15/09/2024

We are extremely busy with on-the-day demand today and are nearing capacity. Remember, as per our advice in our 3 July post, other services are available:

1. Urgent Care Franklin, 12 Glasgow Rd, Pukekohe, Open daily 8 am to 8 pm, for all urgent care needs - 09 2386610

2. KAORA Telecare, Available 5pm - 8am weekdays and 24 hours weekends and holidays for telephone and video consults (Children FREE, CSC rates offered) https://kaora.co.nz/app/

3. Healthline FREE Any Day or Time 0800 611 116

Remember in a Medical Emergency, don't hesitate to dial 111.

Thank you for your understanding.

11/09/2024

Coming up next week at the Cossie Club. Make sure to click on the link to book a time to donate.

21/08/2024

We will have a Tech Outage Thursday 22 Aug 24 from 1230 pm for up to an hour for essential maintenance. This will affect access to notes, e-mails and phone lines. Please bear with us for this short period - we will respond to all requests as soon as possible when services are restored and will remain open while the work is completed. Many Thanks

03/07/2024

Busy Times ... we know you may be experiencing phone queues and long waits for call backs at the moment, with winter illnesses creating very high demand ... please bear with us.

Before calling it may be useful to check out the Healthify He Puna Website for advice on managing common winter infections, how to take care of yourself and your whānau at home, what to watch out for and when to seek medical advice. https://healthify.nz/health-a-z/w/winter-infections/

We know you want support from your local health care team and are working hard to see as many people as possible. Unfortunately, from time to time and especially early in the week our Triage Clinics get fully booked. Don't worry, when this happens our nurses are usually still able to offer advice by phone and there are a range of other options for urgent advice and consultation:

1. Urgent Care Franklin, 12 Glasgow Rd, Pukekohe, Open daily 8am to 8pm, for all urgent care needs - 09 2386610

2. KAORA Telecare, Available 5pm - 8am weekdays and 24 hours weekends and holidays for telephone and video consults (Children FREE, CSC rates offered) https://kaora.co.nz/app/

3. Healthline FREE Any Day or Time 0800 611 116

Remember in a Medical Emergency, don't hesitate to dial 111.

If you need a routine appointment, please try and book well in advance.

Learn about common winter infections and how to prevent and treat them. Stay healthy this winter with our comprehensive information for all the whānau.

24/06/2024

Fee Changes from 1 Jul 24

Kia ora,

We aim to keep fees to a minimum while offering fair pay to staff and ensuring our services are sustainable.

After careful review, new fees will apply from 1 Jul 24 affecting standard GP Consults and Triage Services. For most registered patients and types of appointment, they remain lower than with other local providers including urgent care.

As always, if you have difficulty paying for your appointment, please let us know - there is the option is to set up a small regular automatic payment to spread the cost.

For details of the changes see

From 1 Apr 24, Nurse consult fees will be increased. It is over 10 years since we last increased these fees and we do so now due to rising costs. If ever cost is a barrier to you accessing care, please let us know, so we can discuss payment options.

22/04/2024

It is Anzac Day this coming Thursday, and of course we will be open shorter hours due to the commemorative holiday.

Our opening hours will be as follows:

Thursday, 25 April 2024 (Anzac Day): 8:30 am - 1 pm Urgent Only

You can telephone to make an urgent appointment by calling reception on ☎️ 09 235 9102.

When Waiuku Health Centre is closed you can call 0800 2 Ka Ora (0800 252 672) for phone and video consultations.

09/04/2024

Wellness Wednesday: Staying hydrated in autumn

With the cooler weather coming upon us, it's easy to think that we don't need to worry so much about our fluid intake. However, staying hydrated in autumn and winter is just as important as the warmer months.

When the temperature drops, we are less likely to experience thirst or notice that we have been sweating, especially when we are bundled up. Even when we aren't sweating, we are still losing water through our skin, and this is made worse when there are heaters on.

Dehydration can lead to an increased risk for constipation, kidney stones or urinary tract. infections (UTIs).

So make sure to keep up the fluids!

If you'd like assistance with keeping well and managing healthy lifestyle choices, please make a free appointment to see our Health Coach, James. You can ring to make an appointment with him on ☎️ 09 235 9102.

27/03/2024

It is Easter this weekend! As usual, we will have shortened hours for the holiday, so our opening hours will be as follows:

Friday, 29 March (Good Friday): 8:30 am - 1 pm Urgent Only
Saturday, 30 March: 8:30 am - 1 pm Urgent Only
Sunday, 31 March: CLOSED
Monday, 1 April (Easter Monday): 8:30 am - 1 pm Urgent Only

You can telephone to make an urgent appointment by calling reception on ☎️ 09 235 9102.

When Waiuku Health Centre is closed you can call 0800 2 Ka Ora (0800 252 672) for phone and video consultations.

We hope you have a wonderful weekend with whanau, friends... and a not too excessive amount of chocolate! Hopefully the weather is kind. ☀️🌤

Have fun, and see you next week when we are back to normal hours on Tuesday.

26/03/2024

Wellness Wednesday! Staying active in autumn

With the change in the weather, we can often lose our enthusiasm for exercise and the outdoors. However, staying fit is important for our wellbeing, especially as the weather cools and the pesky cold and flu bugs are around us. Exercise helps boost our immune system.

Being outdoors is also important in the colder months as less exposure to daylight means a reduction of the natural body chemical Serotonin - it's a neurotransmitter that, amongst other things, affects our ability to learn, our mood, sleep patterns and appetite.

We've compiled some suggestions below for keeping active in autumn, that will hopefully be helpful. 💙🧡

If you don't have someone to walk with, please feel free to join our Tuesday morning walking group! We meet in the Kentish car park just before 10 am each Tuesday, and go for a gentle walk around the town and surrounds. We'd love to see you!

25/03/2024

A reminder that the Stroke Support Group Meeting is being held this week on Thursday. It is being hosted by our Health Coach, James Burton, and will be upstairs in the medical centre building.

Please feel free to come along if you are a patient, caregiver or Whānau/family of someone who has been affected by stroke. ❤️

The details are:

Thursday, 28 March 2024
10:30 am to 12:30 pm
Upstairs in the Medical Centre building (there is a lift for those whose mobility is affected)

Please text James on 027 256 7897 if you need further information.

We are looking forward to seeing you there!

18/03/2024

Next Thursday there will be a Stroke Support Group Meeting upstairs in the Medical Centre building, hosted by our Health Coach, James Burton. Please feel free to come along if you are a patient, caregiver or Whānau/family of someone who has been affected by stroke. ❤️

We hope that by connecting with others you might find mutual understanding as well as friendship along the way. Additionally, James can help with ongoing advice and information about wellness and support.

The details are:

Thursday, 28 March 2024
10:30 am to 12:30 pm
Upstairs in the Medical Centre building (there is a lift for those whose mobility is affected)

Please text James on 027 256 7897 if you need further information.

Make sure to put the date and time in your diary or on your phone. We look forward to seeing you there!

05/03/2024

⭐️⭐️⭐️ New Vaccine Available⭐️⭐️⭐️

25/02/2024

Telephone Outage Thursday 29 February

On Thursday 29 Feb 24, we will have a short telephone outage as we switch to a new provider. This will be after 12 noon and likely before 1 pm.

Please remember if you have a medical emergency you should dial 111, and for general advice you can call Healthline on 0800 611116.

During the outage you can contact us at reception@waiukumedical.co.nz

Thank you for your patience