14/06/2022
Hi everyone. Due to staff shortages we are finding we are limited to appointments we can offer, especially on short notice.
Please if you are able to book ahead up to two weeks that will ensure you are seen by you usual GP and give you options on times.
We try to put urgent appointments aside to see acutely unwell patients, but these are also being used very quickly.
Please do not be offended if we tell you we have no appointments, if we can find you an appointment we will or we will get a nurse to call you back and triage the situation if seen to be urgent, and give you a plan and options.
This is not limited to Kowhai Surgery but the other local surgeries as well.
There are many viral flu like illnesses not just covid in the community at present. Please stay safe and stay home if unwell.
Things that help
Order or book doctor appt for scripts when 2 to 3 weeks left before you run out. This may not be possible for a small precentage of scripts but you will be advised in these cases.
If you know you need a Medical review or medical certificate for ACC WINZ licence work, think about booking in advance and please try not to leave to last minute. This will help you and us to meet everyone's needs.
Many thanks, The Team Kowhai Surgery