10/09/2025
After a short but purposeful break, Health NZ Whanganui is delighted to announce the reopening of its onsite dental unit. The refurbished space has been thoughtfully redesigned to improve accessibility, comfort, and patient flow, ensuring that every visit feels easier and more welcoming.
The dental unit has received a makeover with patients at the heart of every decision. Wheelchair users will now find smoother access throughout the clinic, including a newly reconfigured front desk area. The waiting room has been enlarged, giving families and individuals more breathing space while they wait, and a dedicated waiting area has been created specifically for those receiving IV sedation.
Behind the scenes, two dental rooms have been fitted with modern cabinetry and equipment to help staff deliver care more efficiently. For patients, these upgrades mean more room, a calmer environment, and better flow from arrival through to treatment.
Dental staff say the changes are more than cosmetic, they will have a direct impact on how people experience care. The improved layout and accessibility will make it easier for everyone, from patients coming in for routine check-ups to those undergoing more complex procedures.
“This refurbishment means our patients will find it easier to access the care they need, especially those who use wheelchairs or require IV sedation." said Juan Restrepo, Service Manager Oral Health Services, “I want to extend our appreciation to Health New Zealand, the project manager, the builders, and all other teams involved in this project. Their collaborative efforts have delivered a result we can all be proud of.”
“The upgraded unit not only enhances the working environment for our staff but, more importantly, provides a better experience for our patients. The additional space and the new recovery area for patients treated under IV sedation are valuable improvements that support our commitment to delivering high-quality oral health services.”
"Every detail, from the flow of the waiting room to the layout of our treatment spaces, has been designed with inclusivity in mind. We’re proud to offer a dental service that reflects our community’s needs and raises the standard of care here in Whanganui.”
The refurbishment is part of Health NZ Whanganui’s ongoing commitment to providing high-quality, accessible healthcare services for the community. By investing in spaces that support both patients and staff, the organisation is laying the groundwork for smoother, more inclusive care experiences.
Kath Fraser-Chapple, Group Director of Operations, Health NZ Whanganui is very pleased with the new layout. “Health NZ Whanganui is committed to improving health outcomes through better access and quality of care. By creating a more welcoming, accessible environment in our dental unit, we are making a real difference for patients, particularly disabled people, who often face additional barriers to receiving treatment. This new space shows what can be achieved when we put people at the centre of our planning.”
As the doors reopen, the dental team is thrilled to welcome back the community into a brighter, more functional space that truly reflects their dedication to patient wellbeing.
Pictured from left: Juan Restrepo Manager Oral Health Services, Rachel Sorensen, Dental Assistant, Alison Moss, Oral Health Therapist, Brooke Malipaard, Dental Assistant and Helen Wood, Clinical Director.
