24/09/2025
𝗜𝗦𝗢 𝗔𝗨𝗗𝗜𝗧 𝗔𝗧 𝗧𝗜𝗪𝗜, 𝗗𝗢𝗡𝗘; 𝗗𝗜𝗡𝗚𝗟𝗘 𝗡𝗘𝗫𝗧
The Iloilo State University of Fisheries Science and Technology (ISUFST) has completed the first day of its ISO 9001:2015 Surveillance Audit late this afternoon, September 24, at the Main Campus–Tiwi Site. Up next is the Di**le Campus, which is set and ready to undergo its turn tomorrow, September 25, before the auditors conclude at the Main Campus–Poblacion Site on Friday, September 26.
ISUFST welcomed GCL International auditors Dr. Novalyn Tolentino and Ms. Ma. Cristina Corral, from the UKAS-accredited body, who led the Tiwi review through observations, interviews, site tours, and feedback sessions. The audit checked not only how the Quality Management System (QMS) has been implemented but also where improvements can make services to students and partners faster, simpler, and more responsive.
Among those audited today were the College of Education (CoEd)’s secondary programs, HR and registrar offices, research processes, and the Graduate School. The College of Fisheries and Aquatic Sciences (CFAS), records management, information system, supply office, and library also came under review, started and capped by interviews with the university’s top administrators.
In the weeks leading up to today, campus teams held a Management Review on September 4, revisiting Citizen’s Charter updates, internal audit results, and customer satisfaction reports. Preparations included fine-tuning corrective and preventive actions, aligning service forms and flowcharts across campuses, and setting budget priorities so that smoother enrollment, safer labs, and more efficient frontline transactions are felt by students and guests alike.
The ISO team will continue its work tomorrow at Di**le, where staff have lined up documents, process demonstrations, and service reviews. The goal, as ISUFST emphasizes, is not just to keep its ISO badge but to make quality visible in daily routines—whether in clearer advisement, cleaner handoffs, faster records requests, or more responsive help desks.
The university links these efforts to long-term goals: scheduling work around academic calendars, strengthening coordination with LGUs and partner agencies for field training and fisheries programs, and addressing service gaps from last year’s review.
Still ISO 9001:2015-certified, ISUFST treats compliance as part of its bigger push for global standards and sustainable development. Its quality drive echoes its recognition in the Times Higher Education Impact Rankings under SDG 14 (Life Below Water) and aligns with SDG 4 (Quality Education) and SDG 17 (Partnerships).
Findings across the three campuses or sites will be consolidated during the closing meeting on Friday, September 26, after which action points will be assigned with clear timelines. The hope is simple but powerful: fewer hoops for the public, stronger trust in services, and better support for learning and livelihoods across all ISUFST campuses. (Herman Lagon / PAMMCO)