R2TMC Quality Improvement Unit

25/11/2025

𝐈𝐌𝐏𝐑𝐎𝐕𝐄𝐌𝐄𝐍𝐓 𝐈𝐍 𝐌𝐎𝐓𝐈𝐎𝐍 👊🏼✨

The Quality Improvement Unit conducted the 3rd Management Review at the Nagtalon Hall/MCC Conference Room last 24 November 2025 with the members of the Management Committee.

Leading this review, Dr. Maggie May D. Macasu, our officer-in-charge Quality Improvement Officer, presented the latest updates along with newly gathered data that provided a clearer and more detailed view of our performance.

The discussion allowed the team to revisit ongoing initiatives, assess recent developments, and identify areas where further improvement can be pursued. The added information supported a more refined understanding of our progress and the steps we need to take moving forward.

Also, during the review, the Management Committee thoroughly analyzed the results, identified the key factors behind unmet targets, and outlined immediate actions to address these concerns. This collaborative assessment reaffirmed our commitment to timely interventions, evidence-based strategies, and continuous enhancement of the services we deliver.

We sincerely appreciate the contributions and engagement of everyone present, as each insight shared strengthens our collective commitment to quality and service excellence.

13/11/2025

𝐇𝐚𝐩𝐩𝐲 𝐁𝐢𝐫𝐭𝐡𝐝𝐚𝐲 𝐚𝐧𝐝 𝐂𝐨𝐧𝐠𝐫𝐚𝐭𝐮𝐥𝐚𝐭𝐢𝐨𝐧𝐬 𝐨𝐧 𝐲𝐨𝐮𝐫 𝐰𝐞𝐥𝐥-𝐝𝐞𝐬𝐞𝐫𝐯𝐞𝐝 𝐩𝐫𝐨𝐦𝐨𝐭𝐢𝐨𝐧, 𝐦𝐚'𝐚𝐦 𝐊𝐞𝐢𝐭𝐡!🥳🎉

On your special day, we want to take a moment to celebrate you and the invaluable member you are to the QIU family.

Your kindness, sweetness, and caring nature create such a warm and welcoming atmosphere for everyone. It’s something we deeply appreciate and what makes working with you a genuine pleasure.

It is truly inspiring to work alongside someone so consistently hardworking and dedicated, always giving your absolute best to every task. And, of course, your jolly spirit and infectious smile brighten even the busiest of days!

We wish you a magnificent birthday filled with relaxation, joy, and everything that truly makes you happy. May this new year bring you all the success and fulfilment you deserve.💗

13/11/2025

IPCU support the 4th Quarter Walkthrough and Seiso Week! 😊 This initiative not only highlights our commitment to continuous improvement but also emphasizes the importance of maintaining a clean and organized environment.

07/11/2025

𝗥𝟮𝗧𝗠𝗖’𝘀 𝟰𝘁𝗵 𝗪𝗮𝗹𝗸𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗮𝗻𝗱 𝗦𝗲𝗶𝘀𝗼 𝗪𝗲𝗲𝗸 𝗦𝗲𝘁𝘀 𝗡𝗲𝘄 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗳𝗼𝗿 𝗪𝗼𝗿𝗸𝗽𝗹𝗮𝗰𝗲 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲!🌟

R2TMC successfully completed its 𝟰𝘁𝗵 𝗪𝗮𝗹𝗸𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗔𝗰𝘁𝗶𝘃𝗶𝘁𝘆 𝗮𝗻𝗱 𝗦𝗲𝗶𝘀𝗼 𝗪𝗲𝗲𝗸, held from 𝗢𝗰𝘁𝗼𝗯𝗲𝗿 𝟮𝟳 𝘁𝗼 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝟯, 𝟮𝟬𝟮𝟱. The activity showcased the hospital’s ongoing efforts to maintain a clean, organized, and safe workplace, officially marking the start of the 𝗦𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗣𝗵𝗮𝘀𝗲 of the 5S and Workplace Organization Program.

The week started with an orientation led by the 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 𝗨𝗻𝗶𝘁 and 𝗪𝗼𝗿𝗸𝗽𝗹𝗮𝗰𝗲 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗖𝗼𝗺𝗺𝗶𝘁𝘁𝗲𝗲, which introduced the goals for the Sustainability Phase. This phase focuses on maintaining consistent improvements, conducting routine checks, and establishing workplace discipline as a regular practice across all areas.

The walkthrough and Seiso inspection took place from 𝗢𝗰𝘁𝗼𝗯𝗲𝗿 𝟮𝟳 𝘁𝗼 𝗢𝗰𝘁𝗼𝗯𝗲𝗿 𝟯𝟬. During this period, 𝗪𝗼𝗿𝗸𝗽𝗹𝗮𝗰𝗲 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗖𝗼𝗺𝗺𝗶𝘁𝘁𝗲𝗲 (𝗪𝗢𝗖) members inspected hospital areas, applied the updated checklists, and coordinated with process owners and staff to ensure that all areas remain clean and well-maintained.
Walk-through results were reviewed during the 𝗗𝗲𝗹𝗶𝗯𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 on 𝗢𝗰𝘁𝗼𝗯𝗲𝗿 𝟯𝟭, and the final report was presented at the 𝗖𝗹𝗼𝘀𝗶𝗻𝗴 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 on 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝟯, 𝟮𝟬𝟮𝟱, at the Vinluan Hall. The meeting was attended by the 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗖𝗼𝗺𝗺𝗶𝘁𝘁𝗲𝗲, 𝗤𝗜𝗨, 𝗪𝗢𝗖, and 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗢𝘄𝗻𝗲𝗿𝘀.

The 4th Walkthrough and Seiso Week demonstrated the hospital’s strong commitment to continuous improvement and to sustaining an organized workplace that supports quality patient care.

R2TMC extends its appreciation to all WOC members, leaders, and staff who actively participated and supported the activity.

Congratulations to us all!🎉

23/10/2025

𝐇𝐚𝐩𝐩𝐲 𝐛𝐢𝐫𝐭𝐡𝐝𝐚𝐲, 𝐃𝐫. 𝐓𝐚𝐠𝐬! 🎉

The Quality Improvement Unit extends our heartfelt birthday greetings to Dr. Tagumpay A. Maniquis! Thank you for always believing in our team and for guiding us with both wisdom and humility.

We are truly thankful for your consistent guidance and support in all our activities, which continually inspire us to approach our work with purpose.

On your special day, we wish you continued success, good health, and genuine happiness in all aspects of life. May the upcoming years bring you even more reasons to celebrate the impact you’ve made through your leadership.

Again, Happy Birthday, Doc! Your QIU family is always grateful for you ❤️

03/10/2025

Today, we celebrate not just a birthday, but the gift of a person whose presence has transformed Quality Improvement Unit in ways words can barely capture.

𝐇𝐚𝐩𝐩𝐲 𝐁𝐢𝐫𝐭𝐡𝐝𝐚𝐲, 𝐌𝐬. 𝐉𝐂 𝐑𝐨𝐧 𝐆𝐚𝐛𝐫𝐢𝐞𝐥 𝐀𝐢𝐬𝐞𝐫 𝐉𝐨 𝐃. 𝐉𝐚𝐦𝐞𝐬! — 𝐨𝐫 𝐚𝐬 𝐰𝐞 𝐟𝐨𝐧𝐝𝐥𝐲 𝐜𝐚𝐥𝐥 𝐡𝐞𝐫, 𝐆𝐚𝐛𝐢. 💐

In her more than a year with us, Gabi has been more than just a QIU Staff, Documents and Records Control Committee Associate Team Leader, and Point Person of both the Workplace Organization Committee and the Internal Quality Audit Committee. She has been the heartbeat that keeps our system moving forward, the steady hand that ensures order, and the quiet strength that lifts everyone around her.

Smart, pretty, and caring — these words may describe her, but they cannot contain the depth of who she is.

Without her unwavering dedication, QIU would not be the improved and thriving unit it is today. Every ounce of her hard work, every late night, every ounce of diligence has built the foundation we now stand on with pride.

Gabi, we thank you for your service, your brilliance, and the compassion you pour into your work and into all of us. You remind us that excellence is not an act but a habit and you live it daily.

On this special day, may you be surrounded with the same warmth and joy you have given to us. May your years ahead be filled with the kind of success, beauty, and kindness that you so generously share.

Happy Birthday, Gabi! You are truly one of QIU’s greatest blessings. We love you and we are always proud of you! 💝

27/09/2025

𝗧𝗨𝗥𝗡𝗜𝗡𝗚 𝗙𝗜𝗡𝗗𝗜𝗡𝗚𝗦 𝗜𝗡𝗧𝗢 𝗣𝗥𝗢𝗚𝗥𝗘𝗦𝗦 📝🌟

On 26 September 2025, the 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗔𝘂𝗱𝗶𝘁 (𝗜𝗤𝗔) 𝟮𝗻𝗱 𝗖𝗿𝘂𝗰𝗶𝗮𝗹 𝗔𝗿𝗲𝗮𝘀’ 𝗘𝘅𝗶𝘁 𝗖𝗼𝗻𝗳𝗲𝗿𝗲𝗻𝗰𝗲 was held at Vinluan Hall, with the attendance of Process Owners/Representatives and the IQA Committee under the facilitation of the Quality Improvement Unit (QIU).

The program opened with remarks from Dr. Tagumpay A. Maniquis, Head of the Office of Strategy Management, followed by a message from Dr. Ray P. Suanding, Medical Center Chief II. Ms. Kichelle Jane B. Perico, IQA Member, served as the Master of Ceremony, while Ms. Arlene T. Gumayagay, IQA Team Leader, presented the audit findings.

Our Management Committee (MANCOM) appreciated the clear and themed presentation of the results and acknowledged how it supports continuous quality improvement. Also, the identification of recurrent audit findings will be submitted to the MANCOM next week, together with the release of audit reports on Monday, 29 September 2025, to give Auditees the opportunity to review and address them.

With that, we extend our heartfelt thanks to both our Auditors and Auditees for their active participation and collaboration throughout the audit process. Your dedication and openness to improvement strengthen our hospital’s Quality Management System and drive us closer to excellence in every area of service.

26/09/2025

𝗦𝗵𝗮𝗿𝗽𝗲𝗻𝗶𝗻𝗴 𝗢𝘂𝗿 𝗦𝗸𝗶𝗹𝗹𝘀 𝗶𝗻 𝗥𝗶𝘀𝗸 𝗔𝘀𝘀𝗲𝘀𝘀𝗺𝗲𝗻𝘁! 🧮✨

Last 𝗦𝗲𝗽𝘁𝗲𝗺𝗯𝗲𝗿 𝟭𝟬, 𝟮𝟬𝟮𝟱, the 𝗥𝗶𝘀𝗸 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗖𝗼𝗺𝗺𝗶𝘁𝘁𝗲𝗲, with the presence of 𝗗𝗿. 𝗥𝗮𝘆 𝗣. 𝗦𝘂𝗮𝗻𝗱𝗶𝗻𝗴, Medical Center Chief, and 𝗗𝗿. 𝗧𝗮𝗴𝘂𝗺𝗽𝗮𝘆 𝗔. 𝗠𝗮𝗻𝗶𝗾𝘂𝗶𝘀, Head of the Office of Strategy Management, convened for a crucial session. The primary agenda was to thoroughly review and discuss the newly revised Risk Management Framework/ Model.

This meeting was a pivotal moment for the committee, as it was designed to ensure that everyone is up-to-date and proficient in the latest risk assessment practices.

𝗠𝘀. 𝗠𝗮𝗲 𝗔𝗻𝗻 𝗚𝗿𝗮𝗰𝗲 𝗝. 𝗘𝘀𝘁𝗮𝗯𝗶𝗹𝗹𝗼, Quality Improvement Officer, led a comprehensive discussion on the new framework, which contains a detailed walkthrough of its components. She placed a specific emphasis on the application of SWOT Analysis— a powerful tool for effectively identifying both internal and external risks.

The session played a pivotal role in equipping all members with the knowledge and skills to navigate the complexities of risk management and actively strengthen their role in safeguarding the organization’s future.

19/09/2025

𝐅𝐫𝐨𝐦 𝐅𝐢𝐥𝐦𝐢𝐧𝐠 𝐭𝐨 𝐅𝐢𝐧𝐚𝐥 𝐂𝐮𝐭! 🎬

Last 15–16 September 2025, the Training and Education Committee (TEC) facilitated by the Quality Improvement Unit and with the creative support of the Multimedia Creative Unit (MCU), successfully continued the video shooting and finalized all Information, Education, and Communication (IEC) materials.

Among these, three key IECs such as Medication Safety, Animal Bite, and Waste Management are set to be watched and evaluated on 01 October 2025 before their official launch.

This marks another milestone in the TEC’s ongoing mission to transform essential health messages into dynamic, easy-to-understand videos that inform, engage, and inspire.

These must-see IECs, built through teamwork and dedication, are set to make health learning fresh, fun, and unforgettable.

𝗖𝗢𝗠𝗜𝗡𝗚 𝗦𝗢𝗢𝗡!🔥

19/09/2025

15/09/2025