R2TMC Quality Improvement Unit

20/08/2025

𝗟𝗶𝗴𝗵𝘁𝘀, 𝗖𝗮𝗺𝗲𝗿𝗮, 𝗔𝗰𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗛𝗲𝗮𝗹𝘁𝗵!🎬

From August 19-20, 2025, the 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗮𝗻𝗱 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝗖𝗼𝗺𝗺𝗶𝘁𝘁𝗲𝗲 conducted an intensive two-day session dedicated to planning and filming a vital Information, Education, and Communication (IEC) video.

This is more than just a project; it is a focused effort to transform critical health information into a dynamic, easy-to-digest format.

For the first time, the activity was facilitated by Ms. Keith Bergen D. Casiraya, with the valuable support of the remaining QIU Staff— Ms. JC Ron Gabriel Aiser Jo D. James and Ms. Jovelle B. Lacbayan. Also with the guidance of TEC Team Leader, Ms. Wenny Jeanne Pradela.

Special thanks as well to the Multimedia Creative Unit, represented by Sir Mark Roland Meim and Carlo Costales, for their technical expertise and creative assistance.

The committee's goal is to create a resource that is not only informative but also engaging and memorable, ensuring that essential health information is accessible to everyone.

𝗦𝘁𝗮𝘆 𝘁𝘂𝗻𝗲𝗱! This must-watch educational series, a testament to the committee's hard work and dedication, will be launching soon.

20/08/2025

𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗧𝗵𝗿𝗼𝘂𝗴𝗵 𝗗𝗮𝘁𝗮-𝗱𝗿𝗶𝘃𝗲𝗻 𝗔𝗰𝘁𝗶𝗼𝗻📊📈

On August 19, 2025, the Quality Improvement Unit (QIU) successfully conducted the 2nd Quarter Management Review of 2025 with the Management Committee.

This comprehensive review provided a crucial platform to dive deep into the performance of the different services of R2TMC and ensure that we're not just meeting standards, but consistently raising them.

Ms. Mae Ann Grace J. Estabillo, our dedicated Quality Improvement Officer, presented an analysis of the hospital's performance in three key areas: process, service, and customer satisfaction. The review also covered audit results, nonconformities, and corrective actions. The proactive approach to risk management, follow-up actions, and the performance of external providers were also discussed.

The review ended with an assessment of our quality improvement initiatives and a clear set of recommendations for the next quarter.

Everyone's active participation and insightful contributions highlighted our shared commitment to a culture of quality and excellence.

16/08/2025

Congratulations, Ma’am Mae! You inspire us everyday 🎉✨

12/08/2025

🙌🏼🙌🏼🙌🏼

06/08/2025

06/08/2025

MAMAYA NA!

05/08/2025

𝗪𝗛𝗢 𝗪𝗜𝗟𝗟 𝗕𝗘 𝗧𝗛𝗘 𝗙𝗜𝗥𝗦𝗧 𝗦𝗘𝗜𝗦𝗢 𝗜𝗖𝗢𝗡? 🔥🧹

To all R2TMC employees, upload your entry now!

‼️ DEADLINE: 06 August 2025, 9:00 AM.

05/08/2025

𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐞𝐝 𝐒𝐩𝐚𝐜𝐞𝐬, 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐞𝐝 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬 🧼

From 28–31 July, 1 & 5 August 2025, the Workplace Organization Committee (WOC) successfully carried out its 3rd Walkthrough Activity and Seiso Week, reinforcing the 5S principles and reigniting commitment to a cleaner, safer, and more efficient workplace.

This milestone activity was powered by the fresh leadership of first-time facilitators—Mr. Richard Kelvin Tallungan, Mr. Jan Bryle Castrosanto, Ms. Norie Ann Valdez, and Ms. Chazelle Mae Bandao, with the unwavering support of the Quality Improvement Unit.

What set this cycle apart was the creative innovations introduced by our overall leaders and team leaders. From workspace zoning and color-coded organization systems, to interactive monitoring tools and employee engagement schemes that inspired participation across all units.

All areas actively joined Seiso Week by posting their own cleanup stories, proudly showcasing their progress, best practices, and before-and-after results. The digital walls were filled with stories of transformation, teamwork, and shared accountability.

Equally important was the in-depth analyzation of walkthrough findings, which provided clear insight into persistent challenges and standout solutions. These findings are now being used to improve standard practices and promote continuous improvement across departments.

Seiso Week proved that workplace organization goes beyond cleanliness—it’s a culture. And thanks to the active participation of every unit, this culture continues to grow stronger.

Congratulations to all who turned this initiative into a collective success!

27/07/2025

𝗪𝗢𝗖 𝗧𝗔𝗞𝗘𝗦 𝗕𝗢𝗟𝗗 𝗦𝗧𝗘𝗣𝗦 𝗧𝗢𝗪𝗔𝗥𝗗 𝗪𝗢𝗥𝗞𝗣𝗟𝗔𝗖𝗘 𝗘𝗫𝗖𝗘𝗟𝗟𝗘𝗡𝗖𝗘 🧹🌿

In support of a cleaner, safer, and more organized workplace, the Workplace Organization Committee (WOC) successfully conducted two key activities this second quarter—the 5S of Good Housekeeping Workshop (April 15–16, 2025) and the 2nd Walkthrough Activity (May 5–9, 2025), both designed to reinforce the principles of workplace discipline and continuous improvement.

The two-day workshop gathered staff from various departments for a hands-on learning session focused on the 5S methodology: Sort, Set in Order, Shine, Standardize, and Sustain. Participants explored practical ways to apply 5S in their own workspaces and were assigned as 5S Point Persons, tasked with guiding implementation in their respective areas. The training emphasized real-world application, encouraging staff to rethink routines, identify inefficiencies, and initiate small but impactful changes.

To build on the momentum of the workshop, the WOC conducted its 2nd Walkthrough, visiting areas to observe the actual application of 5S practices. Improvements such as better labeling, organized storage, and reduced clutter were observed in several areas. The walkthrough also served as a venue for real-time feedback, clarifying gaps, and reinforcing expectations. Areas were encouraged to sustain progress through their designated point persons and regular self-assessment.

With both activities successfully completed, the committee thanks all identified areas for their cooperation and commitment. As 5S continues to be integrated into daily operations, WOC remains committed to supporting, monitoring, and recognizing progress across the institution.

Well done and see you on the next walkthrough!

26/07/2025

𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐞𝐧𝐢𝐧𝐠 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐃𝐫𝐢𝐯𝐢𝐧𝐠 𝐃𝐢𝐠𝐢𝐭𝐢𝐳𝐚𝐭𝐢𝐨𝐧 📄💫

Over the past four months, the Documents and Review Control Committee (DRCC) successfully held a series of monthly meetings, each marked by collaborative efforts and steady progress toward our goals.

These meetings were notably led for the first time by our Overall Documenters, Jodel P. Taguiling and King Jan P. Velez, under the guidance of Quality Improvement Unit.

Each meeting served as a venue for thorough discussions, updates, and reviews of Quality Management System (QMS) documents, which included the Manual, Standard Operating Procedures (SOPs), and Policies. Document presenters and members collaboratively examined content, consistency, relevance, and compliance to ensure the documents remain aligned with the organization's operations and standards.

In addition to the review and presentation of documents, a major focus of the committee was the assessment of the current status of QMS documents whether they are for revision, validation, or finalization. These sessions have helped streamline the documentation process and encourage active engagement from process owners across departments.

Another key focus of the meetings was the ongoing push for Digitization, a long-term goal of the DRCC to transition all documents to digital format. This effort aims to improve accessibility, strengthen version control, and promote a more sustainable and organized QMS.

Alongside technical updates, the committee also reviewed the attendance and participation of all members to encourage accountability and reinforce consistent engagement across departments.

We commend the team’s dedication and teamwork in reinforcing document control and organizational efficiency. Onward to a fully digital and well-structured QMS! 💻

15/05/2025

Congratulations Pediatric Ward for exemplifying excellence in patient care.💛

Compassionate Care, Exceptional Service: A Commendation