Ramos Skin and Cancer Clinics

Based on the patient’s story, the physical exam and the test results, we can still come up with a diagnosis and a clinical management.

We discuss with the patient our clinical diagnosis, our bases for such, or our considerations if we haven’t really came up with one diagnosis yet, our plan of work up in case it’s needed, and our treatment plan.

We send the test requests and our prescriptions through email, Messenger or Viber.

We may advice a follow up, if needed.

We still see some patients in the clinic after initial teleconsultation and proper screening, in case we really see the need for an actual physical consultation, but this pandemic experience brought about the so-called new normal.

We have made changes on our clinic set ups to make them safe for the patient, the accompanying person, the secretary and the doctor.

We require the use of face masks with or without face shields for the patient and accompanying person.

We provide hand disinfectant at the doorstep.

We practice physical or social distancing inside the clinic by labelling the seating area at the waiting room and the place where one would stand as they transact with the secretary.

We limit the number of people at the waiting room.

We allow another person to accompany the patient only if he or she would require physical assistance for ambulation or other special needs. This should be communicated and cleared with us before the scheduled appointment. Otherwise, only the patient would be allowed to enter the clinic.

We encourage patients to be ready with the list of their symptoms or concerns, a photocopy of test results and a list of their questions so as to make the actual consult as quick as possible.

If they can send us a copy of their test results in advance through our email or this page Messenger service, then that would be better, so as to also limit the use of paper documents which may have the potential to contain the virus.

Prescriptions may be given either during the actual consult or may be sent through email, Messenger or Viber. Medical certificates and similar documents would be sent through the platforms or applications mentioned above. The goal for this is to further reduce the actual contact time between the patient and the doctor, and the patient’s duration of exposure to the environment outside the home.

All of the processes that we go through as this health crisis evolves are also evolving. We may have some changes as we go along, so we encourage everyone to be open to such changes.

Let us all stay healthy and stay safe. If there are things that you think we can be of help, please feel free to get in touch with us.

Thank you.