Call Center Academy

Call Center Academy Be Trained. Be Hired. Be Confident. The pioneer and leader in call center training.

05/10/2023
WORLD CAFE OF OPPORTUNITIES(Local Job Fair)The Cebu City Government through the Department of Manpower Development and P...
23/08/2023

WORLD CAFE OF OPPORTUNITIES
(Local Job Fair)

The Cebu City Government through the Department of Manpower Development and Placement (DMDP) in collaboration with the Technical Education and Skills Development Authority (TESDA) VII
will be holding a World Cafe of Opportunities (Local Job Fair) on August 25, 2023, 8:00AM - 5:00PM at the Atrium of Robinson's Galleria, Cebu for the annual celebration of the National Tech-Voc Day .

Mark your calendars mga KASUGBO! You may be the next Hired On The Spot!





15/04/2023

Gentle Reminder:
Trainee Requirements for Submission (TWSP):
3 pcs. 1x1 (colored, white background, with collar, studio copy - not rush)
2 pcs. 2x2 (colored, white background, with collar, studio copy - not rush)
3 pcs. Passport size (colored, white background, with collar, studio copy- not rush)
Photocopy of NSO/PSA birth certificate
Photocopy of TOR or College Diploma or High School Diploma
Form 137 (can be submitted once class starts)
Photocopy of Valid ID (school, SSS, UMID, passport, NBI, etc.)

For TTSP, please also submit:
IF NEET/Diplaced Worker/Unemployed - Barangay Certifications
IF existing workers/employed for retooling/updgrading/upskilling - Certificate of Employment
You are NOT officially enrolled unless you have submitted complete requirements.

Waiting for the best time for a vacay? wait no more.. start planning!Don't forget April 21 is a holiday too!
15/04/2023

Waiting for the best time for a vacay? wait no more.. start planning!

Don't forget April 21 is a holiday too!

A bottomless glass of appreciation and gratitude for partnerships that paved the way to our success. Hoping 2023 will be...
15/04/2023

A bottomless glass of appreciation and gratitude for partnerships that paved the way to our success. Hoping 2023 will be better and brighter for all of Cebu. :)

Sharing our scholar count for 2022.

Graduation scheds to be announced soon!

Merry Everyday and Everything and a Happy New Always!
23/12/2022

Merry Everyday and Everything and a Happy New Always!

Address

#79 VEG Building, General Maxilom Avenue
Cebu City
6000

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm

Telephone

32-4120111

Website

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What is CCA?

Call Center Academy (CCA) is the leader and pioneer in call center, medical transcription, and java programming training, an accredited institution of TESDA (Technical Education and Skills Development Authority), and a member of CEDF-IT (Cebu Educational Development Foundation for Information Technology), HIMOAP (Healthcare Information Management Outsourcing Association of the Philippines), and PSIA (Philippine Software Industry Association). It was established in 2001 in Makati to address the pressing need of providing employment opportunities for the call center and business process outsourcing (BPO) industry.

It initially started as a training institution, offering public classes on call center training programs and catering to aspiring call center agents – fresh graduates and career shifters. The Academy, then, expanded its horizons by giving customized training programs and consultancy services to private companies (across different industries) and schools. The Academy also offers placement, customized training for fall outs and also near hire agents.

In recent times, several business organizations have observed that there is now a SUPPLY-DEMAND gap between the current talent pool and the demand of Call Center (BPO) employment needs. In line with this, and as a TESDA accredited institution, CCA has been regularly offering FREE training classes for aspiring call center agents and helping them find employment after their training. Furthermore, CCA has placement and training arrangements with several of the largest call centers in the country.