06/11/2025
Western Visayas Medical Center successfully conducted the 2nd batch of its training workshop titled "The Art of CONNECTION: Personal Wellness and Communication Strategies." This initiative is a collaborative project between the Customer Service Unit and the Planning, Education, and Training Resource Unit (PETRU).
The training aimed to enhance the participants’ skills in delivering compassionate and effective service, both to patients and colleagues. Participants acquired essential knowledge on:
Customer Service Principles
Code of Conduct for Civil Servants
Fundamentals of Effective Communication
Interpersonal Relationship Skills
The workshop not only emphasized technical communication strategies but also highlighted the importance of self-awareness and personal wellness in creating a positive and professional work environment.
This training marks a significant step in fostering a more empathetic, responsive, and wellness-oriented workplace culture at WVMC as well as it also reflects WVMC’s commitment to continuous improvement and excellence in public service.
Together we can do better
"Trained to Cure, Committed to Care"