Epic Healthcare Staffing Shared Services Inc.

Epic Healthcare Staffing Shared Services Inc. Epic Healthcare Staffing Shared Services Inc (EHSSSI) provides back office and operations support to

To our Southern-based Philippine team, we hope that you and your loved ones are safe and not impacted by the strong eart...
03/12/2023

To our Southern-based Philippine team, we hope that you and your loved ones are safe and not impacted by the strong earthquake in Surigao del Sur. Please tag yourself as safe. If you need anything, please reach out to HR team and myself (JP) and we will be glad to assist.

Praying for everyone's safety.

25/09/2022

Dear Epic Team,

Due to Super Typhoon that will pass through Luzon, we are expected to experience strong winds and heavy rainfall. It is expected that early mornings of September 27,2022 will no longer be within the Philippine area of responsibility (PAR).

In line with this, for September 26,2022 shift, those who are working in the office can work from home. For those working at home, status quo but please ensure to prepare your backup internet and electricity equipment should there be any instances of power and internet outages in your area.

Everyone is advised to take every precaution and inform your leaders for any emergency situations. Our Makati office will reopen on September 27, 2022.

Take care everyone!

14/09/2021

RESPONSIBILITIES

- Resume/Profile Clean up in eRecruit.
- Reaching out to employment references of candidates
- Communicating with Recruiters and candidates on related application and job postings
- Running online license verification
- Creating Master Profile used for submission
- Creating Pay Packages for candidates as requested by Recruiters
- Weekly reporting for Recruiter Ownership

QUALIFICATIONS

Education:

College Graduate, preferably Nursing; Fresh Graduates; College Undergraduates are welcome as well

Work Experience:

- At least 1 year of related work experience in Recruitment field will be highly regarded
- Previous recruitment related experience will be highly regarded.

Core Job Competencies:

- Fast and high level of accuracy in data encoding
- Strong English ability both written and oral
- Open to changes in processes
- Proactive, team-player, able to work independently and willing to render overtime

13/09/2021

DATA ENTRY SPECIALIST – PROJECT BASED (Night shift-Remote work)

Our company is in urgent need of 20 Data Entry Specialist to help with a 6-month project for one of our US subsidiaries healthcare job posting.

The candidate must have the following:

- Fast typing skills
- Good computer skills, know internet navigation and comfortable going into different websites
- Coachable and can follow detailed process flow
- Can memorize terminologies/procedures needed to encode the job postings correctly
- Willing to work overtime
- Strong internet connection (cable wifi, prepaid wifi)
- Priority will be given to candidates with own laptop or desktop
- College students, undergrads,

26/08/2021

Job Description:

This position will support the Marketing Department of Epic Healthcare Staffing by systematically collecting and analyzing data across multiple marketing channels and processes, extracting from appropriate platforms, and organizing into comprehensible reporting formats.

We are looking for experienced data analyst who enjoys data extraction, manipulation, and dashboard preparation and prefers to work on a team environment.

We are offering competitive salary package and KPI-based bonus to successful candidates.

Duties & Responsibilities:

· Extract data from multiple Applicant Tracking Systems (ATS) platforms and export into reporting tools

· Use data to produce monthly marketing dashboard to track and report Lead source performance and ROI

· Develop and implement new dashboards to monitor and track business KPI’s

· Extract Data from ATS for use in marketing programs, such as emails, text blasts, mailings and other campaigns.

Skills & Experience:

· 2+ years of experience in data analyst/collection role, manipulating voluminous data set and using Microsoft Excel as primary tool.

-Candidates in the financial, insurance or other related fields are welcome to apply

• Aptitude for interpreting data to find insights to drive recommendations
· Comprehensive understanding of Microsoft Excel, specifically using it to store dynamic data that is formula driven. Other Excel skills include: Data dumps, setting formulas, pivot tables and using vlookups

· Skilled at visualizing data into charts and graphs for summarized reporting

· Expert in using database platforms/Applicant Tracking Systems to extract multiple data points, and organizing into a reporting format

· Detail-oriented

· Strong written and oral communication skills

Job Types: Full-time, Permanent

Schedule: Night shift, work from home temporarily

21/08/2021

IT support staff (also known as helpdesk analysts or technical support analysts) provide technical support and advice to IT users.

DUTIES AND RESPONSIBILITIES

• Coordinates IT requests for onboarding and offboarding to facilitate account requests to US counterparts via call and email.
• Assists in Checking/Updating of IT inventory.
• Handles setting up computer equipment and accounts for new onboarded employee / lateral transfers.
o Creation of Active directory account and adding the user to the respective group as well
o Mapping network drives to user account
o Installation of Standard Applications and Programs
o Installation of MS Office and configuration of email account to Outlook.
o Adding user’s email to Network printer for Scanning purposes.
o Coordination for logistics for laptop transfer/delivery

• Trains newly hired employees for IT-related onboarding matters.
• Monitors of computer networks and systems and may need to coordinate internet/network issues to ISP/vendor as needed
• Helps manage the IT ticketing system to track all computer, network, and other IT-related issues
• Analyses reported issues in order to discover any underlying issues or trends.
• Handles diagnostics and resolutions on hardware or software faults.
• Assists in software and hardware upgrades.
• Adds or updates workstations for office staff.
• Responds to callouts in a timely fashion.
• Provides technical assistance to office staff related to day-to-day IT concerns.
• Performs routine PC maintenance and updates for performance efficiency.
• Reporting critical issues to immediate manager for escalation.
• Helps maintain/ tracks employee time reports on a daily basis
• Assists in monitoring company assets in the office
• Other tasks that can be assigned

JOB REQUIREMENTS
• Graduate of Information Technology / Computer Engineering or any IT related course
• In-depth knowledge of hardware and software
• Up-to-date knowledge of the latest IT and software trends
• With good background/exposure to Cybersecurity standards and protocols
• Strong customer/client focus and genuine desire to assist
• Good communication skills.

17/08/2021

Position: Financial Operations Specialist - Time Recon/Billing/Reporting (Night Shift) - (1 FTE)

Functions:
o Reconciliation of submitted hours by contract staffs with client portals / online vendor systems
o Reconciliation includes detailed communication of results and action items to both the staff and client
o Completing resolution of discrepancy so billing can be done
- Billing inquiries
- Reporting assigned by US Operations Director
o Commission Report
o Revenue and GM analysis reports
o Company Activity Statistics reporting
o Other reports/tasks that maybe assigned

Qualifications / Skills Needed:
- Candidates with similar or related experience working for a US company/Offshore Customer for 3+ years
- Candidates who worked in a similar industry (staffing, manpower pooling, contract staffing/outsourcing) are preferred
- Effective and efficient communication skills, both written and verbal. This position will likely have 10-20% phone support to resolve issues.
- Must possess good critical thinking and problem solving skills
- Inquisitive and confident to raise concerns, process improvement or areas of awareness
- Self-motivated and requires minimal supervision

Benefits:

- Health insurance
- Life insurance
- Paid training
- Work from home

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Late shift
- Monday to Friday
- Night shift
- Overtime

Supplemental Pay:

- 13th month salary
- Overtime pay
- Quarterly bonus

Experience:

- Microsoft Excel: 3 year (Preferred)
- Time & attendance systems: 3 year (Preferred)
- AR / Billing: 3 year (Preferred)

Work Remotely:

Temporarily due to COVID-19

17/08/2021

Epic Healthcare Staffing Shared Services, Inc. urgently needs Financial Operations Specialist for Payroll.

Duties and Responsibilities of the Position

• Weekly system set-up of new candidates in the system
• Time entry in the company's software of weekly hours worked by Travel Nurses
• Resolves timecard or approval issues related to non-compliant employees
• Attends to all inquiries sent to the team distribution email, escalating issues to the Supervisor per standard protocols

Qualifications

• Entry-level employee with 1+year experience
• Preferably graduates of Commerce, Business Administration, Finance and Accountancy
- Experienced in third party reconciliation
- Skill in creating and monitoring controls
- Knowledgeable in spreadsheets
• Good English communication skills (written / spoken), with 10-20% voice support for each position
• Computer literate
• Must be able to memorize processes, terminologies and provide high level of attention to details
• Proficient in Excel
• Must be willing to invest time and render overtime as needed
• Team player and respectful of company protocols/policies
• Good time management skills / has the ability to multi-task

Address

Makati

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