16/06/2025
URGENT HIRING: SPA OPERATIONS SUPERVISOR
A Spa Operations Supervisor oversees the daily operations of a spa, ensuring high-quality service, customer satisfaction, and adherence to spa standards. The candidate will be managing staff, handle guest concerns, and maintain a smooth operation of the spas' services and facilities.
Key Responsibilities:
Staff Management: Supervise, train, and mentor spa staff (therapists, receptionists, etc.), ensuring they deliver excellent customer service and maintain professional standards.
Operational Oversight: Manage daily operations, including treatment bookings, staff scheduling, and facility maintenance.
Guest Satisfaction: Address guest concerns, resolve issues, and ensure a positive and relaxing spa experience.
Compliance: Enforce spa policies, procedures, and safety regulations.
Inventory Management: Oversee spa supplies, products, and equipment, maintaining adequate stock levels.
Promotional Activities: Support marketing and promotional efforts to attract and retain clients.
Financial Management: May assist with budgeting, expense tracking, and revenue generation.
Quality Control: Monitor service quality, client satisfaction, and make necessary adjustments.
Reporting: Communicate regularly with spa management on operational issues and performance.
Health and Safety: Ensure the spa complies with health and safety regulations, including cleanliness and hygiene.
For interested applicants, kindly email your resume to homebodies2022@gmail.com
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