25/06/2024
Join our dynamic team! We currently have two open positions.
1.) Administrative Affairs Manager
About Us:
Cuison Dialysis Clinic is a premier hemodialysis and clinical laboratory facility committed to providing exceptional patient care and medical services. We are seeking a dynamic and results-driven Sales and Marketing Coordinator to join our team and drive growth by attracting new patients and laboratory clients.
Job Description: We are seeking a highly motivated and experienced Administrative Affairs Manager to join our dynamic team. The successful candidate will be responsible for a wide range of administrative and managerial tasks, including serving as a liaison with PhilHealth and PCSO, managing marketing efforts, handling business correspondence, and overseeing hazardous waste management. Key responsibilities include:
Human Resource Management:
• Employee Relations: Foster a positive work environment by addressing employee concerns and grievances, conducting performance evaluations, and implementing employee engagement programs.
• Recruitment and Staffing: Oversee the recruitment process, including job postings, candidate screening, interviewing, and onboarding new hires to ensure we attract and retain top talent.
• Compliance: Ensure all HR practices comply with local labor laws and company policies. Maintain up-to-date knowledge of employment regulations and implement necessary changes to policies and procedures.
• Training and Development: Identify training needs and coordinate professional development programs to enhance employee skills and career growth.
• SSS/PhilHealth/PAG-IBIG Management: Manage and ensure timely payment of contributions and serve as the focal person for related agencies.
• Contract Preparation: Prepare employment contracts and other HR-related documents.
• Event Coordination: Organize and manage staff development and team-building activities.
Administrative Duties:
• Supplier Management: Maintain organized records of supplier contracts, manage relationships with vendors, and ensure timely payments to suppliers.
• Supply Management: Handle the purchase of office, RO (Reverse Osmosis), maintenance, and some treatment-related supplies.
• Financial Oversight: Handle checks and payables, ensuring all financial transactions are recorded accurately and payments are processed efficiently.
• Document Management: Organize and maintain digital and physical folders of all supplier-related documents, ensuring easy access and retrieval of information.
• Patient Admissions: Oversee patient admissions, including maintaining admission records, conducting interviews, and answering queries regarding hemodialysis rates and requirements.
• Meeting Management: Preside over monthly general staff meetings and coordinate facility activities.
PhilHealth and PCSO Liaison:
• Point of Contact: Act as the primary liaison with PhilHealth and PCSO, addressing any inquiries, issues, or updates related to these institutions.
• Compliance and Reporting: Ensure all company activities comply with PhilHealth and PCSO requirements. Prepare and submit necessary documents and reports to these organizations in a timely manner.
Business Correspondence:
• Communication Management: Handle all forms of business communication, including emails, letters, and phone calls, ensuring clear and professional interaction with clients, suppliers, and stakeholders.
• Documentation: Draft, review, and manage official documents, contracts, and agreements, ensuring accuracy and compliance with company policies.
Accounting:
• Financial Recording: Oversee all accounting-related recordings, including accounts payable and receivable, payroll processing, and expense tracking.
Government Reporting:
• Regulatory Compliance: Prepare and submit reports and documents required by the Department of Health, PhilHealth, EMB, and other government institutions, ensuring compliance with all regulations.
• Documentation Management: Maintain accurate records of all submissions and communications with government agencies.
Equipment Maintenance:
• Preventive Maintenance: Develop and manage preventive maintenance schedules for all company equipment to ensure optimal performance and longevity.
• Record Keeping: Keep detailed records of equipment maintenance activities, repairs, and inspections, ensuring compliance with safety standards and regulations.
• Vendor Coordination: Coordinate with external vendors for equipment repairs and maintenance services, ensuring timely and cost-effective solutions.
Hazardous Waste Management:
• Scheduling and Reporting: Coordinate the schedule for hazardous waste hauling, submit quarterly self-monitoring reports online, and settle the permit to transport as a prerequisite for hauling.
Requirements:
• Graduate of any 4-year course. An MBA is preferred, but not required.
• Minimum of 5 years of managerial experience in human resources, administration, and/or accounting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office Suite and other relevant software.
2.) Job Title: Sales and Marketing Coordinator
Job Summary:
The Sales and Marketing Coordinator, reporting directly to the President, will be responsible for developing and implementing comprehensive sales and marketing strategies to increase patient enrollment and laboratory service utilization. The ideal candidate will have a strong background in healthcare sales and marketing, with a proven track record of achieving targets and fostering strong relationships with local healthcare providers and the community.
Key Responsibilities:
Sales Responsibilities:
• Client Acquisition: Identify and target potential patients and laboratory clients through strategic outreach and relationship-building efforts.
• Lead Generation: Develop and manage a pipeline of leads, following up on inquiries, and converting prospects into clients.
• Referral Partnerships: Establish and maintain partnerships with local healthcare providers, clinics, and hospitals to generate referrals for dialysis and laboratory services.
• Sales Presentations: Conduct presentations and informational sessions to educate potential clients and referral partners about the clinic’s services and benefits.
• Patient Advocacy: Work closely with patients and their families to understand their needs, provide support, and ensure a seamless onboarding process.
Marketing Responsibilities:
• Marketing Strategy: Develop and execute a comprehensive marketing plan to promote the clinic’s hemodialysis and laboratory services.
• Community Outreach: Plan and participate in community events, health fairs, and educational seminars to raise awareness of the clinic’s services.
• Marketing Materials: Create and distribute marketing materials such as brochures, flyers, and promotional items to effectively communicate the clinic’s offerings.
• Market Research: Conduct market research to identify trends, opportunities, and competitive landscape to inform marketing strategies.
• Prospective Client Interaction: Promptly and actively answer questions from prospective hemodialysis patients from walk-ins and Facebook chat, as well as questions from prospective laboratory patients.
Administrative Responsibilities:
• Reporting: Monitor and report on the effectiveness of sales and marketing efforts, providing regular updates to senior management.
• Budget Management: Develop and manage the sales and marketing budget, ensuring cost-effective use of resources.
• Compliance: Ensure all marketing activities comply with healthcare regulations and ethical standards.
Requirements:
• Education: Bachelor’s degree in Marketing, Business Administration, Healthcare Management, or a related field. An MBA or relevant certifications are a plus.
• Experience: Minimum of 5 years of experience in sales and marketing within the healthcare industry, preferably in a clinical or laboratory setting.
• Skills:
o Strong understanding of hemodialysis and clinical laboratory services.
o Proven ability to develop and implement successful sales and marketing strategies.
o Excellent communication, negotiation, and interpersonal skills.
o Proficiency in digital marketing tools and techniques.
o Ability to analyze market trends and data to inform decision-making.
o Strong organizational and project management skills.
• Attributes:
o Self-motivated and results-oriented.
o Ability to work independently and as part of a team.
o Strong ethical standards and commitment to patient care.
Benefits:
• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
How to Apply: Interested candidates are invited to submit their resume. Please send your application to cuisondialysiscenter@gmail.com.
Join us at Cuison Dialysis Clinic and be a part of a dedicated team committed to providing exceptional care and service. We look forward to welcoming a new Administrative Affairs Manager who will bring expertise, dedication, and a passion for excellence.
