HGS is a world leader in Customer Relationship and Business Process Management. With a global footprint of 60 delivery centers across 12 countries employing a workforce of over 28,000 people and an experience of over four decades, we have helped our clients deliver exceptional results. We have developed and implemented some of the best-known processes and practices to deliver a comprehensive range of industry-specific solutions. Our operational excellence, combined with functional expertise, has made us the "Preferred Partner" for most of our clients. We deliver seamless service to some of the world's most recognized brands out of and across North America, Europe, Asia, and Africa.
About HGS
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management services from marketing and digital enablement services, consumer interaction services to platform enabling back office business services. By applying analytics and interaction expertise to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps to retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with 28,000 employees in 60 worldwide locations delivering localized solutions. For the year ended 31st March 2014, HGS had revenues of US $412 million. HGS, part of the multi-billion dollar Hinduja Group, has over four decades of experience working with some of the world’s most recognized brands. www.teamhgs.com
