VISION
To be the preferred and most trusted drugstore in the industry committed to the highest standard of customer service. MISSION
To reach and keep as many customers by making every pharmacy encounters a satisfying experience, by giving the best prices for their prescription medication and exceed the expectations of our customers. CORE VALUES
Caring
We will treat people with care, love,
compassion, dignity, respect and make them feel valued as their well-being is our primary concern
Leadership
We will take the leadership role in all matters relating to pharmacy services to improve the health of the people of SanJosenians. Executive Summary
The Pharmacy’s goal is to provide prescription medicines for our customers at the lowest prices on the market. WE will be able to sell prescriptions at reduced prices by carefully maintaining efficiencies in our operations and by targeting a specific segment of the market-those customer who pay for their prescription’s medications and we can eliminate unnecessary services for the type of knowledgeable, repeat customer taking maintenance-type medications. The pharmacy will operate from one store that will serve both delivery and drive-thru service, order customers and those who visit in person. WE will thrive by employing friendly and knowledgeable personnel, which, along with out great prices, will drive the repeat business that we will rely upon. WE only expect that the price of medication continues and available, the pharmacy will appeal more to the customer’s sense of value and convenience. Our advertising, mainly through ads in-store advertisement and social media program -targeted at those who are looking to save money on price but necessary and regular expense. The pharmacy is led by Arnold Larcia, a marketing MBA graduate with experience in the pharmaceutical industry for more than five years and twenty-six years in consumer products both local and multinational company in the Philippines. Exceed customer expectations with superior pricing
b. Increase the number of customers by more than 30 % per year
c. Develop a business that survives off its own cash flow