23/07/2021
Emotional intelligence (known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict. Mentally strong people are effective and productive in life because they devote their resources to the things they can control. They are able to engage themselves in active problem-solving and don't dwell on the problem... instead, they create solutions.
A high EQ helps you to build relationships, reduce team stress, defuse conflict and improve job satisfaction. Ultimately, a high EI means having the potential to increase team productivity and staff retention. EI is important for everyone who wants to be career ready.
“The emotionally intelligent person is skilled in four areas:
1- Identifying emotions
2- Using emotions
3- Understanding emotions
4- Regulating emotions
Our Emotional Intelligence skills are believed to be huge contributors to our overall success in life, due to their influence on our ability to self-management and motivation.
The good news is that while some people have EQ as a natural talent, for those that don't, EQ skills can be learned. ... People can learn how to interact more effectively at work and increase their emotional intelligence. To make this happen, an individual needs to be personally motivated to do this.
A person who is emotionally strong is one who doesn't let a person get to their emotions and make them sad or angry and can be calm and control their emotions during a stressful time or situation.