24/10/2025
MMC leadership conducts comprehensive review of hospital services
Date: October 24, 2025
In a concerted effort to ensure the highest standards of patient care and operational efficiency, Medical Director Mardan Medical Complex (MMC) Associate Professor Dr Naeemul Haq and the Hospital Director Associate Professor Dr Sajjad Ali Shah recently conducted an extensive round of the facility's key departments.
They were accompanied by Manager Administration, Dr. Farhan Akram, Manager Works, Mr. Jehanzeb, and other relevant officers, reflecting a coordinated administrative approach to the review.
The directors thoroughly assessed a wide cross-section of the hospital's critical units. They visited the Out-patient Department (OPD), Accident and Emergency Department (A&E), Medical-ICU as well as the Surgical-A, Gynae-A, Medical-A wards and the Labor Room. The purpose of the visit was to identify areas for continuous improvement in healthcare delivery to facilitate patients.
During the inspection of the OPD, the directors checked the presence of senior consultants in their designated rooms. They monitored the flow of patients and evaluated the range and quality of healthcare services being provided. The leadership underscored the critical importance of having senior consultants consistently available in the OPD to ensure that patients receive expert and quality medical care.
In the A&E, they checked the emergency preparedness and response capabilities. The directors examined the patient intake process, the efficiency of triage and the readiness of medical teams to handle urgent cases. The ongoing progress on the establishment of a dedicated resuscitation room, a key initiative aimed at enhancing the facility's capacity for managing critical emergencies, was thoroughly reviewed.
In the wards, the directors observed the conduct of morning rounds by the medical teams. They assessed the overall environment of patient care and interacted with the staff. The directors emphasized the necessity of thorough and attentive daily rounds, ensuring that each patient's treatment plan is meticulously followed and that their comfort and well-being are prioritized.
They reinforced their commitment to excellence and bringing and maintaining the observed positive practices and addressing any operational gaps to further streamline patient services and fortify the healthcare infrastructure at MMC.