17/02/2026
Hi,
Our latest customer survey came back with a Net Promoter Score (NPS) of 91.67.
NPS is the standard metric for how likely your customers are to recommend you to a colleague on a 0–10 scale, so it is one of the clearest measures of loyalty and satisfaction.
In B2B, most suppliers sit far lower than that. 50+ is considered “world‑class.” You chose a partner whose score is closer to “cult following” than “good enough.”
Here’s why that matters for your brand’s P&L:
Higher sell‑through: When end customers love the product, they come back. That means faster turns and fewer dead SKUs.
Less friction, less waste: Fewer complaints, fewer issues, smoother operations for your team.
Higher LTV per buyer: Loyal users buy more often, try new flavors, and stay with your brand longer.
Defensible advantage: Formulas that people actually recommend are hard for competitors to copy.
At AmerPharma, that 91.67 isn’t a vanity number. It’s the byproduct of how we design and produce functional foods and supplements: consistent quality, flavors people actually finish the jar of, and logistics that don’t create headaches for you or your customers.
If you’re planning:
A new product launch,
An upgrade of an existing line, or
A “hero SKU” you want to dominate your category with,
we can plug that same level of customer obsession into your next formula.
Step 1: Submit a product inquiry at AmerPharma.com
Step 2: We’ll review your current range and propose 1–2 products most likely to become your next top-seller.
Best regards,
Mariusz Klementowski
CEO
AmerPharma
PS: Scores like 91.67 don’t happen by accident. They reflect years of dialing in products and service. If you want your next launch backed by that level of loyalty, let’s plan it now rather than after your competitors fill the gap.
