Infermedica

10/12/2025

Patient engagement begins long before appointment bookings, reminders, follow-ups, or even education.

It starts the moment a patient feels a symptom and wonders what to do next.

That’s the gap AI-driven triage fills.

➡️Clear guidance
⏲️Fast access
📍Seamless navigation
🤝 Real patient confidence

In our latest blog, we follow fictional patient Maya through her care journey—from initial symptom to visit, follow-up, and even preventive care.

It’s a look at how AI triage transforms uncertainty into action and why it’s essential for modern patient engagement.

Read the full story 👇
https://hubs.la/Q03XBw9N0

05/12/2025

Throwback to October at 🎥—our CEO, Piotr Orzechowski, in conversation with Ian Khan!

In this video, Piotr shares how Infermedica is using AI to make healthcare more efficient, safe, and patient-centered, guiding millions and supporting clinicians worldwide.

Watch on YouTube: https://pr.infermedica.com/48zIECn

Join Ian Khan at HLTH2025 as he speaks with Piotr Orzechowski, Founder & CEO of Infermedica, a global leader in AI-powered medical triage and clinical decisi...

28/11/2025

AI is reshaping patient engagement by enabling smarter symptom checks, virtual triage, and 24/7 support for better healthcare experiences. Discover how insurers, providers, and telemedicine platforms are using AI to connect with patients like never before. Read more and share your thoughts! 👉 https://hubs.la/Q03W19L30

11/11/2025

🚀 The future of healthcare is smarter, faster, and more human-centred than ever. Our latest blog post dives into how virtual triage and care navigation software are transforming patient journeys by merging AI precision with the irreplaceable human touch. 🧠❤️

Have a read here: https://pr.infermedica.com/3LwjVqU

15/09/2025

We've achieved MDR Class IIb certification for our Medical Guidance Platform with zero non-conformities!

This is more than a regulatory milestone—it’s a validation of the standards we uphold every day:

✅ Patient safety
✅ Clinical reliability
✅ Commitment to quality at every step

A huge thank you to the TÜV NORD Polska team for their thorough evaluation and support, and to our own teams whose dedication made this achievement possible.

For our partners and clients, this means even greater confidence that Infermedica’s solutions meet the strictest MDR regulation requirements and are trusted to support critical healthcare decision-making in the European markets.

Together, we’re raising the standard for safe, AI-powered medical guidance.

07/08/2025

In this peer-reviewed study, 30% of virtual triage users reported having obese/overweight status.

People with obesity are more likely to report specific health issues, making it essential for triage solutions to recognize related risks and ensure patients are directed to the right level of care.

New findings highlight the important role that Infermedica’s virtual triage plays in identifying and tracking conditions associated with obesity.

Download the summary: https://pr.infermedica.com/41uh9Hy

12/05/2025

Since 2012, Infermedica has combined medical expertise with AI to help healthcare organizations guide patients and members to the right care—efficiently, safely, and at scale.

Our clinically validated solutions power self-service symptom assessment, nurse call center triage, patient intake, and post-triage follow-up. With Medical Device certification in many regions, we are trusted by healthcare innovators worldwide.

Join us in making healthcare accessible, affordable, and convenient for everyone.

👉 Visit our website to learn more: https://infermedica.com

08/04/2025

🚀 Big news! We’re thrilled to introduce Conversational Triage, the first patient navigation tool to integrate Large Language Models (LLMs) with Bayesian Models!

In our latest article, written by our CEO Piotr Orzechowski, we break down:

🔹 What Conversational Triage is and how it enhances patient-provider interactions by allowing natural conversation
🔹 How it compares to other AI chatbots like GPT-4o (hint: it’s built for clinical accuracy)
🔹 The real-world impact—validated via a usability study
🔹 Current limitations and what’s next, including regulatory milestones

Be among the first to explore this innovation—read the full article now: https://infermedica.com/blog/articles/launching-conversational-triage

20/03/2025

With the help of Infermedica's AI-powered solutions, Healthdirect is making healthcare navigation simpler, faster, and more effective for up to 26 million Australian citizens.

💡 Want to learn more about clinically validated tools for Public Health and Government healthcare systems?

👉 Visit our Public health and government webpage: https://infermedica.com/industries/public-health-and-government

18/03/2025

New peer-reviewed research! 🚨

Our latest scientific paper investigates the reporting of mental health symptoms following the onset of the Russia-Ukraine conflict.

It begs the question of how virtual triage technology, like Infermedica's, can enhance the detection of mental health symptoms and accelerate care referral.

Download the report summary to learn more:https://contact.infermedica.com/hubfs/publications/Ukraine%20War%20Mental%20Health-IJH-One-pager-Feb_2025.pdf

14/01/2025

Did you know that Infermedica’s symptom checker covers 60+ mental health conditions? For adults and pediatrics, our digital solutions help bridge the gap in mental health care access and guide members to the care they need.

Our recent study into mental health reporting during the pandemic showed the following results:

📈160% surge in virtual triage usage from the pre-pandemic to post-vaccine period, highlighting the growing reliance on digital health tools.
🧠 20% of users reported experiencing at least one mental health symptom, emphasizing the critical role of virtual platforms in mental health care.
✅ Virtual triage proved effective in detecting and referring mental health issues, showcasing its scalability for early intervention and care.

Improve access to mental health services for your members.

Discover Infermedica Triage: https://pr.infermedica.com/4j7yo8S

21/11/2024

How can digital healthcare tools help during healthcare crises? This peer-reviewed study shows how the COVID-19 pandemic significantly influenced pregnant women's use of virtual triage, with a 213% rise in usage during the first six months of 2020.

See how virtual triage increased access to health information during the pandemic with our latest report: https://pr.infermedica.com/4fBO6ag