VA Caribbean Healthcare System

VA Caribbean Healthcare System The VA Caribbean Healthcare System provides for the health care needs of Veterans in the Caribbean islands. Virgin Islands. Croix
St.
(490)

Find more details of our services at our Web site http://www.caribbean.va.gov/. About this Facility

The VA Caribbean Healthcare System provides services to a population of 150,000 Veterans in Puerto Rico and the U.S. In FY 2008, the VA Caribbean Healthcare System registered 66,955 unique patients with 11,428 inpatient treated and provided 927,072 outpatient visits at all clinic areas in Puerto Rico and the U.S. Community-Based Outpatient Clinics
In addition to our main facility in San Juan, we offer services in two *multispecialty clinics and four community-based outpatient clinics (CBOC). These clinics are located in:


Arecibo
Mayagüez
Guayama
Ponce*
St. Thomas
Utuado
St.John
Comerio
Vieques

08/09/2025

Taking care of your mental health is just as important now as when you first transitioned out of the military.
Explore mental health support options for older Veterans: MentalHealth.va.gov/older-veterans/index.asp

"It’s okay to reach out; Courage often takes many forms.  Sometimes, it’s as simple as sending a text, making a call, or...
08/09/2025

"It’s okay to reach out; Courage often takes many forms. Sometimes, it’s as simple as sending a text, making a call, or expressing, I need help. You are not a burden; you are valued and needed. Help Line: Veterans Crisis Line – Dial 988, Press 1 Because your life truly matters".

Lorraine Franco Resto, RN, Su***de Prevention Coordinator

"Empowering Our Veterans: ID.ME Education at Ceiba Community Based Outpatient Clinic"This week, we had the privilege of ...
05/09/2025

"Empowering Our Veterans: ID.ME Education at Ceiba Community Based Outpatient Clinic"

This week, we had the privilege of educating our Veterans in Ceiba about the new Federal ID.ME requirements, which enable access to all government services using a single user ID and password. It is always an honor to provide direct support to our veteran community. Our ongoing commitment ensures that our Veterans stay well-informed with the latest information, helping them navigate and access essential services.

05/09/2025

Stress adds up. Don’t wait until you’re overwhelmed. The Veterans Self-Check Assessment is a free, confidential tool to help you keep tabs on your well-being: vetselfcheck.org.

🌟📺 Exciting News! 🌟📺Tune in to a special TV news report on Teleonce, showcasing the crucial role of the white cane in em...
04/09/2025

🌟📺 Exciting News! 🌟📺

Tune in to a special TV news report on Teleonce, showcasing the crucial role of the white cane in empowering individuals with visual impairments to lead independent lives. We're proud to collaborate with TeleOnce to bring this important story to light.

A huge shoutout to our dedicated Veterans and amazing employees for their unwavering support and contributions. Together with local media, we're spreading awareness and making a difference for our visually impaired community. (This story is in Spanish).

En Puerto Rico, el bastón blanco no es solo un accesorio para las personas ciegas, sino un símbolo de autonomía y del derecho a la movilidad. Sin embargo, a ...

03/09/2025

No judgment, just support. The Veterans Crisis Line is here 24/7. Dial 988 then Press 1, chat at VeteransCrisisLine.net/Chat, or text 838255.

At VA Caribbean, we believe that collaboration is key to progress and resilience. We recently heard from Area Emergency ...
02/09/2025

At VA Caribbean, we believe that collaboration is key to progress and resilience. We recently heard from Area Emergency Manager Cosme Torres Sabater, who shared crucial insights on Emergency and Disaster Management during the inaugural Symposium of the Occupational Health and Safety Office of the PR State Insurance Fund Corporation (CFSE).

Torres emphasized that effective emergency response relies on teamwork rather than individual efforts. By fostering collaboration, we can enhance our capabilities and better protect our communities. The symposium highlighted both the challenges we face and the potential we have when we unite.

As we move forward, let’s implement the lessons learned by prioritizing collaboration and communication, ensuring we elevate our preparedness for future challenges. The thank the CFSE for the invitation and the opportunity. Together, we can make a lasting impact on the health and safety of our communities.

"You Are Not Alone. Your battles didn’t end with your service. If the weight feels too heavy, you don’t have to carry it...
02/09/2025

"You Are Not Alone. Your battles didn’t end with your service. If the weight feels too heavy, you don’t have to carry it alone. Call the Veterans Crisis Line by dialing 988 and pressing 1. The call is confidential and available 24/7. Assistance is always ready for you".

Rosa I. González Santos, RN
Su***de Prevention Coordinator, VACHS

02/09/2025

Every Veteran faces battles—some visible, some not. Secure storage creates the time and space to fight through them.
Find resources: KeepItSecure.net/Face-Your-Dragon

August 31st is International Overdose Awareness Day. A day to honor lives lost, support those in recovery, and spread ho...
31/08/2025

August 31st is International Overdose Awareness Day. A day to honor lives lost, support those in recovery, and spread hope. Together, as one big family, we can build a future free from overdose.

Opioids can help manage chronic pain but only when used safely. Know the risks. Learn about responsible use and protect ...
30/08/2025

Opioids can help manage chronic pain but only when used safely. Know the risks. Learn about responsible use and protect yourself and your loved ones.

Dirección

10 Casia Street
San Juan
00921

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Our New Mission, Vision, High Reliability Organizational Pillars and Goals | 2019 – 2024

The VA Caribbean Healthcare System’s Strategic Plan is a transformational process and roadmap to guide our efforts towards becoming a High-Reliability Organization (HRO) and incorporating HRO tenants into our culture and service delivery: Leadership Commitment, Safety Culture and Continuous Process Improvement. Our strategic plan will guide us in creating lasting change in how we ultimately serve our Veterans, their families, caregivers, survivors, and our communities. Our driving forces are the Four Statutory Missions of the VA: Healthcare, Education, Research, and Emergency Management.

In addition, we will embrace and incorporate VA Secretary Wilke’s four priorities into our strategic planning process: Customer Service, MISSION Act, the New Electronic Health Record (EHR), and VA Business Systems Transformation. An integral component to our success, past-present-future will be our employee’s engagement. To quote VA Secretary Wilke, “Transformation will be evidenced by an empowered VA workforce ably serving Veterans in the field with world-class customer service and improved Veteran outcomes.” In the coming days, we will also be highlighting the great work of our employees, how leadership is responding to the 2019 All Employee Survey (AES), and how we as a health system translate feedback of our employees into actions and results.

I am looking forward to the future of our VA Caribbean Healthcare System, with the ultimate goals to be the healthcare destination of choice for our Veterans, provide world class customer service and to be the “Best Place to Work” for our employees.

Sincerely,