29/05/2025
What does it take to move beyond good intentions and build compassionate, supportive workplaces? This panel explored how organizations can bridge the gap between policy and practice, and why cultivating empathy, peer support, and mental wellbeing must be embedded in workplace culture.
Patrick KANANGA from the Ministry of Public Service and Labour emphasized that a compassionate workplace must be a space where mental health is protected, not undermined. It’s about more than earning a salary, it’s about feeling empowered and having a sense of belonging.
He reminded us that mental wellness is not a privilege but a constitutional right. To cultivate a compassionate culture, organizations must start by complying with labor laws and embed compassion into their workplace values and systems.
M. Salim S.Wangabi challenged us to rethink our cultures: A workplace that is toxic, unclear, or driven by suspicion cannot be compassionate. Instead, compassion thrives in empathy, open communication, and co-creation.
He emphasized that compassion isn't a one-time act—it’s a daily, ongoing practice. It requires organizations to consistently assess their systems and shift from work-life “balance” to true work-life integration.
Lucy Moindi shared from the private sector lens that the biggest barriers to compassionate workplaces often come from within teams themselves. When teams treat compassion as an optional task rather than a shared responsibility, it becomes harder to create a supportive environment. Leadership matters, but every team member shapes the culture.