11/04/2025
There is a difference between listening and truly hearing. Listening is the mechanical act of receiving sound where our ears do the work. But hearing is a deeper, more intentional presence. It is the art of setting aside the noise within ourselves to receive not just words, but meaning, emotion, and essence. To hear is to momentarily dissolve the boundary between self and other, allowing the voice of another to land fully in our awareness. It requires humility, curiosity, and a willingness to be changed by what we receive.
In therapy, we distinguish between listening to respond and hearing to understand. Listening can be passive or even performative; hearing involves attunement. It’s being with the client (or the other) in their inner world, without judgment, distraction, or agenda. Hearing means tuning into tone, silence, the unsaid. It’s an act of deep empathy—of being alongside someone’s experience rather than hovering outside it.
How to try this out:
1. Slow down. Pause your mental chatter and urge to react. Let there be silence between what is said and your response.
2. Be aware of your body. Ground yourself. Regulate your breathing. Open your posture. This invites presence.
3. Track emotion. Notice the feeling beneath the words, both yours and theirs.
4. Reflect back. Not just the content, but the emotional tone: “It sounds like that left you feeling really alone.”
5. Drop assumptions. Stay curious, not conclusive. Ask, don’t interpret.
When we hear rather than merely listen, we gift the other person the rare experience of being seen. It creates psychological safety. It tells them, “You matter. I’m with you.” For us, hearing deepens our capacity for empathy and connection. It strengthens relationships, reduces conflict, and expands understanding, because we’ve not just collected information, we’ve encountered someone’s truth.
And in that, something shifts. For both.