Consilium Software Inc.

Consilium Software Inc. Consilium Software has helped over 1,000 companies in more than 110 countries connect their employee

Cisco sales and Cisco partners have leveraged Consilium S+ partner solutions since 2008 to expand the conversation to win strategic collaboration and contact centre deals. Consilium is a Cisco SolutionsPlus (S+) partner since April 2017. S+ is Cisco’s OEM-lite program for a few technology partners handpicked by Cisco for strategic sales growth. Consilium UniCampaign (Outbound List and Campaign Management), UniAgent, UniDashboard and UniCloud products complement the Cisco UC, CCX and CCE solutions. UniCampaign, UniAgent and UniDashboard products are also compatible with Cisco HCS-CC, the underlying platform for which is UCCE. Our professional services have become known for quality, consistency and a global footprint. Consilium solutions are now used by more than 500 customers in 70 countries.

• Cisco SolutionsPlus Partner for CC
• Cisco Authorized Technology Provider (ATP) for UCCE-CVP Enterprise Contact Center Solutions
• Cisco Advanced Collaboration Architecture Partner for UCCX and UC
• Cisco Developer Network (CDN) Partner
• Cisco Preferred Solution Partner
• Products Certified as Cisco Compatible
• Consilium Innovation Technology Labs (CITL): Product Development Center
• Calabrio and eGain APAC Partner
• Salesforce AppExchange Partner and ISV Partner

31/03/2026

AI is reshaping CX by turning every customer conversation into a source of business intelligence.

Consilium’s Speech Analytics Solution transforms spoken interactions into real-time insights—helping organizations improve efficiency, strengthen compliance, and elevate agent performance through automated call analysis and real-time coaching.

Smarter conversations. Better decisions. Stronger customer outcomes.

Book a demo https://lnkd.in/g8f7fk9c


31/03/2026

At Consilium, AI-powered agent coaching delivers real-time speech analytics and automated feedback—helping agents improve in the moment, not after the call.

The result: more confident agents, better conversations, and consistent CX at scale.

Book a demo today https://lnkd.in/g8f7fk9c

30/03/2026

In telecom, customer experience is now a boardroom priority.

Behind every call, message, or complaint is a customer expecting speed, clarity, and connection. And behind every great experience is a contact center equipped to deliver it.

That’s where Consilium is helping telecom leaders redefine CX — by combining AI, automation, and real-time intelligence with the human expertise of agents. Because the future of customer experience won’t be built by technology alone. It will be built by how well technology helps people serve better.

Consilium helps contact centers modernize airport customer engagement with AI-powered chatbots, video kiosks, omnichanne...
27/03/2026

Consilium helps contact centers modernize airport customer engagement with AI-powered chatbots, video kiosks, omnichannel communication, and proactive notifications — all in one unified platform.

The outcome: better passenger experiences, quicker resolutions, and more efficient operations.

Contact us to explore more.

📩 sales-support@consiliuminc.com
🌐 www.consiliumsoftware.com

Consilium UniCloud™ has evolved.Now an AI-powered and automation platform, UniCloud goes beyond control — enabling ent...
27/03/2026

Consilium UniCloud™ has evolved.

Now an AI-powered and automation platform, UniCloud goes beyond control — enabling enterprises to streamline operations, accelerate cloud migration, and safeguard number reputation at scale.

Contact us to explore more.

📩 sales-support@consiliuminc.com
🌐 www.consiliumsoftware.com

With real-time analytics and sentiment tracking, organizations can spot trends faster, understand customer sentiment ins...
26/03/2026

With real-time analytics and sentiment tracking, organizations can spot trends faster, understand customer sentiment instantly, and identify compliance risks early.

The result: smarter decisions, fewer errors, and stronger customer experiences.

AI-powered CX is no longer just about efficiency — it’s about creating more intelligent, proactive, and business-focused engagement.

Ready to transform your CX strategy?

Connect with Consilium UniRSM™ AI Pro to explore the possibilities.

📩 sales-support@consiliuminc.com
🌐 www.consiliumsoftware.com

26/03/2026

Consilium UniVCX™ brings AI co-browsing, secure video, live e-signatures, and supervisor assist into a single compliant session — so your agents can see what customers see, resolve issues first time, and close agreements on the spot.

Swipe through to see what UniVCX™ delivers for your contact center. ➡️

📩 sales-support@consiliuminc.com
🌐 www.consiliumsoftware.com

Modern contact centers need more than speed — they need smarter, more connected customer engagement. is helping enterpr...
25/03/2026

Modern contact centers need more than speed — they need smarter, more connected customer engagement.

is helping enterprises transform customer experience with AI-powered, omnichannel solutions that improve agent productivity, reduce resolution times, and enable seamless engagement across voice, chat, and video.

The result: better customer journeys, greater efficiency, and scalable operations.

📩 sales-support@consiliuminc.com
🌐 www.consiliumsoftware.com

The future of customer experience isn't just digital — it's intelligent.Consilium's ™ brings AI to every touchpoint: ✅ ...
24/03/2026

The future of customer experience isn't just digital — it's intelligent.

Consilium's ™ brings AI to every touchpoint:

✅ Real-time cobrowsing & remote assist

✅ Voice, video & chat — seamlessly escalated

✅ AI-powered supervisor coaching, live

✅ Intelligent recording & compliance analytics

✅ Omnichannel across web, mobile, kiosk & more

From the contact center to the branch floor — we're redefining what great service looks like.

📩 sales-support@consiliuminc.com

🌐 www.consiliumsoftware.com

Drive smarter CX with Consilium Solutions We help businesses turn every customer interaction into insight and action wit...
23/03/2026

Drive smarter CX with Consilium Solutions

We help businesses turn every customer interaction into insight and action with AI-powered capabilities:

• 100% interaction recording for compliance and quality

• Full-screen monitoring for complete context

• Advanced speech analytics to uncover trends, risks, and opportunities

📩 sales-support@consiliuminc.com

🌐 www.consiliumsoftware.com

💡 Boost performance. Ensure compliance. Elevate customer experience.

Consilium SplunkBridge transforms siloed data into AI-ready insights—enabling smarter decisions, faster responses, and b...
20/03/2026

Consilium SplunkBridge transforms siloed data into AI-ready insights—enabling smarter decisions, faster responses, and better customer experiences.

👉 Real-time ingestion

👉 Intelligent data enrichment

👉 Actionable CX & business insights

Real-time intelligence = better CX.

📩 sales-support@consiliuminc.com

🌐 www.consiliumsoftware.com

Team Consilium wishes you a very Happy Eid 🌙May this occasion bring happiness, success, and positivity to all. #2026
20/03/2026

Team Consilium wishes you a very Happy Eid 🌙
May this occasion bring happiness, success, and positivity to all.

#2026

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