Consilium Software Inc.

Home
Singapore
Raffles Park
Consilium Software Inc.

Consilium Software has helped over 1,000 companies in more than 110 countries connect their employee

Cisco sales and Cisco partners have leveraged Consilium S+ partner solutions since 2008 to expand the conversation to win strategic collaboration and contact centre deals. Consilium is a Cisco SolutionsPlus (S+) partner since April 2017. S+ is Cisco’s OEM-lite program for a few technology partners handpicked by Cisco for strategic sales growth. Consilium UniCampaign (Outbound List and Campaign Man

agement), UniAgent, UniDashboard and UniCloud products complement the Cisco UC, CCX and CCE solutions. UniCampaign, UniAgent and UniDashboard products are also compatible with Cisco HCS-CC, the underlying platform for which is UCCE. Our professional services have become known for quality, consistency and a global footprint. Consilium solutions are now used by more than 500 customers in 70 countries.

• Cisco SolutionsPlus Partner for CC
• Cisco Authorized Technology Provider (ATP) for UCCE-CVP Enterprise Contact Center Solutions
• Cisco Advanced Collaboration Architecture Partner for UCCX and UC
• Cisco Developer Network (CDN) Partner
• Cisco Preferred Solution Partner
• Products Certified as Cisco Compatible
• Consilium Innovation Technology Labs (CITL): Product Development Center
• Calabrio and eGain APAC Partner
• Salesforce AppExchange Partner and ISV Partner

29/07/2025

UniVCX™ integrates real-time coBrowse with WebRTC voice & video, empowering agents to deliver personalized, visual support instantly.
🔑 Key Features:
• Real-time coBrowse with PII masking
• Integrated WebRTC voice/video calls (web, mobile, WhatsApp)
• Salesforce auto-logging & top-tier security
Transform your customer support and enhance efficiency today.
📞 Contact us to learn more!

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

25/07/2025

Say hello to smarter service with Consilium UniQM™ – the all-in-one, AI-powered quality monitoring solution now with a redesigned UI!
✅ Voice & Screen Recording
✅ Sentiment Analysis & Transcription
✅ Customizable Scoring & KPIs
✅ Real-time Insights & Reporting

💡 Optimize performance. Enhance customer experience. Stay compliant.

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

👉 Learn more today!

24/07/2025

Boost productivity and streamline your operations with Consilium UniCloud™! Automate service provisioning, manage multiple tenants, and migrate seamlessly from legacy systems.
Key Benefits:
✅ Auto-Provisioning for agents
✅ Seamless Integrations with Microsoft Active Directory, HR, and ITSM
✅ IVR Call Flow Management with real-time updates
✅ Enhanced Reporting for better insights
Ready to elevate your contact center with automation? Let’s connect and explore how UniCloud™ can help!

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

23/07/2025

Is your healthcare practice overwhelmed with administrative tasks? The Consilium Patient Care Solution integrates AI automation, speech analytics, CTI, and EHR for a seamless, personalized patient journey. 🩺💡
Key Features:
• Full Epic CRM integration for smooth interactions
• Multi-channel support: SMS, email, AI chatbots, & more
• Empower patients with self-service options
• Automate follow-ups & billing to reduce admin burden
🔐 Security & Compliance: Fully compliant with healthcare regulations.

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

22/07/2025

Unlock the power of AI with Consilium UniCampaign™! Transform your outbound outreach into a revenue-driving engine. Maximize ROI, boost efficiency, empower agents, ensure compliance, and scale seamlessly—all with cutting-edge AI. Ready to level up? 💡
👉 Schedule a demo today and see how UniCampaign™ can elevate your business.

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

21/07/2025

Struggling to balance customer service & compliance? Meet Consilium UniQM™! Our AI-powered platform automates compliance, boosts agent performance, and ensures quality across all interactions—voice, video, chat, and more.
💡 With UniQM™ you can:
• Automate compliance checks
• Enhance agent performance with AI-driven insights
• Optimize customer experience & satisfaction
• Improve operational efficiency

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

🔐 Master quality & compliance with Consilium UniQM™ today! 👏

17/07/2025

Streamline service provisioning, migration, and tenant management with UniCloud™. Simplify tasks with a single interface, automate processes, and boost productivity!
🔹 Key Benefits:
✅ Auto-Provisioning: Save time with bulk provisioning.
✅ Seamless Integrations: Automate employee lifecycle with Microsoft AD & ITSM.
✅ IVR Management: Control call flows, update prompts, and enhance experience with UniStudio™.
✅ Powerful Reporting: Track key metrics and improve decision-making.

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

Ready to level up? Let’s connect and transform your contact center today! 💬

16/07/2025

Consilium Continuous Monitoring & Proactive Coaching – Set customizable thresholds from the moment a call starts, ensuring your agents get constant, real-time feedback. 🎯 This proactive approach allows supervisors to step in with timely coaching, elevating your team's performance when it matters most! 💡

📧 sales-support@consiliuminc.com
🌐 www.consiliumsoftware.com

15/07/2025

Elevate agent productivity and boost customer satisfaction with seamless integration of Voice and Chat across top CRMs like SAP C4C, Salesforce Service Cloud Voice, and Oracle Service Cloud.
✅ Unified Service Platform
✅ Enhanced Agent Productivity
✅ Exceptional Customer Interactions
📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com
Discover more: https://www.consiliumsoftware.com/smart-crm-cti-connector/
Start delivering a smarter, more efficient inbound journey today! 🚀

14/07/2025

Take your interactions to the next level with our Integrated Voice & Video Communication solutions. Whether it's for business, customer support, or personal connections, Consilium UniVCX™ ensures seamless and efficient communication for everyone.
✨ Key Features:
• One-Click Connectivity: Start WebRTC/VoIP calls effortlessly from your website, mobile app, or messaging platforms—no extra software required!
• Personalized Video Support: Handle inbound video calls for more personal, face-to-face conversations that build trust and clarity.
• Seamless Integration: Easily connect with leading telephony platforms, creating a cohesive and effective communication ecosystem.
💡 Ready to enhance your communication? Let's bring your vision to life with Consilium UniVCX™.

11/07/2025

Supervisors can now leverage threshold-based monitoring to oversee agent performance from the very beginning of each call. This allows for real-time feedback and immediate support, ensuring your team provides top-notch service at all times.
🔍 Seamless Monitoring
⚡ Instant Coaching & Support
📈 Maximize Agent Performance
Elevate your team’s performance with Consilium!

📧 sales-support@consiliuminc.com
🌐 www.consiliumsoftware.com

10/07/2025

Deliver seamless, personalized service with our all-in-one platform—Co-Browse, Voice, and Video in one smooth workflow. Say goodbye to delays and channel-switching!
🔑 Key Features:
• Real-Time Co-Browse
• Voice & Video Support
• Integrated CRM Logging
• Top-Tier Security

Let’s talk about how UniVCX™ can elevate your customer support! 🌟

📧 Contact us: sales-support@consiliuminc.com
🌐 Learn more: www.consiliumsoftware.com

Address

Raffles Park

Telephone

+61406501368

Website

https://www.consiliumsoftware.com/

Alerts

Be the first to know and let us send you an email when Consilium Software Inc. posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to Consilium Software Inc.:

Featured

The Prenatal Consultants
101 Irrawaddy Road, #15-05/06 Royal Square Medical Centre, Singapore

Want your practice to be the top-listed Clinic in Raffles Park?