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Breakthroughs that change patients' lives. Additional information
PRIVACY NOTICE
You understand and acknowledge that by clicking, reacting, commenting or sharing a post, article or link and/or posting on this page or any of its contents, you may be disclosing personal information which may be collected, processed and stored in a Pfizer-managed data base system and/or in the data base system of their/its affiliates or authorized third parties, and which shall be used and administered solely by Pfizer, and its affiliate companies and authorized third parties for the purpose of managing the Facebook account and complying with Pfizer’s regulatory obligations, including reporting of adverse events to the Food and Drug Administration, if applicable. By clicking, reacting, commenting or sharing a post, article or link and/or posting on this page or any of its contents, you give your consent to Pfizer’s (a) collection, processing, storage and use of personal information; and (b) outsourcing of the collection, processing, storage and use of personal information to service providers whether within or outside Singapore. The foregoing constitutes your express consent under the applicable confidentiality and data privacy laws of Singapore and other jurisdictions, and agree to hold Pfizer and relevant parties free and harmless from any and all liabilities, claims, damages and suits of whatever kind and nature that may arise in connection with the implementation and compliance with the authorization you confer hereunder. The foregoing is without prejudice to your rights to reasonable access to, upon demand, and correction of your personal information, as well as your right to lodge a complaint. Please refer to our Privacy Policy: https://www.pfizer.com.sg/privacystatement
Please read Pfizer’s Privacy Policy before proceeding to click, react, comment or share a post, article or link and/or post on this page or any of its contents. In Pfizer Community Guidelines, Pfizer means [Pfizer Private Limited. 80 Pasir Panjang Road #16-81/82, Mapletree Business City, Singapore 117372. URL: www.pfizer.com.sg]. For questions relating to your personal data, please contact our local Data Protection Officer at PDPA_Singapore@pfizer.com. Pfizer Community Guidelines shall be governed by and construed in accordance with the laws of Republic of Singapore and any disputes arising therefrom subject to the exclusive jurisdiction of the Singapore courts. What we expect from our users: general guidelines
The Pfizer Community Guidelines have been created to ensure compliance with the regulations of our industry and our own standards. Here are a few things you should comply with when posting on one of our channels:
• Do not post references to a medicinal product. If your post refers to a product / brand from any company – positively or negatively – we might be required to remove it due to applicable regulations.
• Do not post references to a possible side effect. To report an adverse event or product complaint related to a Pfizer product, use your country contact details found at the top of these community guidelines, or contact your local health authority.
• Do not post any medical advice. If you have any questions about a specific Pfizer medication (bearing the Pfizer logo), please contact your local Pfizer Office or Medical Information. For contact details of Pfizer Medical Information by country, please see the contact details found at the top of these community guidelines. As always, we recommend consulting with your physician on any medical condition, and not use any information contained here as a substitute for medical advice.
• Do not post any personal information or private information of you or of any other person. To protect your privacy, and the privacy of others, do not include personally identifiable information about yourself or any other person (including celebrities, either living or dead), such as phone numbers, email addresses, photographs, information about health or any disease or other personal information in any comments posted to our social media channels, including Chat bots. Pfizer social media accounts are public so please be aware that your posts are non-confidential and will be available for unrestricted viewing. Chat bots shall not be accessed by the general public but may be accessed by the social media owner in accordance with its own terms and conditions.
• Do not post trade secrets or intellectual property rights without authorization. Do not post comments that contain trade secrets or ideas/materials/works protected by third party copyright or other intellectual property rights, such as art, music, videos, photographs, written text, performances, links to other websites or by any trade-marks or logos, models, designs, etc., except with the express consent of the owners of such intellectual property.
• Do not post other contents that might result in a breach of the law. Post that contain predatory conduct towards minors; libel, slander, or defamation of character; terrorism; threats; text, pictures or images that could be described as obscene, profane, lewd, crude, provocative, pornographic or pedopornographic, or as containing gang signs or symbols, gun imagery, political or religious propaganda, derogatory characterizations of any ethnic, racial, sexual or religious group, depictions of alcohol or drug abuse, or promotion of illegal activity or behaviour of any kind, are prohibited.
• Do not post off-topic comments. Please keep your comments relevant to the post that you're commenting on. Avoid posts that are clearly off topic (including but not limited to unsupported accusations or promotion of third party initiatives, services or products).
• Do not send feedback about our products or companies, solicit business, or request donations.
• Do not post vulgarity or offensive contents. Vulgar, harassing, abusive language, comment containing profanity or that are deemed inappropriate are not permitted. Posts may be screened for personal attacks of any kind or offensive terms that target specific ethnic, racial, religious, age or gender orientation groups.
• Do not post contents that might create technical disruptions. Do not post comments that contain spam, software viruses, Trojan horses, worms, time bombs or any other computer code or files or disabling mechanisms that are designed to disrupt, damage or limit the functioning of any software, hardware, telecommunications equipment or that interferes with the operation of the social media site.
• Do not post contents on minors. If your post contains the name or likeness of a minor (as defined in your jurisdiction), you must be the parent or legal guardian of that minor and have all legal rights to act on his/her behalf without the other parent or legal guardian or relevant authority, as the case may be. Pfizer reserves the right to delete any posts at its sole discretion even if the situation is not outlined above. Guidelines for Moderation & Monitoring:
1. Moderation, Monitoring and Reporting
Pfizer will actively monitor the channel to help ensure that users’ posts comply with these Community Guidelines and with applicable legislation, including requirements for safety reporting to health authorities. As such, Pfizer, in its sole discretion, reserves the right to remove any post which is deemed to be not compliant with the Community Guidelines and the current applicable legislation and to block/ban any user from the page. Where the need arises, we will respond to your post but we will not reply to all messages received. If you edit your comment after posting it, we may not be notified of the change and may not address your edited comment. In addition, Pfizer reserves the right to report any comment/post that it believes is in breach of the Terms of Use of the social media to its owner and where it entails a breach of law to report it to the relevant Authorities and to pursue any legal action which is deemed necessary to defend Pfizer rights and interests. In particular your comment, response, or other posting may be submitted to law enforcement if we have a good faith belief that disclosure of such information is reasonably necessary to detect and prevent fraud or to protect the safety/rights of the public or an individual.
2. Right of Pfizer to use your posts
By posting your content on Pfizer social media channels you acknowledge, agree and provide your consent to Pfizer that Pfizer shall be entitled to use those posts and any ideas, techniques, works or materials contained in them (and licenses to Pfizer any rights that you might hold on these ideas, techniques, works or materials) for free, in any way and in any Pfizer media, without any time and territorial limit, regarding any exploitation right (including but not limited to their reproduction, making available to the public, distribution, public communication, transformation, extraction and re-use), and for any purpose whatsoever. Accordingly, please do not submit any ideas, techniques or materials that you wish to keep confidential, for which you expect to receive compensation or on which you do not have the appropriate rights to share.
3. Privacy
Public information. Pfizer social media accounts are public: all posts are non-confidential and will be available for unrestricted viewing. When you post in any of our social media channels, you consent to the fact that your name, likeness and social media handle will be visible and associated with your post and that we (and any other users) may re-use your post elsewhere and thus, we (and any other users) may display your name, likeness and handle there as well, for any purpose. The personal information you might post in Pfizer social media accounts (that you do at your sole discretion) shall not be stored (apart from anonymously) by Pfizer but used, as an inherent part of the post, to merely manage Pfizer social media accounts and, if applicable, enforce Pfizer Community Guidelines; to better understand general trends on how Pfizer digital contents are followed, liked or used, in particular, by analysing the statistics provided to us by the social media platform owner (as part of its services to its social media users) explained below; and to comply with our legal duties (such as the report of product safety events). If you use a Chat bot in Pfizer social media accounts, we remind you not to provide information that identifies you or another individual. In the Chat bot, you may be engaged in a conversation with artificial intelligence programmed by Pfizer and which will be accessed and stored by Pfizer to manage the Chat bot and improve the artificial intelligence learning experience. However, the owner of the social media may have also access thereto in accordance with its own terms and conditions. Social media platform tracking technologies. The social media platform owner provides to all of its social media registered users (including you, if you are also a registered user) with statistics on how Pfizer digital contents are followed, liked or used. The information used to create these statistics is directly obtained by the social media platform owner through the tracking technologies of its sole choice (such as cookies placed in your device). Although we may indicate to the social media platform owner the parameters for the statistics that we would like to receive (and apply any filters as made available by the social media platform owner), it is the platform owner that collects the actual personal information and compiles the statistics. We only receive any statistics from the platform owner in anonymized format. Please refer to the social media platform owner (e.g., its terms and conditions, privacy policy or cookie policy) to know more about the tracking technologies they use and your choices to deactivate them. Your rights (other than for safety purposes and social media platform tracking technologies). If you have any data protection query in this respect (e.g., access, rectification, erasure, restriction, portability and objection), please address it to the Data Protection Officer of the Pfizer entity indicated at the beginning of the Pfizer Community Guidelines. However, you must be aware that some or all of the general data protection rights could be limited in this case since we do not store personal data posted in the Pfizer social media accounts, including Chat bots; unless you tell us, we do not know who you are; and none of these activities requires any further consent from you (other than your free will to publicly post in Pfizer social media accounts, including Chat bots, personal information, which is subject to your compliance with these Pfizer Community Guidelines and the terms of use of the social media platform owner). If the Chat bot is using functionalities of the social media platform (e.g., any chat bot in Facebook works on the Facebook Messenger service), your access and the scope of your deletion rights regarding the messages and the whole conversation (not only in your inbox but also in the inbox of the recipients of your Chat bot messages) shall depend on these functionalities of the social media platform. If you are engaged in a 1:1 conversation in a Pfizer Chat bot (rather than 1 to many) and these functionalities do not enable you to delete a message from Pfizer Chat bot’s inbox, please address your request to the Data Protection Officer of the Pfizer entity indicated at the beginning of the Pfizer Community Guidelines. You may lodge a complaint with a supervisory data protection authority if you disagree with our specific response to a data protection query. If, despite the prohibition of these Community Guidelines, you report an adverse event or product complaint in your posts or in interactions with a Chat bot, personal information about you will be retained (and additional information may be requested from you for safety follow-up purposes) so that the Pfizer organization world-wide (https://selfservehosteu.pfizer.com/legal-entities) -including in other countries different from your home country which may have different personal data standards - can fulfil its safety legal requirements. If you have any data protection query in this respect (e.g., access, rectification, erasure, restriction, portability and objection), use the data protection country contact details found in at the top of these community guidelines. However, you must be aware that some of the general data protection rights could be limited in this case since the data processing purpose is to comply with safety legal duties.
4.Our limited responsibility regarding the posted contents
• The comments (including opinions and statements) and responses that you read on Pfizer channels that are not posted by Pfizer, come from members of the public. Although we are moderating our channels to help compliance with these Community Guidelines, we cannot be and are not responsible for the accuracy or reliability of any comments or materials posted by users.
• Pfizer will use reasonable efforts to include accurate information on our accounts but gives no warranties, undertakings or representations of any kind as to its accuracy, currency, quality, completeness or fitness for purpose. Any information provided by Pfizer and/or made available through our social media accounts is provided on an “as is” basis. Pfizer disclaims all warranties, express or implied to the full extent permitted by law. Pfizer shall be not liable for any loss, damage or cost whatsoever, whether in contract, tort (including negligence) or otherwise arising from reliance on information posted on our social media accounts. This limitation includes any loss, damage or cost caused by any viruses that infect your computer equipment, software or data. Any banner advertising and/or links to third party websites posted on the Pfizer social media accounts do not amount to any endorsement of that website by Pfizer. Pfizer does not have any control over such third party websites and is not responsible for the content posted on such websites. Any use of that website by you is at your own risk and under your responsibility.
