28/12/2025
Thank you for your patience. We would like to share an update on the launch of our agarwood incense and related products online.
The process took longer than we initially expected. As this was our first launch, we started with a smaller product range and limited stock. These items were quickly sold out through in-person bazi appointments, and many customers returned to repurchase after finishing their first batch.
Encouraged by the positive feedback, we took the opportunity to further refine the products. We then placed a larger second order, which unfortunately experienced a longer-than-expected customs clearance process.
In addition, my partners and I were involved in a series of events and volunteer work during this period, which also contributed to the delay.
We sincerely apologise to everyone who has enquired about the online shop and waited patiently. Thank you for your understanding and support.
The online shop should be ready very soon, and we look forward to sharing it with you.