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Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Thursday 09:00 - 18:00 Friday 09:00 - 18:00 Saturday 09:00 - 15:00

Promises Healthcare

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Promises Healthcare

Compassionate care meets clinical excellence. Personalised, evidence-based mental health support for individuals, families and professionals.

13/03/2026

What does “resistance” actually mean in therapy or group facilitation? 🤔

At our recent Skills Training Workshop, we explored a powerful paradigm shift: “Resistance is not opposition; it is a lack of warm-up.” (Zerka T. Moreno)

Through action methods like Doubling and Role Reversal, mental health professionals and facilitators spent the weekend learning how to build deep emotional readiness and guide clients toward true trust. When we give a gentle voice to the unspoken, anxiety drops and connection blooms. 🌱

A huge thank you to the incredible cohort who joined us for this transformative experiential learning!

Want to be in the room next time?

👉 Make sure you are following and to be the first to know when our next specialized training drops. 💜💙

13/03/2026

How do we move from resistance to readiness? 🌱

Last weekend, mental health professionals, therapists, and group facilitators gathered for an incredible Psychodrama Singapore Skills Training Workshop: "From Warm-Up to Trust", trained by Sharmini Winslow.

Too often, hesitation in therapy or group settings is labeled as "resistance." But as psychodrama pioneer Zerka T. Moreno beautifully put it: "Resistance is not opposition; it is a lack of warm-up."

During this highly experiential session, our attendees explored the transformative power of:

✨ Doubling: A relational technique to build emotional readiness and give voice to the unspoken.

✨ Role Reversal & Timelines: Deepening empathy and restoring hope by stepping into life across different times and perspectives.

✨ Moving from Image to Action: Integrating creative, embodied actions to turn insights into sustainable change.

A huge thank you to everyone who brought their authentic selves to the space. The vulnerability, learning, and connection were truly inspiring to witness!

Were you at the workshop? Share your biggest takeaway in the comments below! 👇

Want to deepen your directing skills and experiential toolkit? Make sure you are following Promises Healthcare and Psychodrama Singapore to get first access to our upcoming specialized training sessions.

04/03/2026

How do we talk about the things we find hardest to say? 🗣️

Last week at The Foundry, our community gathered to do exactly that. Dr Terry Spokes, Clinical Director at The Winslow (the residential addiction treatment arm of Promises Healthcare), spoke at an incredibly impactful event: "The Elephant in the Room" organized by The Helping Hand (援手之家). 🐘🐘🐘

This campaign was designed to break down the walls of stigma and hidden struggles surrounding addiction. Dr Terry shared his insights to an engaged room of healthcare professionals about understanding how addiction presents itself today, and most importantly, how we can better support individuals and their families through the recovery process.

The engaged questions, shared reflections, and genuine desire to learn from everyone in the room were truly inspiring. It is always a privilege to connect with practitioners and community members who are dedicated to recovery-focused work. 💜

We stand by a simple truth: reducing stigma begins with informed, compassionate conversations. Thank you to everyone who showed up to learn, share, and support. Take a look at some of our favorite moments from the event below! 👇

🔗 To learn more about residential addiction treatment and our approaches at The Winslow, visit the website at: https://www.thewinslow.com.sg/

03/03/2026

What should parents say when A-Level results are not up to "expectations"? 👇

For families in Singapore, the release of the GCE A-Level results is a monumental day. But if the grades fall short of expectations, it can feel emotionally overwhelming for a teenager. How you react will deeply impact their ability to bounce back.

Our Promises Healthcare clinical team frequently works with families navigating academic disappointment. We've created a comprehensive Parent's Guide to help you manage this delicate situation.

✅ Pause the problem-solving. Do not immediately start planning alternative routes. Let them process the emotion first.

✅ Validate, don't dismiss. Avoid saying "It's fine." Instead, say, "It makes sense that you are upset."

✅ Be their safe harbor. "Your calm presence is the strongest foundation they have to process their disappointment." – Chong Kai Wei, Senior Psychotherapist.

Scroll through our carousel for actionable communication tips, and click here to read our full guide: https://promises.com.sg/blog/a-level-results-parents-guide/

If the stress is causing conflict at home, or if your teen is struggling with intense anxiety, our family therapists are here to provide a confidential space.

Reach out to us today. 💜

28/02/2026

How can parents help their children navigate life after A-Level results? 👇

The A-Level results are out, and for many families in Singapore, this week marks a massive transition. If your child's results were not what they hoped for, your reaction will heavily influence their ability to bounce back.

Our Promises Healthcare clinical team frequently helps youths navigate academic disappointment and transition anxiety. We've put together a guide on what families should do after the results are released:

✅ Give them 48 hours to process. Don't rush into fixing the problem immediately.

✅ Broaden the definition of success. Explore polytechnic routes, different university courses, or gap years together.

✅ Watch for signs of clinical anxiety. Disappointment is normal, but persistent hopelessness requires professional support.

"Your A-Level results are just a coordinate on your life's map, not your final destination." – Rachel Francis, Therapist

Scroll through for actionable advice, and click to read our full guide: https://promises.com.sg/blog/what-to-do-after-a-level-results/

If your teen is struggling to cope with the outcome, our therapists are here to provide a safe, confidential space. Reach out to us today.

26/02/2026

🚨 V**e. Drugs. Alcohol. Addictions. 🚨

It’s the conversation we know we need to have, but often don’t know how to start.

These are the "elephants in the room" affecting our families, friends, and clients. Because of the shame attached to addiction, many suffer in silence - both those struggling with substance use and the loved ones trying to care for them.

Tonight, we are partnering with The Helping Hand (援手之家) for an essential Expert Dialogue to break that silence.

Join Dr Terry Spokes, Clinical Director at The Winslow (the residential addiction treatment arm of Promises Healthcare Group), as he unpacks:

🔎 Why we use substances to fill the voids within us.
🔎 How to effectively speak about and support recovery in those we love.
🔎 How to protect our own mental health and strength as caregivers.

There is no shame in seeking understanding. Let's learn how to support each other better. 💜

📲 Simply scan the QR code on the image or the link below to get Dr Terry’s presentation slides sent directly to you, and sign up for our exclusive newsletter for ongoing support and insights.

👉 Link to download Dr Terry's slides: https://stage.mktg.co.th/join-us/

26/02/2026

A-Level Results Day 2026 Singapore: How to support your child through exam disappointment. 👇

On 27th February 2026, thousands of JC and MI students will receive their GCE A-Level results. As parents and family members, how can you help them navigate this highly stressful day?

Our Senior Educational Psychologist, Woo Mei Hui from Promises Healthcare emphasizes that students do not need a "perfect reaction" - they just need a safe space to process their emotions.

Here is a gentle checklist for the family:
✅ Encourage them to eat something simple (like toast or porridge) to give their brain glucose for emotional regulation.

✅ Let them decide their first 30 minutes after getting results - whether that is quiet time alone, or grabbing bubble tea.

✅ Remind them to delay big decisions for 24 hours. Eat, sleep, and talk first.

If the results are not what they hoped for, do not invalidate their feelings. Even if you think "it is not a big deal," their emotions make sense to them.

Scroll through our carousel for practical coping skills.

If your child is experiencing panic attacks or dark thoughts, our clinicians are here to provide a safe, confidential space.

Read the full guide here: https://promises.com.sg/blog/gce-a-level-results-day-checklist/

24/02/2026

Is your child waiting for their A-Level results?

Here is how you can support them through the anxiety. 👇

The weeks leading up to the A-Level results release can be incredibly stressful for youths in Singapore. 😖

The fear of the unknown, combined with societal expectations, can lead to severe anxiety and burnout. 😫

We believe that mental well-being should always come before academic perfection. We’ve put together a comprehensive guide on how students, and parents - can navigate this nerve-wracking waiting period.

✅ Focus on controllable routines.
✅ Explore alternative education pathways together.
✅ Foster open, non-judgmental conversations at home.

Scroll through our carousel for quick tips, and click here to read the full article by Tan Su-Lynn, our Principal Educational Psychologist: https://promises.com.sg/blog/waiting-for-a-level-results-anxiety-singapore/

If you or your child are feeling overwhelmed, our therapists are here to help. Reach out to Promises Healthcare today.

13/02/2026

Love isn’t always fireworks. Sometimes, it’s just showing up for yourself. 💜

Everywhere we look today, we see messages about "perfect" love.
But at Promises Healthcare, we know the reality is often more complex.

For some, Valentine's Day is a celebration.
For others, it’s a reminder of loss, a trigger for anxiety, or just a day where the silence feels a little louder.

If you are struggling today, we want you to know:
✨ Your worth is not measured by your relationship status.
✨ Your grief or sadness does not make you "broken."
✨ Prioritizing your mental peace is a valid way to celebrate.

Swipe through for a reminder of the love that matters most - the one that starts within. 👉

What is one small, kind thing you are doing for yourself today? Let us know in the comments. 👇

12/02/2026

🍊 Rest, Reflect, and Recharge: Chinese New Year 2026 Update

As we welcome the Year of the Horse, we celebrate not just the festivities, but the importance of vitality and moving forward with strength. To allow our team to recharge and spend time with loved ones, Promises Healthcare will be taking a break for .

Please be informed:
➡️ Monday, 16 February 2026: Open from 9am – 3pm
➡️ Tuesday, 17 February 2026: CLOSED (Public Holiday)
➡️ Wednesday, 18 February 2026: CLOSED (Public Holiday)

We will resume normal operating hours on Thursday, 19 February 2026.

Note: Holidays can be a mix of emotions. Remember to pace yourself, set boundaries where needed, and find moments of peace amidst the celebration. 💜

⛑️ We are here for you: While our clinic is paused, support is available.
Non-Urgent Queries and Appointment Booking: Contact us at https://promises.com.sg/contact-us/

🆘 For Immediate Support:
• IMH 24-hr Helpline: 6389 2222
• SOS 24-hr Helpline: 1800 221 4444
• Emergencies: Please dial 995 or head to the nearest A&E

Wishing you a season filled with peace, resilience, and compassionate connections. Happy Lunar New Year! 🧧

05/02/2026

Tired of Fighting About Screen Time? 📱💥

Is screentime the constant battle in your home? Screens are the symptom, not the source. Why taking away the phone or iPad might miss the point.

It’s easy to see the device as the enemy, but Senior Psychotherapist Chong Kaiwei from Promises Healthcare suggests we look deeper. 🔎

She shares her insights with The Straits Times and explains that while screens are often the most visible source of family tension, they are rarely the root cause. Addressing the issue isn't just about confiscating devices - it’s about understanding why they’ve become so vital to the child’s world. 🫶

By decoding what screen use represents; whether it's an escape, a coping mechanism, or a need for connection - we open the door to meaningful change, rather than just power struggles. ❤️

Read more on how to shift the conversation from 'restriction' to 'understanding' in the article below. 👇
https://www.straitstimes.com/singapore/parenting-education/excessive-screen-use-often-a-coping-mechanism-for-deeper-issues-experts-say

30/01/2026

🤳 From Screen Time to Crime? The Psychology of Digital Addiction. 😖

The path from "innocent scrolling" to high-risk behavior is often fueled by the very algorithms designed to keep us engaged.

In The Straits Times feature, our Senior Clinical Psychologist, Dr Sandor Heng, breaks down the shared mechanisms between problematic screen use and compulsive consumption. 🫨

He explains how engagement-driven platforms can act as "cue priming," reinforcing novelty-seeking behavior that - in vulnerable individuals, can escalate into dangerous territory. ‼️

🔗 https://www.straitstimes.com/singapore/courts-crime/mobile-phone-gift-at-13-led-to-porn-addiction-and-conviction-for-voyeurism

Address

Promises Healthcare, 10 Sinaran Drive #09-22/23, Novena Medical Centre
Singapore
307506

Opening Hours

Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00
Saturday	09:00 - 15:00

Website

https://linktr.ee/promiseshealthcare, http://www.promises.com.sg/

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