Legacy Health

Legacy Health Leading Revenue Cycle Management service provider in the US Healthcare Industry.

Patient payment portals are transforming the way healthcare organizations manage collections. By offering digital conven...
08/11/2025

Patient payment portals are transforming the way healthcare organizations manage collections. By offering digital convenience, real-time transparency, and flexible payment options, these tools empower patients to take control of their healthcare finances. This not only leads to quicker payments but also enhances the overall patient experience. For providers, the benefits are just as significant. Reduced administrative burdens, fewer follow-ups for outstanding balances, and improved cash flow. It’s a win-win approach that brings financial clarity to both sides of the healthcare journey.

On the 13th of July, the second batch of Legacy Health’s Colombo team consisting of nearly 300 vibrant team members emba...
08/07/2025

On the 13th of July, the second batch of Legacy Health’s Colombo team consisting of nearly 300 vibrant team members embarked on their much-anticipated annual getaway to Club Dolphin Hotel, Negombo. From the moment they set off, excitement filled the air, with everyone ready to trade their routines for a day of relaxation, fun, and connection.

As the sun rose over the coast, the team embraced the spirit of the day with lively games, energizing group activities, and plenty of laughter. The ocean breeze, the golden sands, and the scenic beauty of Club Dolphin created the perfect setting for our team to unwind, recharge, and celebrate the bonds that keep us united.

This trip was more than just a break from work, it was a celebration of togetherness, appreciation, and the vibrant culture we continue to build at Legacy Health.

At Legacy Health, we believe in nurturing not just careers, but the wellbeing of our people. Our annual trips are a reflection of our commitment to creating meaningful experiences that bring joy, renewal, and a stronger sense of community.

08/06/2025

Shaping Leaders | Leadership Development Program for Junior Management

Shaping Leaders was a transformative four-week Leadership Development Program conducted from April 25th to May 16th, tailored for newly promoted junior management at Legacy Health. This program was thoughtfully designed to equip participants with the core competencies and confidence required to thrive in their new roles. Key focus areas included capacity planning, data-driven decision-making, performance appraisals, and grievance handling, the critical pillars of effective leadership.

One of our newly appointed junior managers who participated in the program, shared how Shaping Leaders served as a powerful catalyst in her transition. She clearly emphasized how the program helped her gain clarity, sharpen key skills, and step into her new role with greater confidence and readiness.

These valuable sessions were facilitated by a panel of seasoned leaders, including Rukshan Tennekoon (Vice President – Shared Services), Chathuri Wimalanaga (Senior Director – Human Resources, Chartered FCIPM) and Shalana Fernando a valuable internal resource. Each brought their unique expertise, offering real-world insights, strategic frameworks, and actionable tools to guide our new leaders. Their contributions helped shape an engaging and supportive learning environment; one that reflects Legacy Health’s deep-rooted commitment to cultivating leadership from within.

At Legacy Health, we believe that leaders are made, not born. This belief aligns with our core values of nurturing leadership qualities within our employees by ensuring they are continuously supported, empowered, and equipped with the skills and knowledge they need to become impactful and effective leaders.

Did You Know? Nearly 80% of Medical Bills in the U.S. Contain Errors, And It’s Costing Providers Thousands Every Year. B...
08/04/2025

Did You Know? Nearly 80% of Medical Bills in the U.S. Contain Errors, And It’s Costing Providers Thousands Every Year.

Billing inaccuracies are more than just clerical oversights. They’re a major financial and operational burden on healthcare organizations. These preventable mistakes often lead to delayed reimbursements, denied claims, and lost revenue. Without robust Revenue Cycle Management (RCM) practices in place to catch and correct these errors, providers risk significant financial setbacks and administrative inefficiencies. Investing in accurate, proactive billing processes isn’t just about compliance, it’s a critical step toward long-term sustainability and improved patient care delivery.

As your trusted revenue cycle partner, At Legacy Health we are actively reviewing the details of the new legislation to ...
08/04/2025

As your trusted revenue cycle partner, At Legacy Health we are actively reviewing the details of the new legislation to ensure full compliance and make the necessary adjustments to our processes. Our goal is to support you in navigating these changes effectively by helping you:

Maintain clear, accurate, and transparent billing statements for your patients

Ensure compliance with new regulatory requirements and reporting standards

Improve patient communication regarding financial responsibilities

Adapt to any changes in reimbursement processes introduced by the legislation

We recognize that such changes may prompt questions or require operational adjustments. Please rest assured that our team is fully committed to supporting you through this transition and will continue to keep you informed of any developments that may affect your practice.

If you require further information or personalized assistance related to this legislation, please do not hesitate to reach out. We’re here to help.




07/29/2025

Legacy Health Sports Season 2025 – Cricket Tournament Highlights

The most exciting event of the Legacy Health Sports Season 2025, the annual Cricket Tournament was held on 20th July at Wesley Grounds, Colombo. With 21 men’s teams and 7 women’s teams taking part, the energy was high from the very beginning. The games started at 8:30 a.m. with the qualifier rounds, and it turned into a day full of action, team spirit, and great sportsmanship.

Both the men’s and women’s teams played with passion and gave it their all. From the first match to the finals, everyone brought their best game. It was clear that the teams had spent a lot of time preparing, and their hard work showed in every match.

As the tournament moved into the quarterfinals and semifinals, the competition got even tougher. The games were close, and it was hard to tell who would make it to the finals. The crowd cheered for every run, catch, and wicket, fully enjoying the fun and excitement.

In the end, Team Strikers and Team X-Squad made it to the men’s final, while Team Huskies and Team Radiant Rebels reached the women’s final. The final matches were intense and exciting. All four teams gave it everything they had.

Team Strikers won the men’s title, and Team Radiant Rebels took home the women’s trophy. Both teams played with great skill and showed true team spirit throughout.

At Legacy Health, we believe in coming together, supporting each other, and celebrating our people. Events like this not only highlight talent but also bring our teams closer together.

A big congratulations to all the teams for making this tournament one to remember!

Effective denial management is a game-changer in Revenue Cycle Management (RCM). By identifying recurring claim errors, ...
07/29/2025

Effective denial management is a game-changer in Revenue Cycle Management (RCM). By identifying recurring claim errors, addressing their root causes, and proactively reducing future denials, healthcare providers can ensure faster, more consistent reimbursements and significantly improve cash flow. A strategic approach to denial management not only minimizes revenue leakage but also strengthens the entire RCM process.

RCM and Patient Care: A Vital Connection That Shapes the Patient Experience Legacy Health believes exceptional healthcar...
07/25/2025

RCM and Patient Care: A Vital Connection That Shapes the Patient Experience

Legacy Health believes exceptional healthcare is about more than clinical quality. It’s also about financial clarity and compassionate support throughout the revenue cycle. As a leading Revenue Cycle Management (RCM) provider, Legacy Health serves over 12,000 clients across all U.S. states, Washington D.C., and Puerto Rico, supporting a range of healthcare providers from large hospital systems to smaller practices.

What sets Legacy Health apart is its patient-centered approach, recognizing the human element behind every claim and bill. The company focuses on timely claim resolution by speeding up insurance approvals and reducing denials, ensuring steady cash flow for providers. Transparent billing helps patients clearly understand their healthcare costs, reducing confusion and fostering trust. Billing statements are simplified to help patients pay accurately and on time. Legacy Health also handles collections with empathy, offering respectful communication and flexible payment options that maintain patient trust while supporting financial recovery.

By integrating operational efficiency with empathy, Legacy Health strengthens the vital link between financial management and patient satisfaction, delivering better outcomes for both healthcare providers and their patients.

In today’s evolving healthcare landscape, patients have become the third-largest payer, highlighting the growing importa...
07/21/2025

In today’s evolving healthcare landscape, patients have become the third-largest payer, highlighting the growing importance of patient financial responsibility. To ensure financial success, providers must adopt patient-friendly billing practices as a core part of their Revenue Cycle Management (RCM) strategy. Transparent communication, easy-to-understand statements, and convenient payment options not only enhance the patient experience but also improve collections and reduce bad debt.

We’re proud to announce that Legacy Health Chennai Team, clinched second place in the women’s division of the Dreamit Bi...
07/21/2025

We’re proud to announce that Legacy Health Chennai Team, clinched second place in the women’s division of the Dreamit Bigger Corporate Badminton Tournament held last week!

Our dynamic duo, Monica and Ashwini, delivered an impressive performance throughout the competition. Their coordination, agility, and strategic play stood out on the court, a perfect reflection of the core values we uphold at Legacy Health: hard work, precision, adaptability, and responsiveness.

They began their winning streak with a solid victory against BVSoft Technologies (21/15), followed by a tough match against Lambdents in the second round, where they narrowly lost (14/21). Bouncing back strong, they defeated Busoft in the third round (21/17) and powered through the semi-final with an impressive win over SRM Tech (21/18). In the final rematch against Lambdents, they fought valiantly but finished just short with a score of 15/21.

Though the final match was a close battle, Monica and Ashwini’s exceptional teamwork and sportsmanship made us all proud. Their achievement is a shining example of what we can accomplish when passion meets perseverance.

Annual Trip 2025 | Kandy TeamOn the 29th of June, our Kandy team embarked on their much anticipated annual getaway, spen...
07/18/2025

Annual Trip 2025 | Kandy Team

On the 29th of June, our Kandy team embarked on their much anticipated annual getaway, spending a relaxing and joyful day together at the breathtaking Victoria Golf Resort. Surrounded by nature’s serene beauty, the resort provided the perfect backdrop for a day filled with laughter, warm conversations, and cherished memories.

Over 250 team members came together not just to take a break from the usual work routine, but to truly connect with nature, with themselves, and most importantly, with each other. It was a day where colleagues became companions and workplace bonds transformed into lasting friendships.

At Legacy Health, nurturing meaningful relationships and a sense of belonging is deeply embedded in our culture. We believe that wellness isn’t just physical, it’s emotional, social, and mental. Events like these are a reflection of our commitment to promoting holistic wellbeing and fostering a workplace where every individual feels valued and supported.

Just as each member of our Legacy team leaves an indelible mark on our journey, we strive to create experiences that leave a lasting impression on theirs.

07/15/2025

Shaping Leaders, the Leadership Development Program for newly promoted junior management, was held from April 25th to May 16th with the objective of equipping our new leaders with the essential skills and knowledge needed to thrive in their roles. Designed as a four-part weekly series, the program focused on strengthening leadership capabilities through focused, practical learning.

One of the key sessions covered Appraisal & Performance Reviews and Grievance Handling which are critical areas for any emerging leader. This session was conducted by Chathuri Wimalanaga, Senior Director of Human Resources at Legacy Health and a Chartered FCIPM professional, known for her expertise in HR leadership and performance management.

Her session was immensely valuable to our new wave of leadership. She offered practical and actionable insights on the importance of cultivating the right mindset and thinking patterns, emphasizing active listening as a vital leadership skill. Additionally, she highlighted the significance of understanding the right tools and strategies to handle performance evaluations and workplace concerns effectively.

At Legacy Health, leadership is nurtured with care, warmth, knowledge, and purposeful training, ensuring that every leader is empowered to grow, guide, and inspire.

Address

15851 Dallas Parkway, Suite 600
Addison, TX
75001

Opening Hours

Monday 8:30am - 5:30pm
7pm - 4am
Tuesday 8:30am - 5:30pm
7pm - 4am
Wednesday 8:30am - 5:30pm
7pm - 4am
Thursday 8:30am - 5:30pm
7pm - 4am
Friday 8:30am - 5:30pm
7pm - 5:30pm

Telephone

+94112058470

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