ACU-Serve

ACU-Serve ACU-Serve is the largest and most complete HME Revenue Cycle Management Provider in the country

Frustrated by a lack of visibility into your AR progress? Our team provides detailed metrics on each collector, includin...
01/08/2026

Frustrated by a lack of visibility into your AR progress? Our team provides detailed metrics on each collector, including denial and collection rates, so opportunities for improvement are easy to spot.

Clear accountability keeps teams focused on the right claims at the right time, reducing leaks in the revenue cycle.

Big things are happening behind the scenes at ACU-Serve. It was great to gather with our leadership and technology teams...
01/07/2026

Big things are happening behind the scenes at ACU-Serve. It was great to gather with our leadership and technology teams to hear about the new and upcoming advancements we’re working on in 2026 and how we're continuously improving efficiency for our clients.

Understanding infusion billing shouldn’t be complicated.ACU-Serve empowers infusion and specialty pharmacy providers to ...
01/06/2026

Understanding infusion billing shouldn’t be complicated.

ACU-Serve empowers infusion and specialty pharmacy providers to turn raw data into clear action. With ACU-Insight, you can monitor claim patterns, measure payer behavior, and anticipate cash flow in real time.

When your team has clear visibility, it can operate with true confidence.

12/29/2025

As infusion providers expand, maintaining the same high-touch patient care while keeping reimbursement consistent and compliant becomes a challenge.

That’s where ACU-Serve comes in. Our infusion experts help you scale efficiently by optimizing processes, eliminating revenue leakage, and strengthening payer relationships — all without losing focus on what matters most: the patient. Connect with our infusion department today.

Leading HME/DME organizations look beyond basic RCM; they look for visibility. With ACU-Insight, our analytics platform,...
12/26/2025

Leading HME/DME organizations look beyond basic RCM; they look for visibility. With ACU-Insight, our analytics platform, you can see what’s really driving your performance: payer behavior, AR trends, denial patterns, and team productivity. Because insight without action means nothing — and at ACU-Serve, results matter.

12/23/2025

"Many providers rely only on digital reminders and see connection rates drop as low as 13-18%. That’s a missed opportunity, not just for revenue, but for patient care.

A live call program changes the equation. When trained specialists create stronger connections, it improves patient engagement and drives consistent revenue for your business."

Read more: https://bit.ly/4rPZ56p

12/18/2025

ACU-Serve’s Resupply team blends automation for timing, routing, and nudges with people who understand barriers, benefits, and behavior. When a patient clicks but doesn’t complete, our agents step in because intent deserves action.

Increased electronic order rates don’t automatically mean better results. Real results come from knowing your patients, reading the data, and responding with care. Connect with Kyle on our team today! https://bit.ly/47Hy90Y

You can’t afford a partner who disappears after implementation. You need one who shows up with transparency, measurable ...
12/15/2025

You can’t afford a partner who disappears after implementation. You need one who shows up with transparency, measurable outcomes, and a commitment to continuous improvement. At ACU-Serve, accountability is built into everything we do. From daily reporting to executive-level analytics, we don’t just promise performance — we prove it.

12/12/2025

"Preventable billing errors can drain time, margin, and morale. By focusing on documentation, coding precision, and proactive claim management, DME providers can build a revenue cycle that performs efficiently and withstands payer scrutiny."

Read more: https://bit.ly/4pyGuub

12/11/2025

As part of our ongoing commitment to innovation and client success, ACU-Serve is proud to announce a new partnership with R2 Health (R2).

R2 Health is a web-based medical billing and revenue cycle platform designed to improve cash flow, reduce bad debt, and employee costs.

This partnership reinforces ACU-Serve’s technology-enabled approach—connecting best-in-class platforms with hands-on expertise to help providers operate efficiently, compliantly, and profitably.

12/05/2025

Compliance update! Medicare has initiated audits of Lymphedema Compression Treatment Items, resulting in further clarification regarding acceptable documentation standards.

Suppliers must adhere to documentation principles outlined in Medicare manuals and publications. Read more: https://bit.ly/4iJa0eb

12/03/2025

As you set 2026 goals, make sure your revenue cycle is built to grow with you.
ACU-Serve partners with HME, DME, and Infusion providers to streamline operations, strengthen payer performance, and uncover the cash flow you’re leaving on the table.

Let’s talk about how to scale your business—strategically, compliantly, and profitably.

Address

121 South Main Street
Akron, OH
44308

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