Family Support Services

Family Support Services A multi-service nonprofit agency serving the Amarillo area since 1908.

Family Support Services is a private, non-profit, multi-service agency that serves almost 20,000 people each year. When individuals and families face crises such as family violence, sexual assault, divorce, abuse, stress, and other challenges, they have multiple needs. Family Support Services provides a comprehensive network of clinical, educational, and crisis intervention programs and services to individuals in the Texas Panhandle region.

We are grateful for Jimena’s commitment to the Youth Advisory Committee!
09/05/2025

We are grateful for Jimena’s commitment to the Youth Advisory Committee!

YAC Student Spotlight: Meet Jimena! 🌟

Jimena is a student at Caprock High School, and currently part of the wrestling team, and she absolutely loves Asian and Italian food! Something you might not know about her, she used to be on the swim team!

"I love YAC because it has given me the opportunity to be involved in our community and I have learned so much here."

Jimena brings incredible energy and ambition to everything she does, and we’re so excited to have her as part of YAC!

🌟 Friday Spotlight:Meet Lesly Cruz, one of our passionate Bilingual Advocates here at FSS! Lesly has called Amarillo hom...
09/05/2025

🌟 Friday Spotlight:
Meet Lesly Cruz, one of our passionate Bilingual Advocates here at FSS! Lesly has called Amarillo home since 2006 and is a proud mom to three amazing kids. Her journey to advocacy has been anything but conventional — and that’s what makes her story so inspiring.

Lesly originally pursued nursing, but life had other plans. She served as a correctional officer for eight years before taking a courageous leap of faith into advocacy. Today, she brings that same strength and resilience to her role at Family Support Services, walking alongside individuals and families through some of their toughest moments.

What inspires Lesly most about our mission is being able to hold space for people in their most vulnerable times, supporting them as they find hope, healing, and stability. "The work we do not only provides comfort in the present," she says, "but also builds the foundation for long-term healing and growth." Her passion for creating a community free from violence drives her every day.

When she’s not working, Lesly loves spending time with her family, traveling, exploring new restaurants, and enjoying her mom’s delicious home-cooked meals (which are her favorite way to recharge).
One of her favorite things about working at FSS? The incredible teamwork across departments, which ensures that clients are supported holistically and compassionately.

We’re so grateful to have Lesly as part of the FSS team. 💙 Her empathy, strength, and dedication are a true asset to our community. Thank you, Lesly!

Every child deserves a safe home. Growing up in violence doesn’t just hurt in the moment—it increases the risk of depres...
09/04/2025

Every child deserves a safe home.

Growing up in violence doesn’t just hurt in the moment—it increases the risk of depression and suicidal thoughts later in life. By standing with survivors and investing in prevention, we can offer safety, healing, and hope for the future.

Need help? Call 988 for su***de support. For family violence, call us at 806-342-2500 or reach our 24/7 Bilingual Helpline at 806-374-5433.

Big O’s Cocina is on site at Family Support Services!  Come grab breakfast or lunch and support a good cause! 10% of pro...
09/04/2025

Big O’s Cocina is on site at Family Support Services! Come grab breakfast or lunch and support a good cause! 10% of proceeds will go towards mental health efforts for our community. 🌶️

💜 September is Su***de Prevention Awareness Month Did you know there is a powerful connection between su***de, domestic ...
09/02/2025

💜 September is Su***de Prevention Awareness Month

Did you know there is a powerful connection between su***de, domestic violence, and sexual assault?

Survivors often carry invisible wounds that, without the right support, can lead to a much higher risk of depression, PTSD, and suicidal thoughts.

Abusers may use isolation and threats to keep victims trapped, increasing hopelessness.

Young people who experience dating violence or sexual assault are especially vulnerable to suicidal thoughts and attempts.

But there is hope.

Support, advocacy, and safe connections can change lives. No one should feel alone in their pain.

If you or someone you love is struggling or in a crisis situation, please know help is always available:
📞 National Su***de & Crisis Lifeline: 988
📞 FSS 24/7 Crisis Helpline: 806-374-5433

Happy Labor Day! We are grateful for our staff, volunteers, and partners who give their time and energy to support survi...
09/01/2025

Happy Labor Day! We are grateful for our staff, volunteers, and partners who give their time and energy to support survivors, veterans, families, and youth!

Our offices are closed today. If you or someone you know is in crisis, our 24/7 Helpline is always available at 806-374-5433. Normal business hours resume tomorrow.

The Youth Advisory Committee had a great time at the Palo Duro/Tascosa game last night!
08/30/2025

The Youth Advisory Committee had a great time at the Palo Duro/Tascosa game last night!

Catch the YAC tailgating at the Palo Duro vs. Tascosa game tonight!  Grab a  free hot dog, play some corn hole and head ...
08/28/2025

Catch the YAC tailgating at the Palo Duro vs. Tascosa game tonight! Grab a free hot dog, play some corn hole and head over to the game!

🏈 Tailgate Party – August 28 🏈

Join us for a fun-filled evening on Wednesday, August 28 at 5:30 PM in the North End parking lot of Dick Bivins Stadium as Palo Duro takes on Tascosa!

Enjoy a FREE hot dog 🌭, good vibes, and great talks before the big game.

Mention this post when you stop by for a special surprise! 🎁

We can't wait to see you there! ☀️

Drop a comment 👇 and let us know who you're cheering for:

Chris: "PD got this!"
Jaylynn: "Tascosa is my team!"

What a powerful story of courage from both the survivor and her son. In moments of domestic violence, it’s not always ea...
08/28/2025

What a powerful story of courage from both the survivor and her son. In moments of domestic violence, it’s not always easy to know the right steps to take, but we are grateful that he had a second chance to reach out to law enforcement for help.

Thank you, 47th District Attorney's Office and all the agencies involved.

On 10/10/2023, 911 began receiving repeated phone calls from a cell phone number. No one was speaking on the phone directly, but dispatchers could hear a woman crying and a man yelling and screaming at her. The Amarillo Police Department was able to determine the phone number was linked to defendant Randall Bivins, but when they called him, he said everything was fine and the 911 call must have been accidental. APD officers attempted to locate the defendant and his wife but were unable to do so. Several hours later, the victim’s son called 911 reporting that the defendant had dropped his mom off and she had multiple visible injuries. APD responded and the victim reported that the defendant had choked her, hit her, and held her captive in their vehicle for hours before dropping her off. She also told police that this was not the first time he’d been physically abusive, though she had never before reported the assaults.

In August 2025, a jury in the 320th District Court heard the cases against Mr. Bivins for domestic violence strangulation and kidnapping. Over five days, they listened to testimony from the victim, her son, Amarillo Police Department officers, and other professionals involved in investigating the case. The jury convicted the defendant on both cases and then heard evidence at punishment, including documents showing the defendant’s prior felony convictions. The jury returned a verdict of 35 years TDC on each case, and Judge Denny sentenced the defendant accordingly. By law, the sentences will run concurrently because they stem from the same criminal incident.

The District Attorney’s Office wants to thank the victim for her bravery and willingness to testify. District Attorney Jason Herring said, “An abusive partner often relies on their belief that the victim will not report or cooperate with law enforcement. We are grateful the victim was willing to speak out about what happened so that we could seek justice against her abuser.” The District Attorney’s office also wants to thank the Domestic Violence Unit at the Amarillo Police Department, the victim coordinator, and our community partners like Family Support Services. Through coordinated efforts, it is our belief that we can help reduce the violence happening in our community.

A heartfelt thank you to Big O’s Cocina & Cheesecake HSTL for their incredible support and generosity!During the month o...
08/27/2025

A heartfelt thank you to Big O’s Cocina & Cheesecake HSTL for their incredible support and generosity!

During the month of September they are donating 10% of proceeds to support mental health counseling in our community.

Check out the dates and let's come together for a great cause!

Girls’ Circle is back tomorrow!  6th, 7th and 8th grade girls are welcome to join us at 5:30PM at Family Support Service...
08/26/2025

Girls’ Circle is back tomorrow! 6th, 7th and 8th grade girls are welcome to join us at 5:30PM at Family Support Services!

Address

2209 SW 7th Avenue
Amarillo, TX
79106

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 4:30pm

Telephone

+18063422500

Website

https://linktr.ee/FamilySupportServicesofAma

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