Twin City Ambulance Corporation

11/21/2025

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11/13/2025

In honor of World Kindness Day, We want to share a very simple story of the kindest kind... On duty Paramedic Supervisor McGinnis received a call from an elderly resident reporting that the lockbox attached to the exterior of her house was missing. Supervisor McGinnis then went to her house and found it in her garden and it was no longer working. He then took it upon himself to go to the store, buy her a new one and install it. He then verified with the 911 operators that access codes were verified. She was very grateful for Supervisor McGinnis' generous act of taking care of it right away.
We are proud to have Supervisor McGinnis on our team! This simple act, created security for this resident. She no longer needed to worry. Thank you Supervisor McGinnis! We are very proud of you.

Exterior lock boxes allow first responders to access a building in the event no one is able to unlock the door for us. If you have one, please make sure to register it with your local police department.

11/11/2025

Thank you to all who have served our country, including our own team members some of whom are currently deployed. 🇺🇸

11/08/2025

We are a proud sponsor of Amherst Rotary Trivia Night. You can win even if you are not able to attend!

10/28/2025

Shout out to our team! Our Dispatchers and EMS providers are some of the best! We are so very grateful for the work you do. And we want to thank our partners in Fire, Police and their dispatchers too! THANK YOU ALL FOR SERVING YOUR COMMUNITIES!

10/09/2025

Special thank you to River Road Volunteer Fire Co. #3 for having us at your open house! These 2 had a great time too!

10/08/2025

10/01/2025

09/22/2025

Training opportunity for EMS providers! EMS are exposed to high rates of traumatic events. Join us for this very important topic.

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09/22/2025

Welcome our newest group of Paramedic graduates!
They have completed a rigorous program of classroom and clinical hours in addition to working their schedules. Each has also completed the NYS certification exams are starting their field training.
Congratulations to all of you!

09/17/2025

According to the Red Cross, only 10.5% of the approximate 350,000 annual “out of hospital cardiac arrests” will survive.
This patient is one of those 10%.
What a special day to be able to shake his hand! We are grateful to have had the opportunity to assist this family in meeting some of the heroes involved in his survival. From the dispatcher giving CPR instructions to the Getzville Fire department and our own team members who treated and transported the patient to the hospital. These first responders train regularly and it shows!
And thank you to the family for showing these first responders your appreciation! They rarely hear of the outcomes of their patients and these moments remind us of why we do what we do!

There is a phrase used in Dispatching.

Tell us your worst, We will send you our best.

In the early morning hours of August 17, 2025, Amherst Fire Control received a call from a resident on North French Rd where her 61 year old husband was unresponsive and not breathing. Our dispatchers worked together to send her help as quickly and safely as possible and stayed on the phone with her giving her pre-arrival instructions. She and her son had taken a CPR class but needed refreshing and was walked through CPR instructions over the phone by Jason. Jason was a part time dispatcher with the Amherst Police Dept before joining our ranks full time. He has been with us for just over 3 years. Jason is an EMT and a member of Getzville. The Getzville Fire Company was alerted along with Twin City Ambulance. Crews arrived and confirmed the male was in cardiac arrest. Many hands worked to help this male survive this cardiac event and he was transported to a local hospital with fire personnel on board. Today, Jason, members from Getzville and staff from Twin City Ambulance had the chance to meet the man that they had saved.

We rarely hear outcomes of incidents but today was surely a special day for all involved.