STS North Carolina

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STS North Carolina

Speech-to-Speech NC is a free telecommunications relay service that allows people with a speech disab

12/16/2025

On the third day of relay, STS North Carolina shared with me:
Hearing Carry-Over (HCO) lets you type out what you want voiced on your calls by a relay operator, while you listen to everything the other party says.

Perfect for holiday calls with family! https://nc-sts.com/

Video Description: [A large metallic blue 3 at the top of a curved corner square with the STS North Carolina logo in the top right corner. “Hearing Carry-Over (HCO) lets you type out what you want voiced on your calls by a relay operator, while you listen to everything the other party says.” Hands type on a keyboard.]

12/15/2025

Are you looking to enhance communication accessibility? Join our FREE monthly webinars on IP Relay! Learn how to make and receive phone calls using text, making communication easier and more efficient!

In our webinars, you will:
• Discover how to utilize your computer, tablet, or phone for seamless connections.
• Understand the process of typing your conversation while a trained operator voices it.
• Experience real-time replies that ensure smooth communication.

This is a fantastic opportunity to empower yourself or your team with essential communication tools. Sign up today at nc-sts.com/webinar and take the first step towards more accessible communication! 🙌💖

ID: [Three hands hold up cellphone with hearts popping out of the phones. From left to right the screens display, “Free webinar.” “STS North Carolina.” “IP Relay.” “December 17, 2025. 10 am – 11 am. Are you looking to enhance communication accessibility? nc-sts.com/webinar.”]

12/15/2025

On the second day of relay, STS North Carolina shared with me:
📞 Relay services connect people who are Deaf, Hard of Hearing, DeafBlind, and/or have speech disabilities with the world, including with each other and standard phone users. It’s communication without barriers!

ID: [A large metallic blue 2 at the top of a curved corner square with the STS North Carolina logo in the top right corner. “Relay services connect people who are Deaf, Hard of Hearing, DeafBlind, or have speech disabilities with the world, including with each other and standard phone users. It’s communication without barriers!“ A large group of people fill in along the bottom of the image.]

12/15/2025

If Hearing Carry-Over (HCO) was a cupcake, what would the key ingredients be?
1) The cake: HCO is designed for People who have speech differences.
2) The frosting: Listen on your calls and have your typed messages voiced for you.
3) The sprinkles: HCO service is available 24/7
4) The cherry on top? HCO is available at no cost to anyone who lives or works in North Carolina.

ID: [A diagram of an STS North Carolina cupcake. “IF HCO were a cupcake these would be the ingredients. Hearing Carry-Over (HCO). Sprinkles: Available 24/7. The cherry on top: Available 24/7. Frosting: Listen on your calls and have your typed messages voiced for you. The cake: designed for people who have speech differences.”]

12/14/2025

We’re kicking off 12 days of accessible communication! Follow along to learn how relay services keep everyone connected this holiday season.

Video Description: [STS North Carolina logo. Colorful circles pulse around the outside of a curved corner square of white with text reading, “The 12 days of relay start today!”]

12/13/2025

✈️ Traveling for work this holiday season? Don’t miss a beat—or a word.

With Relay Conference Captioning (RCC), you can stay fully engaged in meetings, webinars, and conference calls—no matter where you are.

All you need is an internet connection! RCC works seamlessly on your smartphone or tablet, making it the perfect accessibility tool for busy professionals on the go. As long as you live or work in State, RCC is available for you to use at no cost.

📲 Sign up today to make your next meeting more inclusive: https://relaync.com/how-do-you-schedule-rcc/

ID: [“Traveling for work this holiday season? Don’t miss a beat – or a word by adding RCC to your virtual meetings!” A woman bundled up for winter walks through an airport while on her phone. The STS North Carolina logo is in the bottom left corner.]

12/12/2025

Kevin Earp shares what it was like when TTY relay first became available and why it’s still essential today!

Video Description: Hello there, my name is Kevin Earp and I remember my time at Relay North Carolina. I got a job working as a program manager and my title changed throughout the years. Looking back over my time here at Relay North Carolina it was a special time. When I was young, we had no TTYs. I remember attending NTID in the 80s and seeing a TTY there. It was awkward, I wasn't sure how to use it. But at NTID we had interpreters available for set times who were there to place phone calls for us, to our families and so forth. That was the only way we were able to communicate with our families back in the 80s. Then, in 1992, when TTY relay became available, people started to learn how to use the service and it was widely used for communication. Over the years, we saw the number of users steadily incline and it was great to see communication access take place. I was able to place calls to call my mechanic, order some chicken wings, call my doctor, and place an order through the sears catalog. Because at that time, there was no internet! It was basically landline phones on the wall. Nowadays, we see more and more people using internet based services. Over the years we've seen technology improve, access to internet improve, and people wonder and often ask if relay is going away and that's absolutely not the case. Relay is still available because, as you know, some people may not be able to afford the internet. Some areas - some rural areas like my home just outside of Raleigh doesn't have internet and we still use our TTY on an old landline, analog line. So access will always be there. I have to say that I'm incredibly proud of the work that's been done at Relay North Carolina. I know there's been a lot of hard work reaching out to community members who might have missed out on the opportunities and so if it weren't for them these people wouldn't have had the opportunity. So, I want to say congratulations, thank you, and well done to the team at Relay North Carolina.

12/11/2025

📱 National App Day: Meet IP Relay! IP Relay makes accessible calling mobile—so you can place relay calls anytime, anywhere.

Getting started is easy:
1) First, register by visiting https://relaync.com/ip-relay/
2) Then, create a username and password—save them for future use.
3) Next, sign in, enter the area code and number you want to call, and a relay operator will connect you.

IP Relay is a simple, powerful way to make communication more inclusive—right from your smartphone, tablet, or laptop.

ID: [“IP Relay is-“Hands hold phones out in bright colors. On the phones are the words, “Simple, powerful, inclusive.” The STS North Carolina logo is in the bottom right corner.]

12/08/2025

Ready to revolutionize your phone calls? Join our next webinar to learn about Speech-to-Speech (STS). STS is more than just a relay service—it's a tool for confident phone communication for people with speech differences. 💬✨

In this engaging session, you’ll learn:
• What STS is.
• How to use the services
• About other resources available in North Carolina for people with speech differences.

Don’t miss out! Sign up today at nc-sts.com/webinar

ID: [STS North Carolina logo. “December 10, 2025. 11 am – 12 pm. Ready to revolutionize your phone calls? STS is more than just a relay service—it's a tool for confident phone communication! nc-sts.com/webinar”]

12/07/2025

Relay isn’t just a call—it’s a lifeline to independence and connection.

Do you work in a senior care facility? We can help train you and your team on how to empower your residents with accessible calling that keeps them in touch and in charge.

Sign up for an in-person presentation on https://nc-sts.com/outreach/

-NC

ID: [“Relay isn’t just a call - it’s a lifeline to independence & connection. A senior woman sits on a loveseat while searching for information about relay services on her phone. In the top right corner is the STS North Carolina logo.]

12/06/2025

Ken shared some of his first experiences with Relay North Carolina during our SpringFest celebration. What are some of your first memories of using relay services?

Video Description: A man with short, cropped hair and a white goatee signs in front of a grey wall decorated with paper flowers and a butterfly. He wears a grey long sleeve button-down shirt with a graphic pastel tie. “Hi, my name is Ken. I grew up in North Carolina. I remember just prior to graduating high school, around 1993. I had heard about Relay North Carolina. At the time, I took a trip to Raleigh where I had the opportunity to hear from Bill Pace, one of the founding members of Relay North Carolina, talk about the service. He mentioned that in the coming days and months that Relay North Carolina would be established. I used my first TTY, at that time it was a friend of mine’s TTY, but it was great because I was able to call family and order food. Now we're celebrating the 35 years of Relay North Carolina. Congratulations on all your success! Keep up the good work!”

Address

PO Box 102
Apex, NC
27502

Website

http://www.nc-sts.com/

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