Cinch CCM

10/07/2025

Caregivers' Love for Variety & Teamwork

Interview with David Knack of Zingage

What makes a caregiver truly love their job? Variety and teamwork!

Caregiving isn’t just a job - it’s a calling. By creating dynamic work environments and strong teams, we can attract and retain the best caregivers in the industry.

Tim and Gina Murray found that a lot of caregivers thrive within senior independent living community-based home care. They like the variety pack, they like meeting different clients, and they love teamwork.

CINCH fosters that teamwork. Caregivers know that their teammates have their back.

Watch now https://bit.ly/4pZc30A

08/13/2025

Webinar: Fractional Care in Senior IL’s Doesn’t Have to be Difficult

When: Wednesday, August 20th
Time: 1:00 – 1:45 PM ET 30 mins of actionable content+15 minutes of live Q&A

Register Here https://cinchccm.com/event/fractional-care-in-senior-il-s-doesnt-have-to-be-difficult

If you’re struggling to efficiently deliver short-visit, team-based home care in Senior Independent Living (IL) communities — you're not alone. We have been there too: disorganized schedules, unhappy caregivers, and a model that just didn’t fit.

This webinar is for you if you’re a:
· Home Care Agency Owner or Operator
· Home Care IL Community Care Coordinator or Director
· Provider of Fractional (Short-Visit) Home Care Services in Senior IL

Independent Retirement Communities
You’ll learn:
- Why traditional home care models fall short in IL settings
- 5 people-first metrics that tell you if your community care model is thriving
- Real-world best practices for scheduling, caregiver communication, and mobile documentation
- How to turn IL care into a profitable, recurring revenue stream - and a source of longer-hour referrals

BONUS for attendees:
- Access to our online Fractional Community Care Services Evaluation Tool
- Downloadable white paper: Metrics & Best Practices for IL Care
- Free consultation to review your evaluation results

We’ve been there initially taking the more difficult path transitioning to the easier, scalable and more enjoyable easier path.
Register Now and join us on August 14th!
Home Care Ops Home Care Breakthrough Solutions Senior Helpers National

For Home Care Agencies and Senior Independent Retirement Communities Providing Fractional (Short-Visit) Services to residents living in Senior IL Communities.

07/29/2025

Webinar: I Just Got a Spreadsheet of 30 Clients in a Senior Independent Living Community - Now What?

You’ve just been handed a list of 30 clients in a senior independent living retirement community and told, “You're the new agency” - now what?

This real-world webinar walks you through the exact process we followed at our former home care agency when we were handed a client spreadsheet and asked to take over care - with just 24 hours' notice.
· When: Tuesday August 5th
· Time: 1:00 PM – 1:45 PM EDT
· Format: 30 minutes of content + 15 minutes of live Q&A
· Register https://bit.ly/471ZWsD

Spoiler alert: we made every mistake you can imagine… and then we fixed it.

Join us to learn what you need to do to launch (or rescue) home care in an Independent Living community - from client onboarding to caregiver hiring, team-based scheduling, billing, and family communication.

This session is packed with tactical guidance, lessons learned, and a framework you can use today - especially if you’re replacing an outgoing agency or entering community-based, fractional care for the first time.

Who Should Attend:

Home Care Agency Owners & Operators, Schedulers, Community Care Coordinators, Home Care Nurses and Clinical Leaders

You’ll Learn How To:

- Avoid the biggest mistakes in transitioning care from another agency
- Set expectations with IL leadership, residents, and families
- Perform a fast community needs assessment
- Define service offerings and price them sustainably
- Structure your team for scalable, efficient community care
- Choose the right technology to enable team-based, short-visit care
- Create a smooth launch and transition plan for residents

Whether you’re preparing to enter an IL community - or in the middle of a messy handoff - this webinar gives you the real-world roadmap we wish we had on day one.

BONUS: Registered participants will be able to download our 7-Step “Now What” Playbook - a practical guide to help you go from setting expectations to getting up and running in your IL. It also includes a free 30-minute consultation to review your Independent Living home care opportunity. Learn more about the playbook on our website blog - https://bit.ly/4ot43ob

Register https://bit.ly/471ZWsD

This is an opportunity for your home care agency to provide the services they need to improve their well-being and stay where they want to be – for an extended period of time.

07/24/2025

CINCH Community Care Made Easy

When you speak from the heart, you don’t need a script- you just let it flow. We recently asked Rob Rister, owner of HomeWell Cares in Lexington, KY, if he’d be willing to share a testimonial. Rob simply said, “No problem, you got it.”

We asked Rob to share how he and his core community care team feel about CINCH and the difference it’s made for him and his team. I’ve been in high tech since leaving the Navy in 1987, and I can tell you - people don’t usually talk about software like this.

Listen to Rob, his Director of Community Care Samantha, and their Lead Caregiver Mauricia - https://bit.ly/4lIlHlM

Thank you, for your passion, your commitment to delivering care at the highest level, and being a leader and pioneer in value-based fractional care scheduling in senior independent living communities!

Rob Rister (Owner) 00:00Samantha (Director of Operations) 03:55 Mauricia (Caregiver/Enrollment Specialist) 04:30

06/20/2025

Want to Become the Go-To Home Care Partner in IL Communities?

⚠️ WARNING: Providing fractional home care has challenges unseen in traditional care. Proceed with proper planning….. and perhaps a helmet.

Breaking into an Independent Living (IL) community as a trusted home care provider is one of the most rewarding - and difficult - opportunities in our field.

Join Tim & Gina Murray, Co-Founders of CINCH CCM, Inc. for a free, value-packed educational webinar based on their real-world success as former home care operators:

Unlocking the Door to Independent Living
· When: Tuesday, July 1st
· Time: 1:00 PM – 2:00 PM ET
· Format: 45 minutes + Live Q&A

You’ll learn a proven, step-by-step roadmap based on real-world success in gaining access to multiple IL communities - plus how to define your service, build key relationships, and navigate “hover mode” if you don’t get in right away.

BONUS: Attendees get exclusive access to downloadable tools, including a community qualification checklist, sample resident survey and our complete step-by-step guide to getting in.

Register now: https://cinchccm.com/event/unlocking-the-door-to-independent-living-a-proven-roadmap-for-home-care-agencies-to-get-invited-in

Let’s help more seniors stay safe, supported, and independent - right where they want to be.
ElderCareTheKey@followersHome InsteadAxisCareHome Care OpsHome Care Breakthrough SolutionsElderCare HomecareWellSky User GroupPreferred Care At Home National HeadquartersRight at Home DCSenior Helpers NationalVisiting AngelsFirstLight Home CareConcierge Care GR LLC

06/12/2025

CINCH CCM ® Achieves SOC 2 Certification

For our small but mighty team, this represents more than just compliance - it’s a testament to the strength of our CINCH platform and the dedication of everyone behind it.

Very few home care technology platforms achieve both HIPAA and SOC 2 certifications - this truly sets us apart. For our customers, it means we prioritize the protection and security of their data at the highest possible standard.

Combined with our HIPAA Certification and rigorous Pe*******on Testing by CompliancePoint, CINCH CCM stands in a distinct class of home care technology platforms fully committed to safeguarding customer data with unmatched rigor and care.

Special thanks to our development partner Zenesys Solutions Inc. and our development leader at Zenesys Sandip Singh, our SOC II advisor Scrut Automation, who led us through the process to certify SOC, our managed Service Provider NexusTek especially James Reid our security consultant and finally our CINCH CCM Client Success and Technical Product Manager Micah Killgore, who led the SOC II certification process from start to finish.

Lastly, thank you to our great customers who, by using CINCH CCM, Inc. CCM, help people living in independent retirement communities to live well and stay longer where they choose to live.

Home Care Ops Home Care Breakthrough Solutions TheKey Kisco Senior Living Home InsteadAxisCare Kisco Senior Living ElderCare

CINCH CCM® SaaS empowers caregivers to work as a team and enables schedulers to efficiently manage fractional, custom visits in independent living communities.

06/06/2025

Want to partner with an Independent Living community? Hear what their Executive Directors want from you.

We asked three seasoned Executive Directors from top IL communities a simple but powerful question:

“What do you look for in a home care agency before making them your preferred on-site partner?” Their answers weren’t what most agencies expect.

In this 30-minute webinar recording, you’ll learn:

- What really matters to Executive Directors during your pitch
- The prep work that sets you apart from day one
- Proven strategies to go from “outside agency” to trusted on-site care team

Watch the recording now: https://bit.ly/45FDODK

Whether you’re struggling to gain traction in IL or want to refine your strategy, this session is packed with frontline insights.

05/29/2025

Webinar Introducing CINCH 5 – Powerful New Features to Elevate Fractional Care
Smarter Tools to address higher acuity, affordable and EVV Compliant Fractional Care Delivery

Please join us today as we announce and demonstrate CINCH Version 5, our most advanced release yet - designed to make care coordination more affordable, efficient, compliant, and scalable across your communities.
Register https://bit.ly/43JZSuC

Here’s what’s new in CINCH 5:

Electronic Visit Verification (EVV)
· Automatically captures caregiver location and time when starting and completing visits — even without a live internet connection. Stay compliant and accountable with ease.

Geofencing
· Set location-based boundaries that ensure caregivers are on-site before clocking in and accessing their schedules. A simple way to enhance accuracy and oversight.

Visit Packaging
· Bundle multiple visits under one packaged price to meet the needs of higher-acuity clients while keeping care affordable. Great for value-based service delivery in Independent Living communities.

Caregiver Clock In/Out
· Integrated with geofencing, caregivers can clock in and out directly from the CINCH Mobile App — with time and location automatically logged.
CINCH 5 helps you boost caregiver efficiency, improve care affordability, and enhance operational control — all while maintaining a seamless user experience.

Want a walkthrough of CINCH 5? Please click on this link https://bit.ly/3ZHiB8D
to schedule a free fractional, community-based home care consultation and demonstration of CINCH 5.

Be part of the movement of home care agencies partnering with senior independent living communities by reducing the risk of residents leaving the community - by ensuring they get the affordable care they need to stay.

04/17/2025

Webinar: Boost Revenue & Efficiency with Bundled, Fractional Home Care for Independent Living Communities – Wednesday April 30th 12-12:30 PM

As independent living (IL) communities face rising resident acuity, home care agencies have a unique opportunity to step in with smarter, more scalable care solutions. But how can you deliver higher-level care that's both profitable and easy to manage?

Join us for a 30-minute educational webinar where we introduce CINCH’s new Package Management feature - a game-changing tool that allows agencies to bundle shorter, fractional visits into easy-to-schedule, affordable care plans for IL residents.

Date: Wednesday April 30th
Time: 12 to 12:30 EST
Register: https://bit.ly/3YCnNtU

Who Should Attend: Agency owners, schedulers, and care managers working in or exploring IL partnerships

In this session, you’ll learn how to:
- How to create and standardize bundled care packages that meet IL residents' higher needs
- Reduce scheduling complexity and improve care team efficiency
- Standardize services while increasing revenue
- Examples on how to implement and track financial performance

Come join us and learn how to turn acuity into opportunity to help people stay longer where they want to live while generating additional revenue with less caregiving resources.

Discover how CINCH CCM’s new Package Management feature empowers home care agencies and senior living properties to deliver affordable, high-acuity care in Independent Living—efficiently and profitably.

03/01/2025

Fired up🔥

02/11/2025

Webinar Panel: Mastering Fractional Home Care- Strategies for Success, Scalability, and Scheduling

Running a home care agency can feel like a never-ending cycle—tight margins, caregiver burnout, and the constant grind of finding new clients. The traditional care model works, but it has its limits.
What if there was a better way?

Community-based fractional home care in Senior Independent Living and Active Adult Retirement Communities is a game-changer. It allows agencies to diversify services, simplify operations, and boost revenue—without added stress.

When: Wednesday, Feb 19th
Time: 2 PM to 3 PM EST
Register: https://bit.ly/42PYk31

Before engaging our distinguished panelist, we will meet and hear from Gina Murray, co-founder of CINCH CCM, as she breaks down the key differences between traditional home care and fractional, short-visit care in independent living communities—a rapidly growing market opportunity.

Then led by Jessica Nobles, founder of Home Care Ops, Our expert panelists will share their real-world experiences- the good, the bad, and the strategies that led to success. By the end of this session, you’ll walk away with actionable insights to help your agency explore community-based care and take your business to the next level.

Don’t miss this opportunity to rethink home care!

Community-based fractional home care in Senior Independent Living and Active Adult Retirement Communities is a game-changer. It allows agencies to diversify services, simplify operations, and boost revenue—without added stress.

01/15/2025

Webinar: Building a Thriving Senior Living Community Together – Jan 29

There’s nothing more rewarding than designing a program that fosters teamwork and supports seniors with no expectation of return—only to receive far more than imagined in love, respect, and an abundance of home care clients.

Join us for an inspiring true story and case study webinar:
Creating Win-Win Partnerships: How a Home Care Agency and Senior Living Community Worked Together to Build a Thriving Community.
🗓 When: Wednesday, Jan 29th
⏰ Time: 12 Noon to 12:30 PM EST
👉 Register https://bit.ly/49wDxTI

In just 30 minutes, we’ll share a real-life case study of how an innovative partnership transformed the journey from inquiry to move-in for prospective residents at an independent living community.

Introducing the Road to Golden Horizons (Fictitious Property but real-life case study)
The Challenge: Golden Horizons faced hurdles in converting prospective leads into residents while reducing reliance on paid lead sources like A Place for Mom. They set two ambitious goals:
• Develop an innovative lead generation program.
• Streamline the pipeline to encourage prospective residents to move in or join the waiting list.

The Solution: Partnering as the on-site home care agency, we created "The Road to Golden Horizons." This program highlighted community amenities and support systems, both pre- and post-move-in. It focused on education and trust-building—no strings attached. The results? Golden Horizon’s occupancy soared from 70% to a waiting list within a year! Learn more reading our Blog https://bit.ly/49vNroC

What you’ll learn in this webinar:
✅ How collaboration creates a supportive, non-salesy environment.
✅ Secrets to building trust and empowering prospective residents through education.
✅ Strategies to boost leads, occupancy, and reputation.

This session is ideal for home care agencies and senior living communities looking to replicate this success.

When it comes to senior living, the decision to move into a community can be overwhelming for prospective residents and their families. That’s why one innovative home care agency partnered with an independent living community to reimagine the journey from inquiry to move-in.