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Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm

CHAP

Our goal is to revolutionize the accreditation experience & advance the highest quality of home care

03/11/2026

Do you want to discover fresh sales strategies that set you apart?

Join us for the Healthcare Sales Certification Workshop in San Diego, CA, next month! We will go over industry innovations and related regulations, as well as sales techniques to grow your agency's census with integrity.

Earn your CHSP© credential and gain a competitive edge. Register now and save $200 with early bird pricing!

Register now: https://hubs.ly/Q044p82Q0

03/10/2026

Big ideas are easy to agree on. Executing them is where most organizations slow down. In home-based care, leaders are balancing urgent daily demands while trying to move long-term initiatives forward, and without a clear structure, progress can feel out of reach.

Project management creates the space for momentum. It provides clarity around ownership, timelines, and priorities, helping teams move from discussion to action without adding unnecessary pressure. When initiatives are guided with intention, work becomes more focused, collaboration improves, and progress feels achievable even in busy environments.

Growth Solutions partners with organizations to bring structure to complex initiatives so teams can move forward with confidence and purpose: https://hubs.ly/Q041wmTl0

03/09/2026

Looking to build your operational skills in compliance, financial and workforce management, leadership, and business development in one interactive workshop?

Join us next month for our Home Health Operations Certification Workshop. Earn 17 Nursing Contact Hours while gaining practical tools you can apply right away.

This is your opportunity to grow professionally and raise the bar for home health care.

Register now to secure your spot:

https://hubs.ly/Q044p25j0

03/05/2026

Clinical managers are often overwhelmed, not because the role is unclear, but because they try to carry everything themselves.

CHAP's Clinical Manager workshop focuses on the core skills clinical managers need to succeed, including how to manage time, avoid getting buried in the details, and delegate instead of absorbing every responsibility. Participants learn how to lean on their teams, play to their strengths, and step out of constant reaction mode.

The goal is simple: help clinical managers lead with greater clarity, think ahead rather than just keep up, and build a sustainable leadership approach that sets them up for long-term success.

Learn More: https://hubs.ly/Q041wmy-0

03/04/2026

At CHAP, we track what matters most to providers across home and community-based care: clinical outcomes, operational strength, growth, and workforce development.

Our refreshed Customer Performance Indicators reflect a measurable impact across each of these areas. Stronger quality outcomes. Broader market reach. Sustainable growth. Thousands of professionals advancing their expertise to elevate care delivery.

This is what happens when accreditation, education, and performance strategy align around the realities providers face every day.

All market data is independently validated through Trella Health analytics to ensure transparency and credibility.

Visit https://hubs.ly/Q045rr6W0 to explore the updated performance indicators and see how partnership translates into results.

03/02/2026

Most agencies don’t struggle with caring for patients. They struggle with translating good care into strong Star Ratings. Leaders see their CMS Star score move, but aren’t always sure why.

They know CAHPS matters, but don’t know exactly what behaviors change it.
They review reports, but struggle to connect the data to what happens in the home. That gap is what The Five-Star Formula was built to solve. This two-day virtual workshop walks Home Health and Hospice leaders step-by-step through how Star Ratings are built, where agencies lose points, and how daily clinical behavior impacts measurable outcomes.

You’ll learn:
What a true “Five-Star visit structure” looks like
How the CAHPS Star system is calculated
How managers should monitor performance
How accountability systems protect your rating
Why Star performance directly impacts financial stability and referral trust

Register now: https://hubs.ly/Q044p3yb0

02/27/2026

You know the feeling. The strategic plan is strong, the ideas are thoughtful, and the goals make sense on paper. Then the day starts. Phones ring, patient needs come first, and before long that plan gets pushed to tomorrow again. Not because it lacks value, but because there is rarely enough space to slow down and execute it well.

This is where many agencies get stuck. Progress stalls at the starting line as leadership teams juggle urgent demands rather than advancing intentional growth. Over time, the gap between vision and ex*****on widens, leading to frustration, missed opportunities, and momentum that never fully takes hold.

CHAP Growth Solutions helps close that gap by turning strategy into action. With the right structure, accountability, and support, growth becomes part of the organization's daily rhythm rather than another item competing for attention.

Learn more: https://hubs.ly/Q041wp0B0

02/25/2026

Attention DMEPOS providers and aspiring consultants! We have a perfect opportunity if you are striving for initial accreditation, preparing for renewal, or aiming to become a CHAP Certified DEMPOS Consultant.

We will provide a comprehensive overview of standards of excellence, key performance areas, strategies for overcoming the most frequently cited deficiencies in each area, and an understanding of the accreditation process. We will also equip you with winning strategies to maximize compliance in every chapter.

Don't miss this opportunity to elevate your knowledge and propel your success! Register now: https://hubs.ly/Q042scfH0

02/23/2026

Are you passionate about increasing your agency’s success and making a real difference in people's lives? Our Home Health Operations Certification Workshop, happening in Arlington, VA, can be your tool to a successful agency and career as an industry leader!

Gain valuable insights into the key components of operations, business development techniques, the trends & best practices in workforce and fiscal management, and more.

Plus, you'll earn the CHAP Certified Home Health Professional Operator (CHHPO) badge, a differentiator that sets you apart in the competitive job market.

Register now with early-bird pricing: https://hubs.ly/Q0446f9d0

02/20/2026

Care doesn’t exist in silos. From pediatrics to aging adults, the needs may look different, but the commitment to dignity, safety, and what matters most remains the same. Our Age-Friendly and Pediatric Care programs support providers in delivering thoughtful, person-centered care across every stage of life, with standards designed to encourage innovation, flexibility, and meaningful connection.

The strongest care systems are built to support generations. By honoring both the youngest and oldest patients, you’ll build care models that adapt, evolve, and truly serve people where they are.

Earn an Age-Friendly Care or Pediatric Care Certification with your accreditation at no cost: https://hubs.ly/Q03-1yjL0

02/19/2026

We’re proud to share that CHAP has been recognized by Mployer Advisor as a top employer in our industry, size, and region, ranking in the top 10% based on benefits strength and overall employer performance.

This recognition reflects years of intentional investment in our people. From stable and affordable medical plans to mental health resources, retirement planning support, and benefits designed for a multi-generational workforce, our approach is simple: support the whole person so they can do their best work.

What makes this award meaningful is the benchmarking. It compares us against a national employer database, validating the progress we’ve made toward market leadership by listening, adapting, and acting on employee feedback.

At CHAP, “make lives better” starts inside our walls. When we care for our team, it strengthens the way we serve providers, partners, and ultimately patients across the country.

See our employer profile here:
https://hubs.ly/Q043V-KM0

And thank you to our team. Your voice, your feedback, and your commitment are what made this possible.

02/18/2026

Documentation is where standards move from paper to practice.

The CHAP Verified EMR Documentation* category highlights solutions that have undergone review to demonstrate alignment with the CHAP Standards of Excellence and to show no operational barriers to delivering high-quality home and community-based care.

Explore the EMR Documentation category:
https://hubs.ly/Q043H2P_0

*Our rigorous CHAP Verified Program recognizes products that demonstrate innovation and a steadfast commitment to improving the delivery of high-quality care. CHAP Verified status indicates that a product or service has been reviewed for alignment with CHAP standards. It is not an endorsement, accreditation, or requirement for CHAP accreditation.

Address

2300 Clarendon Boulevard, Suite 405
Arlington, VA
22201

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Website

https://chapinc.org/

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